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Nikon not immune?
It appears the Nikon D3x is running into some issues according to Thom Hogan and some other owners of the camera.
Story at Nikon Rumors: http://nikonrumors.com…
I don't get too bent out of shape when cameras don't work 100% out of the box. There's so much going on, it's nearly impossible to get it right the first time. Hopefully Nikon irons out the issues and owners of the D3x don't go insane like some of us Canon folks have in the past.
I will say how a company handles issues with their products go a long way with consumers. The 1D3 issues were handled quite poorly by Canon, in contrast I think the 5D2 issues were handled great by Canon. The big reason it went so well is because Canon communicated that they agreed there was an issue, and were working as quickly as possible to fix it.
There will be more issues with new cameras for the rest of time. Lets just hope the companies do right by the consumer.
Prague, Czech Republic
I'm just waiting to board an airplane out of Prague. I had a great time in the city.
There was a photography store in the city that had a Canon Model 7 with a 50 f/0.95 on it. Had it been for sale, I'd probably own it now.
Thanks Prague
cr
well, it seems canon has not done a very good job with the 5d2. i read everywhere about users that have problems and return the cam (ErrXX messages, to maaaaany hotpixels….)
I swapped gear from Nikon to Canon cause I got a good offer for my D3 and the lenses and I quit work as a photographer here in Sweden, but my old proshop said that they could get me an 5d mark 2 as a “homecamera”. I bought that and a 50 1.4, 24 1.4 ( the old one cause it was on sale now when the new arrived) ,24-105 4L cause It came with the kit and the 100 macro. It didnt work!!I could not get sharp pics. Getting old? 43 and shaky? A friend bought a 5d as well and the 50 1.2 and 85 1.2 and said the same things.. I got an appointment after 3 weeks for adjusting the gear. ALL stuff was wrong. Yep. Both houses were backfocusing, all lenses had various problems. 12 hours later they wanted me to pay for calibration. Around 1500 US dollars. Crazy, so I refused. They said Im a NPS and not a CPS AND calibration always cost money. I talked me out of the billcrazyness and the camera is perfect now, but they told me that nearly all lenses needs to get calibrated brand new, and 5d mark2 and 1Ds mark 3 as well. Old 5d and 1ds mark 2 had better quality checks leaving the factory. Maybe Canon should introduce qualitytests on their gear before leaving. Hope U all understood my swenglish. Jalle, Sweden
model 7?
something like this one?
http://upload.wikimedia.org/wikipedia/commons/c/cb/Canon_7_with_50mm_f0.95_IMG_0374.JPG
I am very concerned about the Quality Controls being applied to new cameras leaving the factory.
TOO MANY reports from customers telling issues on 5D MK II (specifically defective sensors), wich is a mid-range camera, even aimed to pro use, not an entry-level model.
And now, something happening with the most expensive Nikon DSLR too. (not so often indeed, but happening anyway according Hogan’s report)
– Nikon and Canon MUST IMPROVE their QUALITY CONTROLS for cameras and lenses being manufactured, BEFORE leaving the factory.
Any new product can have issues or defects, but if it is something relatively common, then there is something wrong in the process.
The most expensive cameras have (according to manufacturers) special quality controls. So, how can they get defective to the customer?
It is NOT acceptable to buy expensive equipment, sometimes several thousands dollars, and then have to ask for repair or calibration just out-of-the-box.
It would indicate that the manufacturing quality has dropped down to unacceptable levels.
Check controls MUST ensure the product is working fine, without issues, and well calibrated. Customers pay for a working tool.
If not, then these kind of situations WILL CERTAINLY HURT the Brand’s Reputation and Reliability in short or long term. (Canon must have learned the lesson with the 1D)
It’s good to say that there are (at least) two very different kind of issues:
1- When a bug or issue is found on a new camera, on every copy. It’s related to engineering and design.
And the response of the manufacturer to address it is essential.
In fact the manufacturer SHOULD test the equipment thoroughly before releasing it to market, to minimize such kind of undesired (and sometimes expensive) issues.
2- When the camera you receive is faulty, or have manufacturing defects. That is related to building quality (and quality control)
The 1st case is worst, but BOTH have to be minimized with their respective checks, tests, and controls.
yea… its pretty rediculous when you have to worry about whether or not you’ll get a properly functioning camera after you drop nearly 3k to get it brand new… blows my mind… fortunately I haven’t had any horror stories but Im sorry to hear that so many people have
There is a Craigslist ad in phoenix for the following:
1966 Canon 7s with 50mm .95 lens and Cap. Original Case/Strap
Serial No. 110773 Everything Works
Here is the link – http://phoenix.craigslist.org/cph/pho/1007363163.html
Here’s my saga (all under warranty and nothing was ever abused, not even a teeny bit):
400D: Focus problems. Repaired on first asking. Sold the camera, not really bothering to test it again.
40D: Focus problems. Returned it, but it was not repaired. Still has problems. Agreed to return it again.
24-70mm f/2.8: Focus problems. Returned it and it was repaired. Worse than before. Agreed to return it again.
35mm f/2: Focus problems. Returned, but was not repaired. Returned again, front element was replaced and other elements realigned. No better than it was. Agreed to return it for a third time.
70-200mm f/2.8: Focus problems. Returned, but was not repaired. Returned again, but was not repaired. Agreed to return it for a third time.
85mm f/1.8: Works fine.
50mm f/1.8: Worked fine, but I sold it with the 400D.
So, my current theory is that the 40D is the key factor in all of focus problems. The repaired lenses now consistently front focus by more and more as the focal length gets shorter. Previously the AF in the lenses was probably all over the place, so diagnosis was impossible. However, things that were not fixed in round one were fixed in round two, so even the QA for their repairs is sloppy. Everything is now going back again, some of it for a third time and the rest for a second time.
My other theory is that Canon will put focus adjustment into every DSLR line, as it is cheaper for them to have their customers complete the last manufacturing steps for their cameras and lenses than it is to do it themselves. What’s next? They’ll just ship their lenses in a flat-pack and we’ll have to provide our own screwdrivers to put them together?
Sounds like you’ve visited Foto Skoda :-)
Bob, holly smokes! Yea, i think the 40D is doing something screwy. I had a 20D and the following canon lenses and never a problem:
17-40/4
24-70/2.8
70-200/4
70-200/2.8
400/5.6
I had to sell a most of it and now have a 50D and 17-55 on the way (looking for a hand-picked 100-400 as well)… hopefully I will be as lucky with the 50D as I was with the 20D (the microfocus adjustment should help at least with some potential problems)… sorry to hear about your troubles… good luck
as far as the flat pack, I already though about it… the L-lens kit… put it together yourself and save! :P
Ooh gosh i just wrote a huge comment and as soon as i hit reply it come up blank! Please please tell me it worked properly? I do not want to write it again if i do not have to! Either the blog bugged out or i am an idiot, the latter doesnt surprise me lol.
Hi just thought i would let you know that i had a issue with your blog appearing frozen as well. Might be monkeys in the page.