September 02, 2014, 09:42:32 PM

Author Topic: ...and now Smugmug.  (Read 21094 times)

mbonocore

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Re: Two thumbs up for the new SmugMug
« Reply #75 on: August 04, 2013, 07:15:14 AM »
Harv,

Thank you so much for the kind words! We are VERY proud of the New SmugMug, and we are so glad you love it. I love your site, and I LOVE this shot...what was that boy looking at? HA!

http://harveyg.smugmug.com/Pets/Canines/i-dBQCbxX
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Re: Two thumbs up for the new SmugMug
« Reply #75 on: August 04, 2013, 07:15:14 AM »

Harv

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Re: ...and now Smugmug.
« Reply #76 on: August 04, 2013, 07:32:49 AM »
You guys all rock! I had a heck of a week...we had ALOT of migrations, and a ton of signups, so the support to cover was alot. It is finally slowing down, so I can come back and chat with you all! I saw a couple posts with new sites. AWESOME! It's 4am here, and i need a couple hours of shuteye, but I will return tomorrow to answer all your questions and check out your new Smugmug sites. Thanks so much!

I shoot a lot of motocross racing during the season and when at the track yesterday, many of the people who regularly visit my site made a point of telling me how much they liked the new look.

As for me, I love the look as well and am delighted with how much and how easily I can customize and change the site.

Two thumbs up.  In my opinion, and the opinion of several of my friends who use SmugMug, you guys have hit a home run with this change.

http://harveyg.smugmug.com/

:D
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Re: ...and now Smugmug.
« Reply #77 on: August 04, 2013, 09:33:09 AM »
.
Okay, I'm back on this now. Have been distracted a few days by a death in the family.

I got this response from the SmugMug agent regarding my Copyright notice inquiry:

Hi Bill,

Thanks for contacting SmugMug.

Check out section '13. User Content'  under 'A. GENERAL TERMS' in our Terms of Service [ http://www.smugmug.com/aboutus/terms/ ]
Starting with this line, "You retain the copyright in any User Content you post on the Site".


Rich Wilson
Designated Agent | SmugMug


This makes it probably clear that copyright is retained with the original owner, but it also seems to say that Smug is granted an exclusive right to use the image any way they like. If you read the section, almost any image uploaded can be interpreted as violating their rules. But that's another issue.

Spokane, I looked at the sections you suggested. The FAQ is answered again saying copyright is retained with the producer. And while all the issues of protecting images from poaching are nice (and I've always done those things, except watermark), the original question stands. Why is there an inconsistency in the Copyright notice?

On my site current site, there is what I believe to be an appropriate Copyright notice:

Portions Copyright 2013 SmugMug, Inc.

On other user pages I've viewed, I see this:

Copyright 2013 SmugMug, Inc.

On some other user pages there is no copyright notice whatsoever.

My understanding is that notice of copyright is necessary when an image is displayed. Now, it's been 30 years since I did my graduate "Communication Law" course, but I don't think that has changed.

So, for the Smugmug guy doing drivebys here, what's going on with copyright notice? My question has not been answered.

Sorry to be a pedant about this, but I think it's important.
Walter: Were you listening to The Dude's story? Donny: I was bowling. Walter: So you have no frame of reference here, Donny. You're like a child who wanders into the middle of a movie and wants to know...

mbonocore

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Re: ...and now Smugmug.
« Reply #78 on: August 05, 2013, 05:55:41 AM »
.
Okay, I'm back on this now. Have been distracted a few days by a death in the family.

I got this response from the SmugMug agent regarding my Copyright notice inquiry:

Hi Bill,

Thanks for contacting SmugMug.

Check out section '13. User Content'  under 'A. GENERAL TERMS' in our Terms of Service [ http://www.smugmug.com/aboutus/terms/ ]
Starting with this line, "You retain the copyright in any User Content you post on the Site".


Rich Wilson
Designated Agent | SmugMug


This makes it probably clear that copyright is retained with the original owner, but it also seems to say that Smug is granted an exclusive right to use the image any way they like. If you read the section, almost any image uploaded can be interpreted as violating their rules. But that's another issue.

