Just checking if this is an issue. While shooting wedding.the canera is working great but sometimes the shutter won’t close. It feels like it’s sticking. Just wondering if anyone having this issue. It seems to be happening when all allservo eye autofocus mode.
Canon R5 shutter sticking?
- Thread starter Demondrive
- Start date
Could you describe exactly what is happening? How do you know the shutter is not closing?
Thank you.
Thank you.
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If you think that something is wrong with your R5 best to ask Canon service and/or send it in.
Esp. as I am sure that it is still under warranty.
And try to describe your observations as precise as possible. Thank you.
Esp. as I am sure that it is still under warranty.
And try to describe your observations as precise as possible. Thank you.
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I wonder if we are going to get specifics or just be left with a worrisome thread title and vague post...
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I have since changed a few settings including autofocus settings etc abd it hasn’t happened since. I’m also using an adapter with an ef lens. I have tried it with the rf 50mm and no problems. I could be a bit paranoid
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Your message was missing lot of details, like did it try to focus, did you have focus, what means "shutter doesn't close" (does it leave shutter open???, how you can know that without removing lens?). "Feels like sticking", are the shutter blades sticking halfway on the sensor? Did it eventually take picture? Was there something wrong on the picture like half-exposured due to shutter blocking the view. Was it mechanical or e-shutter. Did it give any error messages.
I work on electronics testing, and too often we get error reports "It's broken, fix it". Your message wasn't much better, vague mention of shutter operation and something sticking. Didn't really tell any symptom what actually happened, if you found way around it or what happened that made you assume those failures (shutter doesn't close, shutter sticking).
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The shutter seemed to open and take a second to close. It focused perfectly. I’m trying to recreate the problem now but it’s working perfectly. I’m not sure how a mirror less system works. The picture was exposed perfectly.
But I’m not a technician and that is the reason im posting it here. If you work in electronics testing I’m sure you know more then me. That’s why I’m a photographer and not an electronics technician.
But I’m not a technician and that is the reason im posting it here. If you work in electronics testing I’m sure you know more then me. That’s why I’m a photographer and not an electronics technician.
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The number of possibilities is mind boggling. If you changed settings from the default, that could be a clue.
I'd recommend doing a camera reset, that puts the settings back to default. Then see if it is working. Note any changes you make so if it is not working right again, you can look up what the setting does.
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We're trying to help and to understand the situation.
Fully understand. I would be, too, with such and expensive tool that has to be a reliable workhorse.
Problem was that we didn't get enough info from you about the cirumstances, if and what you've heard or saw on the camera and so on.
(as others pointed out)
So for example:
If someone wasn't an experienced photog - I am sure you are experienced - and if I read the bold above my first question would be to share the exposure data.
For example this could have been a long time exposure (>1 sec) and therefore it would be normal as the shutter was open that long.
I am sure that you would have thought about this, too.
But I wouldn't need to ask if the information was like:
"I was shooting in Tv mode with 1/250 sec and after pressing the release, I could hear the shutter open imidately and then it took more than 1 sec until i heard it closing."
That's the opposite from vague, IMO.
But my recommendation for a situation like my example in italic would be to call Canon service because they should know better than we do.
And if you do so be prepared to tell the details, e.g. which lens(es) you used, and so on...
And - of course - please share the reply or results as we want to learn and understand, too.
Thanks in advance.
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One of my responsibilities at a previous job was to help coworkers interact with the open source community as well as hobbyists doing things with our hardware we didn't think were possible. Since my coworkers were either from the US or the UK and I'm from the Netherlands I was volunteered to explain why they received "rude" replies to questions, the Dutch being perceived as experts at being unintentionally rude. Having the coworkers read Asking Smart Questions saved me a lot of explaining and some bruised egos.
That document is geared towards technical questions about software, but the general principle applies to most subjects. It can also backfire, just have a look at the posts on this forum where people tried to do their homework and stumbled upon the Northrups
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So from what your saying it was a wedding, slow shutter and since changed AF settings and not happened. I am going to take a stab that the shot in question the lighting wasnt the best and the shutter speed was slow as a result. The settings change may or may not have made a difference but a different situation with different lighting will. Happy to be wrong if it was a bright well lit shot.
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Its happening only at 1/8000 second. Always shoot into bright light wide open so really pishing the lens and camera. RF 50mm 1.2 at 1.2 in Av mode.
image shot at 1/8000 sec at f1.2 and ISO of 250. Usually have ISO at L but was in apanic and forgot. Im thinking the shutter shooting into direct sunlight is not ideal!
image shot at 1/8000 sec at f1.2 and ISO of 250. Usually have ISO at L but was in apanic and forgot. Im thinking the shutter shooting into direct sunlight is not ideal!
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Thanks for that Info.
I suppose you‘re right with the sunlight. But of you don‘t recognize it now there seems to be no damage.
At least keep an eye on it.
But I‘d still call Canon to tell and ask them.
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