5D Mark III NOT Getting Recalled?

[Respinder]

Are you guys being sarcastic or something? "Photos with the lens cap on"??

 

[Hesham]

Canon is lucky to have such customers!!!

I knew there would be no recall... Maybe the solution is to take photos with the lens cap off?

Why must you try to impose your personal preferences upon everyone else? I'll take the lens cap off every now and then when I'm feeling adventurous, but most of the time I prefer the look of my images with the lens cap in place. It lends images with a nice heavy feel, and desaturated tones. All my Flickr buddies love them, too, and encourage me to watermark them before posting them online. It's just a matter of personal preference and style. No need to be rude about it.

;D



I hear you. I'm pretty timid in my shooting too. But every once in a while, I'll shoot a few quick snaps with the lens cap off too, but I just feel so, oh, I don't know, dirty afterwards. I'm just not that kind of guy. It frightens me ever so the emotions that it brings up from deep within. Oh my. So I usually quickly put the cap back on and take proper black frame shot or two and then all is right and safe with the world again.

Really, Canon are probably now so embarrassed by this fault and I imagine the engineers are working hard day/night to save Canon face and come up with a solution, then one of them checks forums like this and says to his colleagues, guys slow down! we don't have to work hard on this, the guys who bought our $3500 bodies are not so frustrated as we ARE! they are willing to give up Night photography and/or cover the LCD to prevent light through the LCD. We have the greatest customers ever. lets just go home and spend minimum hours on this...

the problem is REAL. Future manufactured bodies will be WITHOUT light leak issue. remember this two years when you offer your M3 for sale and every prospect buyer will ask you, "is this before or after the light leak fix?", you say before, but the light leak is not an issue..oh yes...

Even though the light leak is not affecting my daily photography, my 5DM3 is going back as I am 99% sure that Canon must get those bodies back for a physical hardware solution... That's why they are holding them back with only few released to stop any rumors that they are actually preparing all the stock they have now for the surgery room!

 

[Orion]

The one thing I see happening with this "recall," perhaps, is that they would offer current mkIII owners the choice of a $150-300 credit of some sort, or the extreme choice to return it for a fix. . . . IF they can't do any firmware fix.

I was wondering if this same error would happen if you would put one of those WB disks in front of the lens or a REALLY darkvariable ND filters . . . . . . .

IF SO, then yeah . . . return or major firmware fix for sure . . no amount of credit will suffice in that scenario.

Has anybody tried?

 

[Chewy734]

Re: Canon is lucky to have such customers!!!

Canon should be embarassed by this problem, but they are not. The media has made a huge a deal out of this issue, and it should be addressed by Canon in due time. This minor issue doesn't stop hordes of people purchasing 5D3s, or pre-ordering them. A ton of 5D3s have sold, and more will continue to sell. Would I like to have this problem fixed? Sure. Does it hinder me from taking some awesome shots? Not in the slightest. If this was a problem where the 5D3 was having trouble writing photos to its buffer, or writing files to the storage cards, then it would be a huge problem. This is nothing that'll have Canon employees losing sleep over.

 

[V8Beast]

Re: Canon is lucky to have such customers!!!

Really, Canon are probably now so embarrassed by this fault and I imagine the engineers are working hard day/night to save Canon face and come up with a solution, then one of them checks forums like this and says to his colleagues, guys slow down! we don't have to work hard on this, the guys who bought our $3500 bodies are not so frustrated as we ARE! they are willing to give up Night photography and/or cover the LCD to prevent light through the LCD. We have the greatest customers ever. lets just go home and spend minimum hours on this...

With drama like this, who needs reality TV? For people that regularly shoot in extremely dark environments and use the top LCD screen to meter, I can see how this might be an issue. Personally, I've always found the top LCD panel to be difficult to see, especially at night, so I've made a habit of always metering through the viewfinder, even if it requires laying on the ground or articulating my neck at awkward angles. Fortunately, the 5DIII has a beautiful 3.2 inch LCD on back that I can pull up the quick menu on to avoid neck strain in these situations.

Back in the film days, meters were horribly unreliable to being with that over exposing a scene by two full stops was often the starting point when shooting at night. Even then, you had to worry about thing like reciprocity failure of the film itself. So if you can remedy this light leak situation by a) not using the top LCD, or b) covering up the LCD should you be in a bizarre situation where your camera is in the dark - and you're shooting a dark object with a bright light shining directly on the LCD panel - covering it up with your hand just doesn't seem like a big deal to me.

