i saw that you shot that wide open. i know that it is a must sometimes because of light, but seriously try f/7.1 or f/8 if possible when you're at 400mm. i wasn't happy with this lens when i first got it, but after i started shooting at f/7.1 i fell in love with it.
one thing to remember, while its by no means a cheap lens, it is like 1/10th of the cost as those other super telephotos, so shooting at smaller apertures is usually the only way to get shots that are as clear as its much more expensive big brothers.