Spokane, I looked at the sections you suggested. The FAQ is answered again saying copyright is retained with the producer. And while all the issues of protecting images from poaching are nice (and I've always done those things, except watermark), the original question stands. Why is there an inconsistency in the Copyright notice?

On my site current site, there is what I believe to be an appropriate Copyright notice:

Portions Copyright 2013 SmugMug, Inc.

On other user pages I've viewed, I see this:

Copyright 2013 SmugMug, Inc.

On some other user pages there is no copyright notice whatsoever.

My understanding is that notice of copyright is necessary when an image is displayed. Now, it's been 30 years since I did my graduate "Communication Law" course, but I don't think that has changed.

So, for the Smugmug guy doing drivebys here, what's going on with copyright notice? My question has not been answered.

Sorry to be a pedant about this, but I think it's important.

Honestly, not sure. This is out of my realm. They just pay me be a social butterfly :) J/K

I will look into this from the office tomorrow! I will also get to all these questions. Thanks all!
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mbonocore

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Re: ...and now Smugmug.
« Reply #79 on: August 06, 2013, 06:08:17 AM »
I don't have a concern, I received the e-mail as well.  Its time for a update to Smugmug, and I expect it to be a positive one.
 
Most likely we will see video support, that's a big area they are missing out on, more and more photographers are producing videos.  Even though I don't produce many videos, It would be nice to have the feature, and to be able to embed links to the few clips I do make.

Thanks! I think you will be very happy with the update.

Can you tell me a little more about your needs for video? We do currently support video uploads, and have for years. Maybe I can help get you started using video to your needs?

I seldom do video, but I'd like to be able to embed a occasional clip in Canon rumors.  I was aware that I could upload videos, I was thinking of something closer to Vimeo. 
 
I'll do a little testing later.

A Vimeo Content Block is on the way :) This will allow you to embed your Vimeo videos anywhere on your SmugMug site.
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mbonocore

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Re: ...and now Smugmug.
« Reply #80 on: August 06, 2013, 06:09:22 AM »
I think SmugMug works well if you live and sell your work in the US.

I started a SmugMug Pro a few years ago, and had trouble with the tax bit. Prints took a long time to deliver to Canada as well. The gallery pricing system is confusing to me. I'm sure it's powerful, but you need to spend a lot of time with it to understand how it works because there's a bijillion options.

The ordering interface was confusing to some of my clients. One fellow didn't know about the cropping features, and ended up with prints that were improperly cropped, cutting off parts of the images.

I downgraded to non-pro account, and do my printing and selling outside of SmugMug. Maybe it's much better now, but long shipping times to Canada is odd. B&H ships Purolator and it's rarely more than 3 business days to deliver.

The shopping cart overhaul is not included in this release....but it is coming :)
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mbonocore

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Re: ...and now Smugmug.
« Reply #81 on: August 06, 2013, 06:11:01 AM »
OK I'm sold: it's not blocked at work. Wahoo.

Score!

Only 2 of 6 on a test successfully uploaded. (after a day and a half)

Not really a rousing endorsement.

Are you referring to photos uploaded to SmugMug? We had a very large increase in users on launch day, so most likely this was tied in. Are you still experiencing this issue?

Thanks!

Michael
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Re: ...and now Smugmug.
« Reply #81 on: August 06, 2013, 06:11:01 AM »

mbonocore

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Re: ...and now Smugmug.
« Reply #82 on: August 06, 2013, 06:13:15 AM »
.
OK, today's the day. It's been "rolled out."

Any comments??

Color me skeptical so far. The pre-done themes are very "modern", in the Windows 8 sense (for good or ill depending on your taste), right down to the inscrutable icons barely noticeable on the screen. Not quite mystery-meat navigation, but not real obvious to new visitors either, IMO. I'm also finding it hard to recreate the simple gallery-centric layout I have been using on my "legacy" SmugMug site this past year. In fact, my existing galleries and collections don't seem to be recognized when I enable a gallery "block" - I needed to drag a folders block onto the home page to display them. Probably a semantic change I need to read up on, but it appears I'll have to revisit my photo organization scheme.

