Toddler + 24-70 f/2.8L II

[pierceography]

So this morning my toddler decided to climb onto the counter and toss my 5Dm3 + 24-70 f/2.8L II off and onto the tile floor. Great way to start a new year. It landed directly on the lens, shattering the protective filter and jamming its brass ring into the lens threading.

I'm not able to get the broken filter off with the threads now crossed. I was hoping the filter would do what it was on the lens for and the front element would be fine, but unfortunately there are several gouges in the anti-glare layer (and possibly the glass itself). So my questions are:

1) Any suggestions on how to get the filter off?
2) Does anyone have ideas on how much repairs would cost if the front element is damaged?
3) The lens is covered under a personal articles policy on our house, would it be worth putting in a claim if there is no deductible?

Thanks in advance for the advice!

 

[Sabaki]

*OOOOUCH!!!!*

Sorry to hear that Pierce

 

[Loswr]

1. Sorry for your loss!

2. Sounds like the lens hood was not mounted, or was mounted reversed for storage. A lens hood can absorb a decent impact. Lesson for the future...use your lens hood!

3. Send lens and body to Canon, let them remove the filter. There may be internal damage to the lens and/or body from the impact.

4. No idea on cost, depends on internal damage. Canon will provide an estimate.

5. Filing a claim is your call. Even though there's no deductible, claims are reported to the CLUE database, and too many claims can affect your insurance rates for homeowners coverage, and could even lead to denial of coverage. Personally, I'd cover a repair of a few hundred dollars out of pocket.

6. Cameras and toddlers don't mix well. So far, my youngest has only managed a few fingerprints on the front filter of my 24-70 II (the lens most often mounted around the house), and I hope to keep it that way...

Good luck!

 

[Marsu42]

It landed directly on the lens, shattering the protective filter and jamming its brass ring into the lens threading.

+1 to neuro's advice, even though when the damage is done it might appear gloating (but it isn't): A filter is for easier cleaning and quick storage of your lens w/o a cap, but it doesn't protect against a drop ... actually it can make matters worse, as you just experienced. So: Superheroes always have their lens cap on

Be ready for a shock when you hear the repair estimate, with expensive gear you're in for expensive repair prices if parts need replacement. Don't try to wrestle the filter off, the Canon service will be more experienced doing that than you.

Cameras and toddlers don't mix well.

Fyi: Cameras and horses don't mix well, either... I don't want to think of the cumulative damage done, it's better to think of the good shots you get when not preserving your gear in your cupboard.

 

[TeT]

send it to canon.

sounds like hard enough impact to jiggle the insides.