Rebate form help, please

[drmikeinpdx]

I picked up a 70-200 F/4 IS in March and I'm filling out the rebate form. It asks for the alpha numeric serial number. On the website for pre-submission, it asks for the 9-digit alpha numeric serial number.

My lens has two numbers, prominent 575940 and the barely visible UC0921.

Which one do I use?

Thanks!

Dr. Mike

 

[mackguyver]

I picked up a 70-200 F/4 IS in March and I'm filling out the rebate form. It asks for the alpha numeric serial number. On the website for pre-submission, it asks for the 9-digit alpha numeric serial number.

My lens has two numbers, prominent 575940 and the barely visible UC0921.

Which one do I use?

Thanks!

Dr. Mike

That's strange to hear as serials are always numeric only. I'd throw three zeros in the front boxes followed by the 575... number. The UC number is a date code, which is always alphanumeric.

 

[Mt Spokane Photography]

I picked up a 70-200 F/4 IS in March and I'm filling out the rebate form. It asks for the alpha numeric serial number. On the website for pre-submission, it asks for the 9-digit alpha numeric serial number.

My lens has two numbers, prominent 575940 and the barely visible UC0921.

Which one do I use?

Thanks!

Dr. Mike

The serial number is 9 digits, mine was 502208258, for example. You can find the lens serial number in the metadata of a image taken with the lens, but its also on the box and on the warranty card. Some have 6 digits with additional zeros.

UC0921 is the date code

 

[TeT]

Pg 1 of warranty card: right side middle is box labeled Serial number: use that

 

[drmikeinpdx]

Thanks for the help, guys!

The warranty card suggest that the serial number is 575940 so that's what I'll go with. Will add zeros if needed for the online pre-submission.