I think there's a lot of potential for making a more dramatic-looking website with pre-done themes (the old ones were definitely "dated"), but I'm going to have to completely rethink my approach to the site and that's always a pain. The good news, though, is that they let you try out the new layout tools and themes indefinitely without fully committing (as far as your visitors are concerned), so you can take your time. Once you do switch over, though, it's one way.

Hi! Are you referring to the SmugMug Gallery style? If so, we do indeed have that baked into the New SmugMug.
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mbonocore

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Re: ...and now Smugmug.
« Reply #83 on: August 06, 2013, 06:19:10 AM »
I went live with it and I'm reasonably happy.  Here's a link to my site

http://khb.smugmug.com/

Overall, I'm pretty happy with it.  They made a number of big improvements.  Customization is much easier than the old site.  Their approach to organization is MUCH better.  They now support folder/gallery depths of 5 levels.  I had a few hiccups in the conversion (folders showing up named a little funny: like add -1 at the end, a few empty folders in weird places I had to delete, etc.).

Michael,

There are a couple of features that used to exist that I don't see that I'd like to ask either how to access them or if they can added.

  • I see how to put a map on the front page and I see how to put a map on every gallery, but the 'map it' button no longer appears in each gallery where it would pull up the map if the user wanted to see it.
  • I prefer the SmugMug gallery setting but on occasion I want to view a gallery in journal mode.  I used to be able to set up galleries with the SmugMug default and allow users to select the view to get the journal mode.  All I see now is the ability to choose a slide show.  Can the ability for a user to chose the mode be added back?
  • I don't see a visitor view any longer.  I can logout and get that view but it was nice to be able to see they layout when hidden galleries/photos weren't included as visitors see it.
  • I see how to edit the caption and keywords (tools button, edit photo details) but I liked the old style where there was an edit button I could click and immediately edit them on that page not on a pop up menu.  Can this be added as an option?

.
If anyone goes live with one of the new layouts, I'd appreciate taking a look at it.

Thanks.

Your site looks awesome! Especially the cats from the zoo :)

As for your feature requests
1)Map It - Known and in the system
2)Viewer style change - I haven't heard this yet...I will add it!
3)Visitor View - In the works!
4)Keyword Edit In the Gallery-Known and in the system.

Thanks for your great feedback!
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mbonocore

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Re: Two thumbs up for the new SmugMug
« Reply #84 on: August 06, 2013, 06:19:49 AM »
I was not sure which forum section to start this thread in and if this is the incorrect section, a mod should feel free to move it.  Thanks.

Well, for the last two days I have been playing with the 'new' SmugMug'.  I'm giving it two thumbs up.  It provides a very much up-to-date look.  It's also very much customizable.  I am a basic service user and was impressed by how much I can do to make my site look unique.  So many themes and layouts to choose from and adjust to suit one's taste.  SmugMug, in my opinion, you have hit a home run with this.  A big congrats.

To put it succinctly..... I LOVE IT !!!

I have not yet gone live with the 'new look', but will shortly as I am now a lot more comfortable finding my way around things.

If you are a SmugMug user and have not looked around the new 'digs', I suggest you spend some time with it.  I  don't think you will be disappointed.

Great site!! Thanks for your kind words :)
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mbonocore

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Re: ...and now Smugmug.
« Reply #85 on: August 06, 2013, 06:23:19 AM »
In some cases it looks like it can get a bit too flickerish now, but it seems OK if you avoid going too far in that direction. It certainly sounds great that they let you have more levels and such, when I used to use smugmug that was such a drag, so limited on the levels and some tools for organization and doing this and that were such a drag.

Does anyone know if:
1. they allow wide gamut images yet?
2. you can now quickly clone galleries without having to one by one duplicate each photos and then grab each duplicate over?
3. or do stuff like in zenfolio where you can upload a gallery and then re-use any of the photos, maintaining their captions and everything in multiple collections instantly (so you could say upload a master gallery of say all decent photos from a hike and then make a collection that just contains the very best few shots and then maybe another where you give people PW access to full size originals or then re-use some in other collection that is maybe best shots from a certain state or whatnot?)

