Amazon 5D Mark III Pre Order Shipping & Order Status

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ronrandle said:
Mine made it today which is good. However, the 5D box (with camera inside) was placed inside a larger box with ZERO padding or filler. The camera was bounced around good enough to dent the Canon box so needless to say I'm not too thrilled. I'll test it out to see how it functions, but for a $3500 item, you'd think AMazon would be a little more careful.

Be sure to give them feedback on the packaging of your order.
 
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I got fed up with amazon so ordered one through MPEX on friday night. They had them in stock. But the next morning they charged my credit card. Looks like I will have to cancel my MPEX order tomorrow. I ordered mine from amazon on 3/2 at 6AM CST.
 
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ticrandall said:
So.. I ordered mine March 22nd.. I am probably never getting one am I? I was hoping to have it before I left on a trip second week of April..

At this rate I would suggest finding another dealer. I'm still at "Not Shipped" / "Preorder" stage with Amazon and I was a March 2nd noon EST purchase. This is getting a bit ridiculous.
 
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Fatalv said:
ticrandall said:
So.. I ordered mine March 22nd.. I am probably never getting one am I? I was hoping to have it before I left on a trip second week of April..

At this rate I would suggest finding another dealer. I'm still at "Not Shipped" / "Preorder" stage with Amazon and I was a March 2nd noon EST purchase. This is getting a bit ridiculous.

I would have to agree.. I think I would be a tad bit upset if I ordered when you had and still didn't have one, or any kind of date..

Does anywhere have them in stock?
 
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What a mess... so I placed my order on March 2, 8:47 PST. Status is still "Not Yet Shipped". I didn't receive anything, so decided the email support route...

I got a very long answer, but then this part stuck out:
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I've checked your order and can confirm Canon EOS 5D Mark III 22.3 MP Full Frame CMOS Digital SLR Camera (Body) is now back-ordered. I'm sorry about this delay--we certainly didn't expect this would happen.

Although the shipping method is faster, it'll still take some time to get the order for you. As soon as we receive more stock, we'll ship your order and send you an e-mail to let you know. The estimated date of delivery is May 8
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May 8th?! How could it possibly be more than a month out and they actually could predict that? Thinking that they meant April 8th, I called support (you click to call from the website actually). The adviser then said that she has no idea where the May 8 timeframe would come from, since they have no visibility into that system... she said I should ignore that time.

I've been a prime member for years and average about one Amazon order per week... this is the first time they've been THIS unorganized for me.

As a precautionary measure, I ordered from Newegg as well, but who knows where I am in that line now as well.

Any other people contact support and get wack-job responses?
 
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deviousrlm said:
What a mess... so I placed my order on March 2, 8:47 PST. Status is still "Not Yet Shipped". I didn't receive anything, so decided the email support route...

I got a very long answer, but then this part stuck out:
-------------
I've checked your order and can confirm Canon EOS 5D Mark III 22.3 MP Full Frame CMOS Digital SLR Camera (Body) is now back-ordered. I'm sorry about this delay--we certainly didn't expect this would happen.

Although the shipping method is faster, it'll still take some time to get the order for you. As soon as we receive more stock, we'll ship your order and send you an e-mail to let you know. The estimated date of delivery is May 8
--------------
May 8th?! How could it possibly be more than a month out and they actually could predict that? Thinking that they meant April 8th, I called support (you click to call from the website actually). The adviser then said that she has no idea where the May 8 timeframe would come from, since they have no visibility into that system... she said I should ignore that time.

I've been a prime member for years and average about one Amazon order per week... this is the first time they've been THIS unorganized for me.

As a precautionary measure, I ordered from Newegg as well, but who knows where I am in that line now as well.

Any other people contact support and get wack-job responses?

I would ignore the May 8 date. Two weeks ago I ordered another item and it told me the expected delivery date was something like "between May 8 and June 15". It seemed like a pretty crazy timeframe for a simple item. A few days later the status updated to shipped and I have received the item. So I think they throw out a far date to give themselves some cushion and then you'll be pleasantly surprised when they beat the date. At least I sure hope so, I made the mistake of waiting until I knew for sure I was going to buy the camera to submit my order, should have just ordered it immediately and canceled if I changed my mind, doh!
 
