Curious about B&H & mkiii shipments

  • Thread starter Thread starter xthebillx
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#81
canonuser said:
I agree. I have had great phone conversations with them on the phone in the past. Not only courteous, but friendly, patient, and knowledgeable. I do like them as a company and I am one of those loyal customers.

I'm not sure what "benefits" you speak of, but as an online loyal customer, I don't have access to them. I'm "just a number" and happen to be one of those that is being kept in the dark.

It's really too bad that we as a community have to do our own investigating to figure out who ordered what and when and how many shipments have gone out. They shouldn't have to make us work this hard for clarity on the situation. More transparency would be nice so people don't feel as though their patience is being taken advantage of.
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The benefits I receive as a customer are consistently prompt shipments and consistentenly excellent advise. It also does not hurt that I live in NJ and get my stuff the following day.

I do not get perturbed working around thier Holiday Schedule, it is posted on their site, they have pop-ups well in advance to inform their customers and I bear their schedule mind with something I may be seeking.

They have to work around their own Holiday scehdule to and I'd take a guess and say this items distribution is probably causing them a fair amount of grief with crunch time and timelines closing in on them too.
 
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#83
Yes, they have been shipping the kits. Many of them to folks who are throwing the lens on eBay. I've already got the 24-105L, don't need another. Seems like Canon either wants to sell lots of kits, or they did not accurately forecast the demand for body only units.
 
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#89
JasonATL said:
I don't want to rain on anyone's parade. But, I contacted them last week (Friday, I believe). They told me then that my order (565xx) would ship in their next order to be received the following week (which would be this week). So, I think at least one of us didn't receive very reliable information.
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Okay, now I'll provide some sunshine.

My order status now shows "In stock, order sent to warehouse." And my credit card has been charged. This is a change on both fronts from earlier today (not that I've been checking hourly or anything) ;D

Edit: I just checked and status is "Shipped." :)

I'm order 565xx.

It looks like I might have just made the cut. The good news is that this seems to confirm that the information I was given last week by B&H was accurate. Thus, I would tend to believe that the systems the customer service folks are looking at are fairly accurate.

Also, xthebillx, thanks for starting this thread. And, please check your messages. I PM'd you regarding editing your post above.
 
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#95
I see everyone sharing order numbers and ship dates trying to figure out how soon they'll be receiving their body. My order number is 380565xxx, were there really 200,000,000 orders between 3/2 and 3/20? Should I be expecting it sometime next year?
 
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#96
Yeah mine is 8653xx . I'm really hoping I will get mine before Passover! Feining to go out and shoot! My mark II took up swimming in the ocean a couple of weeks back. Luckily I had insurance on it so I figured I would upgrade to the mark III. Couldn't get here soon enough!
 
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