Due to the “stay at home” directives from authorities in California, New Jersey, and Illinois, as well as local “Shelter in Place” orders, our Canon service facilities in Costa Mesa and Burbank, California; Lyndhurst, New Jersey; and Itasca, Illinois are temporarily closed until further notice. Products needing repair can be directed to our Factory Service Center in Newport News, Virginia. Please note that walk-in service is not available at this location. We apologize for any inconvenience and delays that may occur during this time. We greatly appreciate your patience and understanding.
We encourage you to use our online system to set up the service of your product at: https://www.usa.canon.com/repair.
The spread of COVID-19 is a rapidly evolving situation that is of great concern to everyone. Canon’s commitment is to take proactive and proportional steps in accordance with all recommended procedures and protocols as advised by the CDC...
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