If Canon offers a fix, I'll be glad to had them fix it when I send my 5DIII in for a routine sensor clean. Otherwise, I wouldn't bother sending it in strictly to address this issue.

 

[tellthetruth]

Canon may not want to admit anything publicly, but my cousin who works for Canons biggest dealer in Tokyo, has said that they informed Canon that they will not be selling any 5D3's until this issue is clarified. They have also returned their current inventory. Their repair guys have replicated the problem easily by just turning the lights in the workshop room on and off. Further, to fix the problem is very difficult indeed as it requires the entire top plate that houses the top lcd housing to be modified.
How could something as basic as this get through QA? They will probably replace cameras for users who are affected and leave the rest who are not affected alone.

 

[awinphoto]

Canon may not want to admit anything publicly, but my cousin who works for Canons biggest dealer in Tokyo, has said that they informed Canon that they will not be selling any 5D3's until this issue is clarified. They have also returned their current inventory. Their repair guys have replicated the problem easily by just turning the lights in the workshop room on and off. Further, to fix the problem is very difficult indeed as it requires the entire top plate that houses the top lcd housing to be modified.
How could something as basic as this get through QA? They will probably replace cameras for users who are affected and leave the rest who are not affected alone.

Interesting. Not to call your bluff or anything but which retailer? Any other confirmation of this retailer doing that other than us taking your word that you indeed have a brother and the said brother works at a camera store in Tokyo and isn't making stuff up?

 

[Hesham]

Canon may not want to admit anything publicly, but my cousin who works for Canons biggest dealer in Tokyo, has said that they informed Canon that they will not be selling any 5D3's until this issue is clarified. They have also returned their current inventory. Their repair guys have replicated the problem easily by just turning the lights in the workshop room on and off. Further, to fix the problem is very difficult indeed as it requires the entire top plate that houses the top lcd housing to be modified.
How could something as basic as this get through QA? They will probably replace cameras for users who are affected and leave the rest who are not affected alone.

Interesting. Not to call your bluff or anything but which retailer? Any other confirmation of this retailer doing that other than us taking your word that you indeed have a brother and the said brother works at a camera store in Tokyo and isn't making stuff up?

tellthetruth:
You should know better, these days before posting in any forum, make sure you have proper documentation to support your allegations. Please post a photo of your brother outside the Tokyo shop in addition to (1) a photocopy of his passport showing picture & name clearly. (2) Any form of ID with your name & photo.

After submitting necessary paper work, we might consider that Canon may manufacture defective product and that the 5DM3 we just purchased may need to be opened by local Canon tech. to eliminate the LCD light from leaking into the exposure sensor (DISCLAIMER: I AM JUST RE-ITERATING WHAT HAS BEEN CIRCULATING IN THE NET AND ACKNOWLEDGED BY CANON!)

 

[sparda79]

To tell you the truth, my images have never looked better with the cap on, so no complaints here!

My "Lens-Cap-On" photos looks fantastic as well. Dunno what all the fuss is about...

I'm on a tight budget. So, my question is, has anybody tried any 3rd party lens cap before? How's the color and contrast? Any recommendation?

 

[LetTheRightLensIn]

To tell you the truth, my images have never looked better with the cap on, so no complaints here!

My "Lens-Cap-On" photos looks fantastic as well. Dunno what all the fuss is about...

I'm on a tight budget. So, my question is, has anybody tried any 3rd party lens cap before? How's the color and contrast? Any recommendation?

I find the camera tends to randomly front or back focus when I use the Sigma lens caps and sometimes the blacks have yellowish tint so I prefer to sick with genuine Canon lens caps.


But more seriously, any news on what is actually going on? All I know is none of the stores around seem to be getting in any new stock for over a week.

 

[Hesham]

To tell you the truth, my images have never looked better with the cap on, so no complaints here!

My "Lens-Cap-On" photos looks fantastic as well. Dunno what all the fuss is about...

I'm on a tight budget. So, my question is, has anybody tried any 3rd party lens cap before? How's the color and contrast? Any recommendation?

I find the camera tends to randomly front or back focus when I use the Sigma lens caps and sometimes the blacks have yellowish tint so I prefer to sick with genuine Canon lens caps.


But more seriously, any news on what is actually going on? All I know is none of the stores around seem to be getting in any new stock for over a week.

