transpo1 said:
No doubt they've seen success in the past. But some would say we're entering a new era, where companies have to disrupt themselves and their own business models to succeed in the future. Canon were first to give us full frame video in a DSLR with the 5DII- and what a great camera. It wasn't perfect- it only shot 30p in the beginning with no 24, but the video feature was so popular they later gave us a firmware update to give us 24p deliver value in that camera and came out with the 7D with 24p and more. They had video cameras at the time- it was a disruptive business model. But they gave us something extra in addition to what was expected from a DSLR camera at that time. Now they are generally withholding features that could potentially sell more cameras. In New York, where you used to see a lot of 5DIIIs among tourists, hobbyists, prosumer stills and video people, and professional video people, you don't see many anymore. Now you see a lot of Sonys. So, yeah- I don't trust their market research nor view it as the Holy Grail. Plenty of great companies atrophied over time, all the while thinking their market research was great. And market research is only as good as the ears it is falling on.
And so we end up where these threads always end up (well, almost...you didn't specifically mention Nokia): Canon is doomed unless they do what internet experts such as you suggest. We get it.
Of course, Internet experts said that mirrorless would kill dSLRs in five years and Canon was doomed unless they jumped into mirrorless with both feet...that was 7-8 years ago. There were ample complaints about cost and lists of 'missing' features when the Cxxx lines launched. In spite of all the wailing about how the Cinema EOS line would be a failure for all those reasons, Canon seems to have sold enough of them to continue to update – and now expand – the lineup.
When the C700 Mark II and C900 launch, please come back and tell us how the C700 was a failure, and then predict doom for the new models, for Canon's cinema line, and for Canon as a company.