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teanuh said:
ronrandle said:
Just thought I'd share that I tried to cancel my order and received an email from Amazon stating: "We're contacting you about your cancellation request for order # XXXXXXXX. We weren't able to cancel the following items from your order: Canon EOS 5 D Mark III. When you receive your order, you're welcome to refuse the package. You can also return an unwanted items b visiting amazon.com/returns"

Sounds like it ma be processing fo shipment. BTW ordered at 7:45 AM EST.

Had you received any "shipping soon" messages on your open orders history?

I pre-ordered 5D3 w/24-105 kit on 3/2 at 9:30 AM PST. Today (3/27) the Amazon website says "Shipping Soon" with estimated shipping date 4/2.

I think the number of body-only orders is likely to be much greater than for the kit, and perhaps the supply greater as well. There may be fewer kit orders and maybe also a shorter supply. Who knows? I will start to worry when 4/2 rolls around and I don't get a notice of "Shipped".
 
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Fatalv said:
Finally got my confirmation! ;D March 2nd Noon EST Preorder. Pittsburgh PA. Estimated delivery: April 2, 2012 - April 6, 2012. Still has not yet shipped though.

Just thought I'd give ppl an update.

This is what pisses me off about Amazon!!! I placed my order at 7:00AM CST on March 2nd. I have overnight shipping and my status still says Not Yet Shipped. How can Amazon be shipping orders that were placed AFTER my order!

Nothing against you Fatalv :-)
 
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My b!tching and moaning has paid off! Just received an order update from Amazon. Status has been changed to "shipping soon" with an estimated delivery date of March 29th. FINALLY!!!

Order for body only placed at 7:00AM CST on March 2nd

Can't wait :-)
 
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CanonBo said:
My b!tching and moaning has paid off! Just received an order update from Amazon. Status has been changed to "shipping soon" with an estimated delivery date of March 29th. FINALLY!!!

Order for body only placed at 7:00AM CST on March 2nd

Can't wait :-)
Amazon's website now says ships in 1 - 2 months now instead of pre-order. Probably a good thing you ordered early. Seems the kit was easier to get, I ordered on Monday the 19th and got on Friday 23rd from another store.
 
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CanonBo said:
Fatalv said:
Finally got my confirmation! ;D March 2nd Noon EST Preorder. Pittsburgh PA. Estimated delivery: April 2, 2012 - April 6, 2012. Still has not yet shipped though.

Just thought I'd give ppl an update.

This is what pisses me off about Amazon!!! I placed my order at 7:00AM CST on March 2nd. I have overnight shipping and my status still says Not Yet Shipped. How can Amazon be shipping orders that were placed AFTER my order!

Nothing against you Fatalv :-)

For what it's worth mine is still in the "Not Yet Shipped" category but I did get a delivery estimate and the email delivery estimate as Amazon said they would. I selected Super Shipping Saver if that matters.

I really think the supply lines are dependent upon warehouse location. Tons of ppl here on CR have theirs that ordered after both of us! I'm just glad it's coming and crossing my fingers that there are no major issues like the mass of threads on CR.
 
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fotoray said:
teanuh said:
ronrandle said:
Just thought I'd share that I tried to cancel my order and received an email from Amazon stating: "We're contacting you about your cancellation request for order # XXXXXXXX. We weren't able to cancel the following items from your order: Canon EOS 5 D Mark III. When you receive your order, you're welcome to refuse the package. You can also return an unwanted items b visiting amazon.com/returns"

Sounds like it ma be processing fo shipment. BTW ordered at 7:45 AM EST.

Had you received any "shipping soon" messages on your open orders history?

I pre-ordered 5D3 w/24-105 kit on 3/2 at 9:30 AM PST. Today (3/27) the Amazon website says "Shipping Soon" with estimated shipping date 4/2.

I think the number of body-only orders is likely to be much greater than for the kit, and perhaps the supply greater as well. There may be fewer kit orders and maybe also a shorter supply. Who knows? I will start to worry when 4/2 rolls around and I don't get a notice of "Shipped".

Just got notice on 3/27 from Amazon at 11:30 AM PDT that my order has SHIPPED with expected delivery on 4/2. Sooner than earlier projected as reported above, so I'm a happy cat!
 
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