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When the R3 firmware update came out and indicated it quashed a freeze problem, the ears of many R5 owners perked up. And now we have confirmation from multiple people speaking directly to Canon service representatives that they expect a firmware fix to be pushed out for the R5 in the next release.
A Canon service rep stated in an email, “Canon has already acknowledged this phenomenon in question and is now planning to correct the firmware. Once the countermeasure firmware is ready, we will make an announcement on our Web site.”
The R5 freeze issue proved to be rare for most people who experienced it. Opening the battery compartment and closing it successfully resets the camera in a couple seconds. While many forum dwellers attempted to narrow down the settings and accessories that might be involved, the infrequency of the freezes made this very difficult.
