Should I be annoyed with Adorama... or is it my own dumb fault?

[Helen Oster]

Nope... not referring to adorama... evidently you missed all the posts that question my moral compass or the lack there of.

I kinda want to watch Scarface now... thre whole scene in the restaurant where Tony says... I'm the bad guy...

aaah... my apologies. I thought you were referring to Adorama's morality - or lack of it!

 

[Marsu42]

I kinda want to watch Scarface now... thre whole scene in the restaurant where Tony says... I'm the bad guy...

But just like in Scarface, being the bad guy pays: $10 for spotting a mistake on a website maybe is not much, but Tony also started off smalltime...

 

[jdramirez]

I kinda want to watch Scarface now... thre whole scene in the restaurant where Tony says... I'm the bad guy...

But just like in Scarface, being the bad guy pays: $10 for spotting a mistake on a website maybe is not much, but Tony also started off smalltime...

Yes... and I learned not to spurn Columbians... so I feel as though I might not die in a hail of gunfire.

 

[WPJ]

... but the moral/ethical issue appears to still be in play.

It does? I also sent you a $10 coupon code by way of an apology for any disappointment caused - even though it states on our website that:


Terms & Conditions
Purchaser, by placing an order, makes an offer to purchase pursuant to these terms and conditions, which offer, if accepted by Adorama Camera, is accepted within the State of New York, .....Adorama.com is intended to be a guide only. Some item illustrations are for display purposes only, may not be exact, and are not necessarily included in the purchase price. Adorama is not responsible for typographical or pictorial errors, and specifications may change without notice.

hi all, just to say I think the guy was trying,to scam them.

however I don't agree that just by putting a general clause that a company should,be able to get,off Scott free.

is this,case there was one and one error so its a wash.

how ever if a copy puts a product up for the wrong price they should mot be able,to cancel there order because they made a mistake, sorry that's your business loss. That's why you have e&o insurance.

there is too much sorry not my fault these days.

 

[jdramirez]

Nope... not referring to adorama... evidently you missed all the posts that question my moral compass or the lack there of.

I kinda want to watch Scarface now... thre whole scene in the restaurant where Tony says... I'm the bad guy...

aaah... my apologies. I thought you were referring to Adorama's morality - or lack of it!

My favorite course in college was business ethics... and it was tought by a communist... so it is a miracle I managed to getman A.

 

[Mt Spokane Photography]

Have a happy holiday season, Helen, I know its a time of stress. I'm hoping that business is good, because a healthy industry is good for all of us in the long run, while selling items for little or no profit is a short sighted benefit to buyers that can bite them as dealers fail.

About 5 years ago I picked up a Canon XS and a 75-300 at a "little to no profit" price point... and as you can see by my signature... I didn't just stop at the Canon XS. Call it a loss leader, call it market share, call it what you will, but it does not mean that discounting is a questionable business practice.

I agree, just commenting to the affect that times are tough and profit margins are thin for everyone.

I wasn't trying to imply anything about you, I'm kinda neutral on the whole issue, I did not read that you were trying to rip off anyone, or at least I did not take it that way. Obviously, they are not going to give you a "L" lens, but I did not think that you actually expected one.

I do see a number of ads on craigslist where the seller grabbed a photo of a "L" equivalent, not knowing the difference. I've little sympathy for them.

 

[jdramirez]

I meant to post this a few days ago... but there are levels of questionable behavior on the part of the consumer.
If I make a hierarchy, I think most of y'all would agree.

Customer walls into a store, pulls a gun, demands cash from the register, the safe, and a nifty fifty.

Worse than

Customer going into a store, and slipping a lens into their bag and walking out.

Worse than

Customer buying two lenses. And returning the cheaper lens in the more expensive lens box and getting the refund from a negligent or incompetent sales associate.

Worse than

Using coupons for another product to receive a discounted lens.

Worse than

Seeing a misprint and seeing if the retailer will honor the error.

Worse than

Paying full retail price.... actually... that is a pretty bad transgression in my book... up there with the gun toting customer and the shop lifter.

... but the moral/ethical issue appears to still be in play.

It does? I also sent you a $10 coupon code by way of an apology for any disappointment caused - even though it states on our website that:


Terms & Conditions
Purchaser, by placing an order, makes an offer to purchase pursuant to these terms and conditions, which offer, if accepted by Adorama Camera, is accepted within the State of New York, .....Adorama.com is intended to be a guide only. Some item illustrations are for display purposes only, may not be exact, and are not necessarily included in the purchase price. Adorama is not responsible for typographical or pictorial errors, and specifications may change without notice.

hi all, just to say I think the guy was trying,to scam them.

however I don't agree that just by putting a general clause that a company should,be able to get,off Scott free.

is this,case there was one and one error so its a wash.

how ever if a copy puts a product up for the wrong price they should mot be able,to cancel there order because they made a mistake, sorry that's your business loss. That's why you have e&o insurance.

there is too much sorry not my fault these days.

 

[WPJ]

I meant to post this a few days ago... but there are levels of questionable behavior on the part of the consumer.
If I make a hierarchy, I think most of y'all would agree.

Customer walls into a store, pulls a gun, demands cash from the register, the safe, and a nifty fifty.

Worse than

Customer going into a store, and slipping a lens into their bag and walking out.

Worse than

Customer buying two lenses. And returning the cheaper lens in the more expensive lens box and getting the refund from a negligent or incompetent sales associate.

Worse than

Using coupons for another product to receive a discounted lens.

Worse than

Seeing a misprint and seeing if the retailer will honor the error.

Worse than

Paying full retail price.... actually... that is a pretty bad transgression in my book... up there with the gun toting customer and the shop lifter.

... but the moral/ethical issue appears to still be in play.

It does? I also sent you a $10 coupon code by way of an apology for any disappointment caused - even though it states on our website that:


Terms & Conditions
Purchaser, by placing an order, makes an offer to purchase pursuant to these terms and conditions, which offer, if accepted by Adorama Camera, is accepted within the State of New York, .....Adorama.com is intended to be a guide only. Some item illustrations are for display purposes only, may not be exact, and are not necessarily included in the purchase price. Adorama is not responsible for typographical or pictorial errors, and specifications may change without notice.

hi all, just to say I think the guy was trying,to scam them.

however I don't agree that just by putting a general clause that a company should,be able to get,off Scott free.

is this,case there was one and one error so its a wash.

how ever if a copy puts a product up for the wrong price they should mot be able,to cancel there order because they made a mistake, sorry that's your business loss. That's why you have e&o insurance.

there is too much sorry not my fault these days.

just to be clear I'm not saying the retailer has to eat the cost of a typo all week, if o go in and say I want the 200-400 for 1299 as advertised, I should get it for that per there add.

now if I go in and I see they have posted a correction stating they had a wrong price her they owned the mistake

they corrected the issue and let you know. Now mind you the first guy in should get the lens for the advertised price until it was corrected.

 

[jdramirez]

If you went to a store and looked at both lenses, bought the cheaper lens, then when you got home found out that they had put the wrong lens in the box - the "L" lens - would you have kept it or returned it? The answer when purchased in person seems obvious. The "online" answer should be the same, in my opinion.

Not exactly the same situation... but it seems apropos to fill you in. So a company I bought something from online mailed out my order and I received it and the credit card info was evidently screwed up. They asked that I fix it so they could actually charge me for what I had already received.... oh... lo and behold... I did. So rather than ignoring their request I did the honorable thing. Go figure?

So how much was it you ask... $300 so not exactly an L, but it is a chunk of change.