Canon has released new firmware for the Canon EOS R6 Mark II that improves touch control and a phenomenon.
Firmware Version 1.1.2 incorporates the following fix:
- Improves the stability of the touch operation control when the [Touch control] is set to [Sensitive].
- Fixes an issue that may result in only one battery being charged when the BG-R10 Battery Grip is attached.
Download firmware v1.1.2 for the Canon EOS R6 Mark II
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When is Canon going to fix the freezing issues with the R6 Mark II, in particular when you press the shutter button when it's gone to sleep and only the image area appears with no menus or display stuff around the edges, then it takes several seconds to fully kick into life and fire shots.
Also the bug it's always had that if you shoot 20 fps and let the 99 frame buffer count down to zero, the camera stops taking photos and the buffer frame counter goes blank and the camera stops taking photos. Then some time later usually more than 10 seconds later, the buffer counter suddenly jumps to like 36 and starts counting up erratically back to 99 jumping lots of number along the way rather than sequentially count upwards.
Often when this happens the only way to get the camera working again is to pull the battery and it happens no matter what memory card I try. It's so frustrating. Another bug it's always done is right after shooting if you press the Playback button, it won't show recent images, or if it does they flash up very briefly then return to the shooting screen. I love the camera but there are some serious glitchces in the software.
Thanks for letting me know, I was having caching issues this AM. It should be fixed now.
Have you reported these issues to Canon support directly?
Ah, I experienced that one. Glad to read that this was apperently a bug that has now been fixed.
In the category 'bug or feature?' I have something else that I'd like to see fixed. Something that has already been reported here and there as well on the camera forums.
The R6II has gained the ability of the original R6 that I also owned previously to connect to the camera as well when it is "off". Very convenient in theory.
However, there appears to be no time-out on a connection once it's made. So if you accidentily keep the Canon Camera Connect app on in the background on your phone and/or don't manualy close the connection it fully drains the camera's batteries. This has happened to me now a number of times. As a precaution I now put the camera in airplane mode if I'm not using the connectivity. So in practice it's now less convenient.
What I would expect to be implemented is a decent timeout, or functionality to prevent draining the batteries below a certain level. Or just give the user the choice to disable the 'connectivity when "off" functionality" in the camera's settings altogether.
Unfortunately Canon’s mirrorless cameras since the R5 have been prone to some freezing issues. I’ve experienced it with both the R5 and R3, so it doesn’t surprise me if you are having issues with the R6 II.
For some people it is very bad, happening very frequently, for others (like me) it’s just an occasional nuisance. If it’s severe, I’d recommend sending to Canon for repair/replacement. But that’s no guarantee it will fix the issue, some people report sending their cameras in only to have them come back with the same problem.
Firmware updates for the R5 and R3 do seem to have helped but not resolved the issue. I don’t think Canon really knows what the problem is. Rest assured it is a real problem and not anything you are doing wrong. Also there is a lot of magical thinking on the internet that it is a card issue or an issue with certain camera settings, but there is no evidence to support those claims.
Interesting idea. Are you shooting raw, c-raw or jpg? If raw, I would try switching to c-raw and see if that helps. It won’t have a visible impact on your images and save you a lot of card space, buffer space and upload time.
I have an R5, and like many people, I've had similar freezing issues, although these have lessened with recent firmware updates, which would seem to imply that the freezes are caused by some kind of hardware/firmware conflict. The problem is that no one, including Canon, has thus far been unable to isolate precisely *which* combination of settings/circumstances trigger the freezes. My opinion is that there are probably *several* factors, which in combination will trigger freezes.
In common with numerous other folk, I've speculated here about possible causes, but the truth is that no-one knows why these freezes occur, and if they are still occuring with more recent models such as R3, R6ii and R7, it strongly implies that *Canon* don't know the cause either...
They need to believe it was a defect and not wear and tear.