1. they allow wide gamut images yet?
Can you provide an example?

2. you can now quickly clone galleries without having to one by one duplicate each photos and then grab each duplicate over?
Not currently, but I will put it in as a Feature Request

3. or do stuff like in zenfolio where you can upload a gallery and then re-use any of the photos, maintaining their captions and everything in multiple collections instantly (so you could say upload a master gallery of say all decent photos from a hike and then make a collection that just contains the very best few shots and then maybe another where you give people PW access to full size originals or then re-use some in other collection that is maybe best shots from a certain state or whatnot?)
Sounds like Smart Galleries is what you are looking for http://help.smugmug.com/customer/portal/articles/93308-what-are-smart-galleries-gather-photos-based-on-keywords-

Hope this helps!
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mbonocore

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Re: ...and now Smugmug.
« Reply #86 on: August 06, 2013, 06:25:16 AM »
.
Thanks, Michael. Looking at your site I notice something I have to ask about.

The Copyright notice on your pages say "Copyright Smugmug."

The notice on my current site says, "Portions Copyright Smugmug."

Anyone know what's up with that? I haven't read terms of service, and I haven't seen any change in Copyright status.

Can you point me to the exact location of this copyright notice? I am having a heck of a time finding it. Thanks!




I went live with it and I'm reasonably happy.  Here's a link to my site

http://khb.smugmug.com/

Overall, I'm pretty happy with it.  They made a number of big improvements.  Customization is much easier than the old site.  Their approach to organization is MUCH better.  They now support folder/gallery depths of 5 levels.  I had a few hiccups in the conversion (folders showing up named a little funny: like add -1 at the end, a few empty folders in weird places I had to delete, etc.).

Michael,

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mbonocore

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Re: ...and now Smugmug.
« Reply #87 on: August 06, 2013, 06:36:31 AM »
Not sure if anyone has asked this before (I haven't read through the entire thread) but as I understand it, you can upload your photos and allow people to purchase prints at various sizes and Smugmug will print them and send them to your clients while you set the prices and markups.

I live in Australia and have used PhotoBox which is a similar service (correct me if I'm wrong).  The problem with PhotoBox is that it's in the UK and clients have to purchase in Pounds.  I understand that some clients are not totally comfortable with the fact that the prints are coming all the way from the UK and the conversion rate thing.

Where does SmugMug print and deliver from?  Do they offer other currency options for purchasing?

While we don't have a print lab in Australia, we do accept AUS currency. You can see the help page here.

http://help.smugmug.com/customer/portal/articles/98049-does-smugmug-accept-currency-other-than-u-s-dollars-and-can-the-site-be-configured-to-show-other-currency-

You can choose from a US or UK print lab when using SmugMug
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Re: ...and now Smugmug.
« Reply #87 on: August 06, 2013, 06:36:31 AM »

mbonocore

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Re: ...and now Smugmug.
« Reply #88 on: August 06, 2013, 06:41:49 AM »
Michael,
Biggest complaint I have with the whole upgrade is that as a basic user, the majority of the cool customizable stuff is left out. What's the deal with that? Sure the videos look stellar but if you are stuck in basic-ville, you're hosed. I'm not a flickr user and nor do I want to be...been with Smugmug for for 7 years and it serves as the portal for my parents to view their grandchildren growing up...thought that the upgrade and the coolness might get me a site that looks better than flickr.  Very disappointed. Still have a bit of flickr envy....

I understand. The $40 Basic account includes only Homepage customization, but the $60 Power account gives you full customization and all 24 Designs.
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mbonocore

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Re: ...and now Smugmug.
« Reply #89 on: August 06, 2013, 06:43:38 AM »
.
If anyone goes live with one of the new layouts, I'd appreciate taking a look at it.

Thanks.

Distant Star... and what the heck, everyone else, here's my new page, I still need to upload about seven-ish galleries, but the layout will remain the same.

http://photosbytabor.smugmug.com/

Cheers,
-Tabor

Looks awesome!!! Great work  ;D
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Re: ...and now Smugmug.
« Reply #89 on: August 06, 2013, 06:43:38 AM »