Maximilian said:
scottkinfw said:
This company disrespects customers, especially Graham. They shouldn't be allowed to advertise on this site.
Graham, go ahead and accuse me of being a troll, one of your fav insults.
And no Graham, I won't go away. I am just one of many who you have mistreated.
sek
Just to counter this - probably real - experience and opinion.
I was in contact with stuff and Graham several times and always treated friendly and with respect.
I am also pleased with the filters I bought from them (CPL, ND) so far.
So Scott, YMMV, but it is not the only experience with Breakthrough Photography.
Bought several times from them, very happy. Had one small order mishap, was quickly resolved, and threw in an extra lens cap free of charge. Excellent customer service. I don't know what the problem is with a 300 day money back guarantee, particularly on filters!
Scott: Could it be, that if the customer is rude, that the people at company are not excited of dealing with you? In German we say "as one shouts in the forest, that's the way it rings back" (wie man in den Wald hineinruft, so schallt es heraus).
Was looking for glass ND grads, which thus far nobody produces. Have two sets of Lees, and they have pretty bad color casts. Re price, nobody is forced to buy anything. Enjoy your freedom of choice.