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Canon has recalled certain Canon EOS R10 camera bodies. Affected products are eligible for a free repair.
The EOS R10 mirrorless camera has been found to exhibit the following symptoms
In a small part of this product, a loud abnormal noise (click” sound) is emitted when the built-in flash is emitted.
https://canon-jp.translate.goog/support/quality-info/230330eosr10?_x_tr_sl=ja&_x_tr_tl=en&_x_tr_hl=en-GBPhenomenon
In a small part of this product, a loud abnormal noise (click” sound) is emitted when the built-in flash is emitted.
Products Covered
Mirrorless camera “EOS R10” This applies to some products where the two digits from the left of the camera's serial number (on the bottom of the camera) are “2”~ “01”.
How to check the target product
- Press the search button below to display the screen for entering the camera serial number.
- Enter the camera's serial number (12 digits) in single-byte numbers, and then press the “Submit” button.
- One of the following is displayed: If it is an eligible product, please refer to “Response” below.
- “Your camera is NOT an affected product.”
- “Your camera is an affected product.”
- “Invalid number” ・ The number is wrong
Check your Canon EOS R10 serial number here
Free repair acceptance period
Until March 2025
Flash units sometimes emit a "crack" noise when operating at full power, so I wonder if the problem (er, I mean *phenomenon") indicates that the flash is always firing at full power (indicating a fault with the E-TTL flash metering).