B&H 1DX Order Fulfillment Tracking

[DrDeano]

I'm starting this thread to provide some relief for those of us who ordered a 1DX from B&H.

Apparently B&H is giving positive indication if your camera is due to ship soon or saying there is no update available if they are not expecting it to go out within the next few days.

We should be able to track based on date and time ordered from the users here willing to share if they have received positive feedback (or a tracking number) or negative response.

STATUS BASED ON THIS THREAD (updated 7/18/12 1:30PM EST):

It sounds like orders placed before 11:45 AM EST on 3/16 have shipped with tracking numbers. Orders placed after 3/16 11:45AM EST have no known expected shipping time. (unless someone here posts information that contradicts that, I will update regularly)

Information based on:

KoolKurle:
"Just got an email from B&H, my 1DX web order (3/14/12 ~2:30pm eastern) has shipped"

Erik S. Klein:
"Email confirmation time stamped [3/14] 3:31 EST. Tracking number for Wednesday delivery via 2 day air."

neuroanatomist:
"March 14th, 6 PM Eastern. Date: 03/14/2012
Order #: 1019890xxx
Order Type: WEB
Shipping Method: UPS Ground
Order Status: Shipped

Scheduled Arrival Date: 07/10/12"

--------------------------------------

Rules: Please post if you have checked with B&H; online chat, phone conversation, checked your order status on their site, have received either positive or negative indication of your order shipping along with the timestamp (please use EST since B&H is in NY) of your order confirmation email (please don't post order numbers)

 

[pup73]

Re: B&H 1DX Order Fulfillment

i'll start...

i was told twice by two different CSRs that i WILL NOT be including in their first alottment.

my online pre-order was placed 3/14/12 ay 11.19pm EST (what the hell is i thinking, waiting that long???)

-c

 

[DrDeano]

Re: B&H 1DX Order Fulfillment

3/16 11:46AM EST

Negative Response

Update 7/18 10:45AM

Camera has shipped, have tracking info.

 

[gary samples]

3-14-12 1:47pm 3801052xx will ship this week !!!I received positive response I WIIL UP DATE tonight ( no e-mail when I got home so it's fri or next week )

 

[Moody Blues]

3/14/12 at 9:39PM. Told today that my order is not yet ready for shipment but that I should make sure my CC company knows that a charge will come in the near future (whatever that means)

CSR went on to say that they have many bodies coming in to cover pre-orders and he sees that my order was placed early on. He would not go into any more detail than that.

 

[kowalski]

3-14-12 1:42pm EST , positive , should ship this week, will update if it does

 

[vinfung88]

another 3/14/12 i forgot when I placed the order , but it was around 4 hours after preorders started. I received positiver response saying that I will get it in the shipment probably on Friday (tomorrow) and will get it sometime next week. Heard it from 2 reps.

 

[Erik S. Klein]

Phone order placed on 3/14 just after noon PST. Email confirmation time stamped 3:31 EST.

Negative confirmation from a B&H Rep: "Item is backordered. We don't have any additional info..."

Item is listed as "backordered" on the order tracking page at the B&H website.

 

[bughunter]

3/16 2:18 PM - rep. had no info for me other than to say they expect their FIRST shipment to arrive today or tomorrow.

 

[devman]

Thanks for starting this thread - I was juggling some funds around and couldn't pre-order until March 21st. So I'm not expecting to be in the first shipment or two but am desperately hoping to get it by the end of July as I have a couple events in August to cover.

 

[Loswr]

March 14th, 6 PM Eastern. Was told my order should ship end of this week or early next week.

 

[mmoon]

on 06/13/12

I am farther than all.

 

[Erik S. Klein]

I tried but I couldn't leave well enough alone. Curiosity got the better of me and patience lost out.

Instead of calling I tried chat this time. The first response was the canned (literally cut-and-paste) "we don't have an estimate... thank you for your patience..."

I pressed a little indicating that I knew orders placed just before mine had shipped.

From there:

Him: Okay I'm looking further into this for you.
Erik: Thank you, sir.
Him: Great News!!
Him: I see we have a shipment on its way from the manufacturer, and you are on it.
Him: We should be filling your order within the next week or so.

I read that as, basically, I'm in the second wave. Not too bad for being on the left coast and being a bit slow on the trigger...

 

[vinfung88]

March 14th, 6 PM Eastern. Was told my order should ship end of this week or early next week.

yup i was told the same thing as well. hopefully they arent lying!!

 

[coltsfreak18]

March 14th, 6 PM Eastern. Was told my order should ship end of this week or early next week.

I'm in the same boat--albeit ordered a little before, but you wouldn't tell it by the order number.

Order number 1019890xxx. They said probably tomorrow for shipping, but maybe next week. I think it simply depends on how many they fulfill before they close for Shabbat.

For what it's worth, it seems like mine and neuro's number just missed the very first shipment. One of the guys (the guy who made is order at two thirty) had an order number of 1019886xxx.

 

[devank]

3/14 11:00 AM PST

Shipped yesterday

 

[Erik S. Klein]

3/14 11:00 AM PST

Shipped yesterday

What a difference an hour makes...

 

[DrDeano]

Updated status at top of the thread.

Thank you for the information guys, this is GREAT!!

Reminder: Please help out your fellow B&H 1DX customers and post if you have not. If nothing else, this thread will help keep our sanity while we wait for our babies to arrive.

 

[vinfung88]

March 14th, 6 PM Eastern. Was told my order should ship end of this week or early next week.

I'm in the same boat--albeit ordered a little before, but you wouldn't tell it by the order number.

Order number 1019890xxx. They said probably tomorrow for shipping, but maybe next week. I think it simply depends on how many they fulfill before they close for Shabbat.

For what it's worth, it seems like mine and neuro's number just missed the very first shipment. One of the guys (the guy who made is order at two thirty) had an order number of 1019886xxx.

darn it, i wonder how to guage phone orders...=((

 

[DrDeano]

darn it, i wonder how to guage phone orders...=((

I am no expert on B&H ordering system, but I would imagine it should be the same as ordering online. When you call and place an order, your order goes into their order queue. Did you receive an email confirmation? If you did, use the timestamp of the order confirmation. If you did not, I would just try to remember when you called and use this thread as a guide.