Be careful!!! are you HINTING that Canon is holding 5DM3 stock due to the light leak issue ? remember, there is no problem with the camera at all, it is just that Canon techs are busy trying to adjust the camera to behave when the lens cap is on. Yes, there are no limits to their perfection

 

[altenae]

Canon may not want to admit anything publicly, but my cousin who works for Canons biggest dealer in Tokyo, has said that they informed Canon that they will not be selling any 5D3's until this issue is clarified. They have also returned their current inventory. Their repair guys have replicated the problem easily by just turning the lights in the workshop room on and off. Further, to fix the problem is very difficult indeed as it requires the entire top plate that houses the top lcd housing to be modified.
How could something as basic as this get through QA? They will probably replace cameras for users who are affected and leave the rest who are not affected alone.

Canon Netherlands will NOT withdraw their stocks. (no joke)

They will add a transparent lenscap.

 

[prestonpalmer]

If its a re-callable issue, then canon will have to recall the 5d2's and 40d's. They do the EXACT SAME THING!! What canon is doing is trying to do is find a way to make all the idiot camera users who are way over their heads with the 5d3s happy. You know those little rubber things that come attached to your camera strap?! News for you. That I'd designed to cover the viewfinder to prevent light from entering!!!! This has been happening from the beginning of DSLR. It halarious how people just now think this is a problem.

 

[Hesham]

Let me guess.. You just heard about the issue and thought that all the fuzz is about viewfinder?? Could you please step back and re-read one or two articles about the issue before assuming that everybody else are idiots!

 

[briansquibb]

it's hard to say now whether they'll get recalled as the question is how can Canon not recall the first batch but fix it on the new one's coming out of the factories, then the people who bought first will be highly dissatisfied.

- do you think anyone will actually notice this problem in real life?
- do tou think then that anyone will notice it has been fixed?

IMHO it is just a storm in a teacup and of no consequence to the vast majority of users

 

[alberto]

Canon suspends 5D Mark III shipping
"Light leaks" investigation ongoing


http://www.techradar.com/news/photography-video-capture/cameras/canon-suspends-5d-mark-iii-shipping-1076503

 

[altenae]

Canon suspends 5D Mark III shipping
"Light leaks" investigation ongoing


http://www.techradar.com/news/photography-video-capture/cameras/canon-suspends-5d-mark-iii-shipping-1076503

Not nice at all

 

[rocketdesigner]

Dear Canon Bigwigs:

Due to the so called light leak problem, i have a suggestion:

Put all remaining defective mk iii stock in the refurb store at half price. This will solve several problems. It will clear your shelfs of this horrid problem, plus it will give all the people who complained about the price of the camera no reason to whine anymore.

They can pick one up for a mere $1750.

ps -- ... and seeing as how you are out-selliing the new nikon 25 to 1, I believe you can afford it .

 

[wookiee2cu]

My guess is they will release a firmware update that turns the LCD backlight off when the shutter is pressed, problem solved. People are really making way too much out of this, I have yet to see a shot where this messed up someone's picture.

 

[awinphoto]

Canon may not want to admit anything publicly, but my cousin who works for Canons biggest dealer in Tokyo, has said that they informed Canon that they will not be selling any 5D3's until this issue is clarified. They have also returned their current inventory. Their repair guys have replicated the problem easily by just turning the lights in the workshop room on and off. Further, to fix the problem is very difficult indeed as it requires the entire top plate that houses the top lcd housing to be modified.
How could something as basic as this get through QA? They will probably replace cameras for users who are affected and leave the rest who are not affected alone.

Interesting. Not to call your bluff or anything but which retailer? Any other confirmation of this retailer doing that other than us taking your word that you indeed have a brother and the said brother works at a camera store in Tokyo and isn't making stuff up?

tellthetruth:
You should know better, these days before posting in any forum, make sure you have proper documentation to support your allegations. Please post a photo of your brother outside the Tokyo shop in addition to (1) a photocopy of his passport showing picture & name clearly. (2) Any form of ID with your name & photo.

After submitting necessary paper work, we might consider that Canon may manufacture defective product and that the 5DM3 we just purchased may need to be opened by local Canon tech. to eliminate the LCD light from leaking into the exposure sensor (DISCLAIMER: I AM JUST RE-ITERATING WHAT HAS BEEN CIRCULATING IN THE NET AND ACKNOWLEDGED BY CANON!)

40d? 5d2? This is nothing new. You should know better yourself. With all the misinformation on the web and complaints about such a minor issue it would maybe affect .01% of everyday shoots unless you purposely tried to do it, it isn't worth the time or energy. It's like the iPhone 4 attennagate issue. Most everybody could reproduce the effect but so few times and reports of it affecting people in day to day issues was so small to worry about. I'm sure your next response is that it's a $200 vs $3500 thing but it just isn't an issue unless you try to make it one. You succeeded. Well done.