Adorama 5D Mark III Pre Order Shipping & Order Status

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#61
Hey, I got the good news by email from Adorama!!

Email says...
Wednesday, March 21, 2012 4:03 PM
Shipping Notification
Thanks for your order!Your order has been packed and has been assigned a tracking number(s). It will ship by the end of today. Please find all shipping details below.

Adorama account info says...

Phase #1: Packed March 21, 2012 / SubTotal: $3,499.00 / Tax: $0.00 / Shipping $0.00 / Total: $3,499.00
Canon EOS-5D Mark III Digital SLR Camera Body, 22.3 Megapixels - USA Warranty
(ICA5DM3) 1
Status: Packed
 
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#62
Unfortunately I just received the following e-mail after I had canceled my order at B&H because a customer service rep at Adorama told me my kit will ship at latest tomorrow:

We received report that our warehouse encountered an error in regards to the numbers of item that we received from Canon. Apparently, the order was not able to get any allocation and may not be able to ship until we receive another shipment from the manufacturer.

We apologize for any inconvenience that this may cause.

Now, thanks to Adorama, it looks like I will not have the camera for an upcoming vacation.
 
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#63
kirispupis said:
Unfortunately I just received the following e-mail after I had canceled my order at B&H because a customer service rep at Adorama told me my kit will ship at latest tomorrow:

We received report that our warehouse encountered an error in regards to the numbers of item that we received from Canon. Apparently, the order was not able to get any allocation and may not be able to ship until we receive another shipment from the manufacturer.

We apologize for any inconvenience that this may cause.

Now, thanks to Adorama, it looks like I will not have the camera for an upcoming vacation.
Click to expand...

Hmpf. I ordered the kit from there today because I lost faith in B&H (though I haven't canceled B&H yet). Ordered it late, around 5PM ET. I've asked my sales guy (via e-mail), Ari, to confirm the message that you got. If this is true, well, sigh...
 
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#64
It looks like it is some issue with their system. They even charged my credit card (and failed to automatically refund when they ran out of stock). I found the camera at uniquephoto, though, and spoke to a representative who was able to take a physical box and put it aside for me to ship out tomorrow. :)

Normally I have had good experiences with Adorama, but this is not one of them.
 
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#66
This also has me concerned because I had the same exact thing happen but if all else fails I will cancel my order and buy the kit from Beach Camera and sell the lens.
fugu82 said:
Um. This has me concerned. CS told me that it would ship today or tomorrow, my status then went from "Pending" to "Processing", but now it's back to "Pending".
Click to expand...
 
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#68
I ordered body only from Adorama, it was later in the Day. Mine still says pending. i'm kinda hoping they delay another day and I get a additional day to pay off my credit card, since 3/22 is the cutoff.

OOPS, I checked my CC and Adorama ran a charge this afternoon, so it will likely be shipped tomorrow. Too bad, one day more and I'd have another month to pay.
 
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#70
It looks like Adorama got enough kits to fill all the kit preorders, and still have kits left over, as they seem to be in stock at this moment.

As for the "body only", it seems that they got enough to fill all the preorders placed for the first few days after the announcement - It seems everyone who ordered early has had their cards or Paypal accounts charged, and their orders have gone from Pending to Packed to Shipped, but those who ordered later are still waiting.

So, just wondering - when was the last "body only" order placed that did get filled yesterday? On March 3rd, 4th? 9th?
 
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#71
1sicknickel said:
This also has me concerned because I had the same exact thing happen but if all else fails I will cancel my order and buy the kit from Beach Camera and sell the lens.
fugu82 said:
Um. This has me concerned. CS told me that it would ship today or tomorrow, my status then went from "Pending" to "Processing", but now it's back to "Pending".
Click to expand...
Click to expand...
I'm in the same boat. But they've charged my credit card (shows as pending transaction on 3/21) so I'm still holding out hope it ships today. I got the free shipping, but still expect to see it next week.
 
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#73
ssimmonsphoto said:
1sicknickel said:
This also has me concerned because I had the same exact thing happen but if all else fails I will cancel my order and buy the kit from Beach Camera and sell the lens.
fugu82 said:
Um. This has me concerned. CS told me that it would ship today or tomorrow, my status then went from "Pending" to "Processing", but now it's back to "Pending".
Click to expand...
Click to expand...
I'm in the same boat. But they've charged my credit card (shows as pending transaction on 3/21) so I'm still holding out hope it ships today. I got the free shipping, but still expect to see it next week.
Click to expand...

I ordered the kit at 5PM ET yesterday. Based on the reported "warehouse error," I called Adorama at 9:35AM ET today to see if I could get confirmation of the error. The CSR didn't know anything about it, but she did assure me that my specific order was picked, would go out today, and I would receive tracking information later. She sounded confident; I told her I appreciated her confidence and that I would join her in that as soon as I had a tracking number.

Until I receive that, I'm not going to cancel B&H - better to have to return one than get neither.

She was very pleasant. Given the week they may be having, that's to be commended.
 
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#75
mirrorrim said:
Well I ordered March 2nd around 11am EST for body only and no shipping confirmation..not even packing. Still says pending and I have a charge on my credit card from Mar 21.
Click to expand...
Same here on the no shipping confirmation and packing. Still have the pending charge on my credit card. Like some of us, your order probably switched from pending to processing and pending at some point yesterday and you didn't catch it. I'm just a notorious page refresher and happened to see the change, which lasted less than an hour.
 
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#76
I just called Adorama to make sure the order was canceled. She canceled the order but stated that they do have stock and it would otherwise ship. I'm not sure whom to believe as one representative says there is an error in the system and they do not have enough stock and another says they do have stock. To be safe I just canceled my order as uniquephoto has confirmed that my camera will ship shortly and I should have it tomorrow.

From this experience and others', it sounds like Adorama is still the best bet for preordering something. A friend of mine placed orders at both B&H and Adorama and should have his camera from Adorama today. The one time I previously preordered from Adorama I also received it earlier than B&H did.

However for orders of things that have already been released but are in hot demand, I will not order from Adorama again as I have no confidence that they will actually have the item. B&H seems much better in this area. I bought the TS-E 24 II and TS-E 17 from them shortly after they were released when B&H had them available on their site for all of 20 minutes. However, for something like the 5D3 kit where B&H already has too many preorders I will order from a smaller out of state store.
 
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#77
My guess is that their "warehouse error" meant that somebody screwed up when they first counted the number of "body only" packages they got, and they started processing more orders than they should have. Then, when the mistake was discovered they had to roll back some of the orders that were being processed.

Anyhow, it looks like everyone who ordered from Adorama reasonably early got their "body-only" orders filled, and the boxes should be on their way right now (according to my UPS tracking info, my box has gone through departure scan in Philadelphia and is probably on its way to Germany, where it will change to a plane going to Iceland where I should receive it tomorrow). Yay!
 
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#79
Within the last 30 minutes my order, which was placed on the 4th, has switched back to processing (after the pending, processing, pending switcharo yesterday afternoon). My credit card still has the charge as pending, but fingers crossed that hits today and my order ships. Funny thing is, I currently have the mk2 on loan from CPS, so I could potentially have both in hand to try out at once (I own the 7D and the 50D). Yipee!
 
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