B&H 1DX Order Fulfillment Tracking

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#21
DrDeano said:
vinfung88 said:
darn it, i wonder how to guage phone orders...=((
Click to expand...

I am no expert on B&H ordering system, but I would imagine it should be the same as ordering online. When you call and place an order, your order goes into their order queue. Did you receive an email confirmation? If you did, use the timestamp of the order confirmation. If you did not, I would just try to remember when you called and use this thread as a guide.
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thanks for the advice, i dont see an email for that cuz it was placed over the phone, the confirmation came one day later, but on the BH page it says it was ordered on the 14th of March. I believed I ordered 3-4 hours after preorders started in BH. they told me twice that I should get it in the shipment on friday though, so hopefully they arent lying.
 
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#22
DrDeano said:
vinfung88 said:
darn it, i wonder how to guage phone orders...=((
Click to expand...

I am no expert on B&H ordering system, but I would imagine it should be the same as ordering online. When you call and place an order, your order goes into their order queue. Did you receive an email confirmation? If you did, use the timestamp of the order confirmation. If you did not, I would just try to remember when you called and use this thread as a guide.
Click to expand...

The numbering scheme for phone orders seems different - one digit, and no obvious relationship between the two numbering schemes.
 
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#23
I have placed phone orders on occasion with B&H when I have a few questions about the product. When I place the order, I immediately get an order confirmation via email (probably because they have it in their system) exactly like I do when I place the order online.

I think the numbers are different so they can track where the order was placed in the system.. Internet, phone, in-person etc.

I can't imagine that phone ordering somehow slows or speeds up how fast the order gets put into fulfillment after the credit card has been verified.
 
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#24
I ordered online 3/14 2:34PM PST, order # xxxx8899xx

Looks like I just missed the cutoff for the first shipment.

B&H said they expect a second shipment on Friday, however they might not have time to get any out until Monday. So there shouldn't be a long wait for the rest of us who ordered the day of!
 
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#25
I ordered online 3/16 at 6:23pm EST, order #1019913xxx

I can almost guarantee I'm not going to be in the first few shipments, but I do hope I'm not going to have to wait another two months to get this camera. I've been waiting too long dagnabbit!
 
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#26
I really think the way this is going is that the pre-orders are stacked up and loaded on the 14-16 of March. After that it was probably much more casual and dispersed ordering. The pros and people with the money that really wanted it, ordered it, and after that maybe people deciding here and there ordered. Does anybody remember how long it took them to get their 1Ds III or 1D Mark IV? What if you waited a month after it was available, how many months did it take to actually get it?
 
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#29
3/14 3:50pm et

From online chat yesterday:

"We are expecting the shipment by end of this week, your order will be filled with this shipment.

I am not sure when the order will ship out since it still take time for our receiving department to process the shipment"

Update: delivered to California 10:28 PT 7/10 ;D
 
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#32
just gonna throw this out there...

based on historical experience (1D3, 1D4.. do those release period experiences apply?) approx when can we expect the 1DX to become generally available?

i understand pre-orders must be fulfilled - but i only just late last month came up with the funds for this

anyway, i know that nobody "knows" -- just asking the general question..
 
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#33
After spending some time scanning through several topics I could find only 2 people claiming to have shipping information from B&H. Both of those posts mentioned have a order time later than many other posters, including mine.

So the question is, did B&H really receive and ship the cameras they claimed they would, and do they really honor preorders in the order received? Or is there posters that provide false information (like some of my coworkers suggested me to do) just to mess with peoples expectations?

Regardless, at this point I am growing slightly disappointed considering the fact that I could have had a 1D X on 07/03 from a small dealer if I would not have pleged loyalty to B&H, whom I did most of my business with, except for my 1DS Mark III which I got from a small dealer months before it was widely available on B&H.
 
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#36
Spoke to a rep today and he was really not in the mood to help or he really doesn't have a clue when the next batch will be coming. This said I must just add that I find it EXTREMELY difficult to believe that they have no clue when the next batch will arrive. The rep insisted that Canon decides when they get a batch and they have no idea when the next batch will come.

So Canon is sending out boxes of very expensive cameras to suppliers and the suppliers don't know if they should expect some or not?? So if you stand outside the suppliers store and sign for the delivery of a box full of cameras as if you owned the store, the supplier will never know because they weren't expecting a shipment???
 
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#37
hhelmbold said:
So Canon is sending out boxes of very expensive cameras to suppliers and the suppliers don't know if they should expect some or not?? So if you stand outside the suppliers store and sign for the delivery of a box full of cameras as if you owned the store, the supplier will never know because they weren't expecting a shipment???
Click to expand...

Don't worry, Mr. UPS Freight driver, sir. We're just transferring this pallet of cameras to another warehouse for distribution. That's it...just put it right in my unmarked truck...
 
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#38
Online order on 3/14 12:50 EST 1019886xxx

Received email with shipping info on 7/4, with a tracking number, but it wasn't until yesterday 7/5, when the label was processed at UPS with a scheduled 7/6 delivery ( I paid for next day air)
This AM when I checked on status - UPS tracking was updated for scheduled delivery 7/9, and still no scan other than the original, it has not been picked up by UPS yet, ugh....
 
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#39
I just had a chat with someone at B&H and he said they are still waiting for the shipment that was supposed to show up on Tuesday.

I also called a local dealer and they said they are out right now but told me to check in first of next week...
 
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#40
kowalski said:
I just had a chat with someone at B&H and he said they are still waiting for the shipment that was supposed to show up on Tuesday.
Click to expand...

So they charged my CC and purchased a Ups shipping label, with tracking # before receiving stock????
I hope not, I'm really hoping they just received SO MANY that they couldn't process them all on the holiday with a smaller workforce and are just a day behind managing their inventory. Or more likely, they are too busy live chatting with disappointed loyalists ;)
 
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