Joystick issue 5d mk iii

[Janbo Makimbo]

Glad to see Canon do away with it for the 6D!!!!

 

[branthunter]

Same thing just happened to me yesterday on a 2 mo. old camera. I noticed the multi-controller button was 1/2 pulled off during a walking bird shoot--didn't touch it again but when I got back to the truck it was gone. It appears on a google search of the problem that most have been repaired under warranty, but some have not. This appears to have happened often enough without significant trauma to the camera ( certainly none happened to mine ) that it is a quality issue that should be covered.

 

[StudentOfLight]

Hey can anybody tell me if this is a sort of "first batch problem" or something? When I finally get it replaced (which is taking ages here in Chile) can I rely on the new part lasting longer? A big part of why I got the mark III in the first place was because I shoot in harsh conditions and needed weather sealing. Needless to say if the button keeps falling off it's not the camera for me.

Was the 5D-III also launched in March 2012 in Finland? How long is the warranty there, 1yr or 2yrs?

 

[jp121]

I have a 5DM3 and recently found my joystick at the bottom of my camera bag. I pressed it back on but it didn't work properly.

So I found a reputable registered repairer and sent it in.

The repairer told me that I shouldn't have pressed it back on myself and the back of the camera has to be pulled off, in order to repair it. The repairer said that with these joystick issues sometimes the whole back of the case has to be replaced.

I was lucky, nothing was broken and needed to be replaced.

 

[candyman]

I have a 5DM3 and recently found my joystick at the bottom of my camera bag. I pressed it back on but it didn't work properly.

So I found a reputable registered repairer and sent it in.

The repairer told me that I shouldn't have pressed it back on myself and the back of the camera has to be pulled off, in order to repair it. The repairer said that with these joystick issues sometimes the whole back of the case has to be replaced.

I was lucky, nothing was broken and needed to be replaced.

So, at the end what did you pay for it?
I had this issue as well. Estimated costs were between 200 and 300 euro. I decided to fix it myself. I did and it works - trying to be gentle with it (as I did before when it jumped off). Still, for a semi-pro camera of around 3000 euro (I bought it for that price) a thing like this should not happen. Hopefully Canon learned from it, improve this mechanism for the next semi-pro and pro cameras that use the joystick.

 

[jp121]

This place charges AUD$100 to submit a camera for inspection. They didn't charge me anything more for the repair.

 

[candyman]

This place charges AUD$100 to submit a camera for inspection. They didn't charge me anything more for the repair.

They wanted to charge me between 200 and 300 euro because the camera was out of warranty :'(