24-105mm and ERR01

[ronderick]

I guess the inevitable has to happen one of these days... :'(

So I was at a wedding on Sunday shooting away with the EF 24-105mm f/4L, and just when the groom was about to kiss the bride, I heard loud motor-screeching noise from my lens, and before I knew it the OVF blacked out and I got the glaring "ERR01" on my screen.

After chatting with my co-workers in the office, I found out I wasn't the only one with this problem. It seems like the 24-105 is susceptible to this defect 2 years or more down the road (way after the warranty period). In fact, they even showed me the parts they got back after repair - the aperture-control parts with dangling cable lines.

Maybe I'll post a pic of the parts once I get mine's back...

Definitely not a good thing for L-grade lenses, Canon, especially when you have the same thing happen to three different people in the same office

 

[wickidwombat]

that's not good news, mine is in getting stripped down and having sand cleaned out of the focus ring, so much for weather sealing, hope its not too expensive...

 

[AprilForever]

May this ne'er happen to me!!! Although, I did have to have sand cleaned out of the focus ring, but that was because I dropped in on the beach TWICE in about five minutes time. There is no fail like user fail!

 

[TexPhoto]

Happened to me at about the 2 year mark. Sucks. About $225 a the place i used.

 

[ronderick]

Got the camera parts back. The repair cost me about 200 bucks.... Ouch!

Here's a pic with three identical parts... all replaced because of the same problem...

 

[Ray Padden]

I guess the inevitable has to happen one of these days... :'(

So I was at a wedding on Sunday shooting away with the EF 24-105mm f/4L, and just when the groom was about to kiss the bride, I heard loud motor-screeching noise from my lens, and before I knew it the OVF blacked out and I got the glaring "ERR01" on my screen.

After chatting with my co-workers in the office, I found out I wasn't the only one with this problem. It seems like the 24-105 is susceptible to this defect 2 years or more down the road (way after the warranty period). In fact, they even showed me the parts they got back after repair - the aperture-control parts with dangling cable lines.

Sad to hear the lens packed up on you. I have just recently returned to photography and posted a question regarding lenses. You answered that for me, I shall be opting for a 24 - 70 mm.

Maybe I'll post a pic of the parts once I get mine's back...

Definitely not a good thing for L-grade lenses, Canon, especially when you have the same thing happen to three different people in the same office