24-70 2.8 focus ring doesn't grab

I had this happen on two lenses... One of which was the 70-200 II... Canon replaced the intermediate barrel assembly inside the lens. I guess sometimes they can just tighten up the clutch or something, but I suppose it depends on the lens.

I assume it is the same with the 24-70, but may only require tightening a few screws internally.
 
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