Canon EOS R5 Mark II “jerky” AF frame issue confirmed by Canon

#2
When I read replaced parts that didn’t help, I suddenly got a very nasty flashback to when I got one of the very first 1d mkIII, it was not a pleasant experience to own that camera….

Is this software or hardware issues I wonder…
 
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#3
Really want to buy a MKII, I bought a second hand R5 and was blown away with it but unfortunately I had issues with that copy and returned it after being quoted 6 weeks to repair.

This camera seems to be, in what seems typical in modern electronics, that early adopters end up being testers of elements that should have been ironed out before mass production.
 
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#4
I can confirm this as well. If I shoot video with my r5m2 I can see the video jerk and hear/feel a click that happens frequently. If I set it to manual focus or turn stabilization off it seems to go away. It is very obvious when it is doing it and you can see the video try to twist when it happens.
 
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#5
tomscott said:
Really want to buy a MKII, I bought a second hand R5 and was blown away with it but unfortunately I had issues with that copy and returned it after being quoted 6 weeks to repair.

This camera seems to be, in what seems typical in modern electronics, that early adopters end up being testers of elements that should have been ironed out before mass production.
Click to expand...
Sadly, I feel you are on to something.
 
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#6
Hardware Early Access, I love it...

Good thing they didn\'t have enough stock for everyone, though! I really wanted one but now I think I will wait for next year until these issues are ironed out
 
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#8
tomscott said:
Really want to buy a MKII, I bought a second hand R5 and was blown away with it but unfortunately I had issues with that copy and returned it after being quoted 6 weeks to repair.

This camera seems to be, in what seems typical in modern electronics, that early adopters end up being testers of elements that should have been ironed out before mass production.
Click to expand...

I find it frustrating because cameras aren't on scheduled yearly cycles... phones and whatnot get to market whether or not they're ready. Though most of them now are 90% like the model it replaces.

I really hope the R1 is better, a few bugs is fine... but the R52 is over the top. Software for these cameras have generally been developed for a year or so before release.
 
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#10
hunck said:
Lol, the people that aren't lucky enough to have this wonderful camera in hand will have their moment of joy... one in every thousands camera's has a jittery issue!
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Sometimes these things are affected by use cases. So we don't know how many cameras are potentially affected. It could be an entire run, it could be random...
 
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#11
I\'ve always had only Canon cameras. I\'ve never had one that let me down. The first one was the Canon R5. It was an expensive camera for me, I paid it off in installments and everything was fine. After a year, error 20 started popping up. Now I have to send it back and have it repaired at my own expense at Canon. Huge disappointment.
 
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#12
Canon Rumors Guy said:
Sometimes these things are affected by use cases. So we don't know how many cameras are potentially affected. It could be an entire run, it could be random...
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If a settings change eliminates the issue, hopefully it can be fixed in firmware as you suggest. The 1D X had an issue storing lens-specific AFMA values, but only if the orientation-linked AF point setting was enabled (it’s off by default).
 
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#13
There is no electronic device on the planet immune to failures, gliches, or bugs. From Air Traffic Control systems, lunar space craft, phones etc. Doesn't matter how many years they've been tested. Components, parts are prone to deffects. During manufacturing or installation. Firmware errors etc. Nothing ever made by man is failure proof. Nada. Most experianced people that have worked in any electronics or aerospace undustry know this.
 
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#17
\"AF frame\" isn\'t helpful on a hybrid camera: \"frame\" can mean more than one thing. In the translated Japanese, he refers to \"AF point,\" so it seems the AF indicator is jiggling (he also writes that the R6M2 he owns is much smoother).

More translation: \"...it has now been escalated to the quality control department, who are considering countermeasures.\"

Where have I heard that verbiage before....hmm? Oh, right, the EL-5 recall!
 
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#18
tomscott said:
This camera seems to be, in what seems typical in modern electronics, that early adopters end up being testers of elements that should have been ironed out before mass production.
Click to expand...
I do agree with this statement. That's why with complex and new electronics, such as cameras, I never preorder. With comprehensive updates, such as the latest iPad OS version, I always wait a couple of weeks until I update. It really seems like "being first" is kind like the new beta tester nowadays.

I do feel bad for people when it happens because they usually invest heavily in their gear, but on the other hand everybody can make a choice if they want to risk it. And with all the examples throughout the last ten years, it definitely is a risk to one of the first adopters of new tech.
 
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#19
I_Miss_Minolta said:
\"AF frame\" isn\'t helpful on a hybrid camera: \"frame\" can mean more than one thing. In the translated Japanese, he refers to \"AF point,\" so it seems the AF indicator is jiggling (he also writes that the R6M2 he owns is much smoother).

More translation: \"...it has now been escalated to the quality control department, who are considering countermeasures.\"

Where have I heard that verbiage before....hmm? Oh, right, the EL-5 recall!
Click to expand...
Thanks. I have R6M2 as well so I will be able to compare it easily.
 
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