Canon EOS-1D X Mark II Availability in 2016 [CR2]

[pj1974]

.....

Meanwhile I just broke my 11-24, it fell off the tripod attached to a camera and broke it in half, 100% my fault, Canon fixed it in four days and didn't charge me a cent.

Wow... now THAT's service! I assume that was under CPS? PBD, I can only imagine how you felt when your beloved 11-24mm fell apart after falling… heart skipping stuff!!

I have had a few smaller issues with Canon here in Australia and I have been happy with their service. The 7D has a known issue where occasionally a little ‘switch’ in the hotshoe gets stuck down, preventing the pop up flash from popping up. I had this repaired twice (each within a 1 year warrantee period) – and turnaround was a few weeks for the first time, and about a week for the 2nd time.
For each incident, I was not billed. This is understandable, as it was not my fault. I am satisfied with the service I have been provided. And I must also acknowledge my local camera dealer (Diamonds, in Adelaide) – who are great retailers.

Regards

Paul

 

[expatinasia]

Meanwhile I just broke my 11-24, it fell off the tripod attached to a camera and broke it in half, 100% my fault, Canon fixed it in four days and didn't charge me a cent.

Very impressive that a lens like that can be broken in half and put back together again. For free, too.

I normally sing praises on CPS, but recently I have been extremely disappointed. I don't want to go into the issue, but will say that I was quite surprised to learn the things I did and at their reluctance to do anything about it.

 

[privatebydesign]

.....

Meanwhile I just broke my 11-24, it fell off the tripod attached to a camera and broke it in half, 100% my fault, Canon fixed it in four days and didn't charge me a cent.

Wow... now THAT's service! I assume that was under CPS? PBD, I can only imagine how you felt when your beloved 11-24mm fell apart after falling… heart skipping stuff!!

I have had a few smaller issues with Canon here in Australia and I have been happy with their service. The 7D has a known issue where occasionally a little ‘switch’ in the hotshoe gets stuck down, preventing the pop up flash from popping up. I had this repaired twice (each within a 1 year warrantee period) – and turnaround was a few weeks for the first time, and about a week for the 2nd time.
For each incident, I was not billed. This is understandable, as it was not my fault. I am satisfied with the service I have been provided. And I must also acknowledge my local camera dealer (Diamonds, in Adelaide) – who are great retailers.

Regards

Paul

Hi Paul, no not CPS just regular service. The four days was the time they actually took in the workshop to fix it and doesn't include postage, though hey did pay for posting it back to me.

I wasn't too worried when I did it, I have done something similar before and knew it was dramatic looking but a relatively simple fix, they have a designed plastic stress failure section in there to protect the glass, in my experience it works as designed!

 

[privatebydesign]

You're comparing apples with oranges...

...
I know a working pro who's 2 month old D810 broke while he was on assignment is Iceland, he was screwed and bought another one locally. When he came back to the USA Nikon USA wouldn't repair his new D810 when it broke (six months later) until he provided copies of the original receipt along with his airline ticket and a copy of the page in his passport with a date stamp showing he was actually physically in Iceland at the time the camera was bought.

Nikon's problem: how to determine that the D810 isn't a grey-market import that isn't entitled to warranty repair in the USA.

Meanwhile I just broke my 11-24, it fell off the tripod attached to a camera and broke it in half, 100% my fault, Canon fixed it in four days and didn't charge me a cent.

How the **** does a lens fall off a tripod and break in half?!?!

Isn't this supposed to be a "L" quality lens with high standards of manufacturing, etc?

The Nikon comment was just a personal anecdote that highlights the difference in Corporate responsibility between Nikon USA and Canon USA. If Nikon made the camera and it is defective, they should fix it, wherever you happen to be, generally Canon will and it is a testament that they do actually stand by their products. Don't forget Nikon USA, who refuse to service Nikon cameras, are a wholly controlled subsidiary of that same Nikon JPN that mad it in the first place. But I only mentioned it because of the previous Nikon has great service comment.

How does a lens fall off a tripod? Easy, just read the thread I started on the incident. Why did it break in two? Because it is designed to in an effort to protect the glass, the design is a good one and in my experience works as intended. I have broken L lenses several times, after all they are just plastic and metal and glass.

 

[Eldar]

...
The Nikon comment was just a personal anecdote that highlights the difference in Corporate responsibility between Nikon USA and Canon USA.

Let me refer you to Canon's statement on grey market goods:
https://www.usa.canon.com/cusa/consumer/standard_display/gray_market

If you bought a Canon DSLR while you were on holidays in China, came back to the USA and had a problem with it, would you expect Canon to service automatically (it won't have a US serial number) or is Canon more than likely going to ask for proof that you bought it on holiday and didn't buy through a grey market distributor? (Regardless of status relative to defectiveness.) Canon reserves the right to not honor warranty for items that are imported through the grey market, just as Nikon does. In this, both companies are the same.

I have Canon gear bought in USA, Norway, Sweden, Germany, England and Japan. They are all registered on CPS and those I have had to service have been serviced without any question of country or way of purchase.

 

[jeffa4444]

...
The Nikon comment was just a personal anecdote that highlights the difference in Corporate responsibility between Nikon USA and Canon USA.

Let me refer you to Canon's statement on grey market goods:
https://www.usa.canon.com/cusa/consumer/standard_display/gray_market

If you bought a Canon DSLR while you were on holidays in China, came back to the USA and had a problem with it, would you expect Canon to service automatically (it won't have a US serial number) or is Canon more than likely going to ask for proof that you bought it on holiday and didn't buy through a grey market distributor? (Regardless of status relative to defectiveness.) Canon reserves the right to not honor warranty for items that are imported through the grey market, just as Nikon does. In this, both companies are the same.

Grey importing is partially as a result of pricing geared to what manufacturers think the public will pay in each market. Regardless of grey importing Ive found Apple will repair their products if presented at one of their stores taking the view better a happy customer that will buy their products again after all the majority dont buy grey imports.
The UK has some of the highest prices in the World its no wonder EbayUK grey imports are rife of Canon and other Japanese companies products and its not simply down to VAT because VAT rates are higher in some EU countries where Euro play the same as sterling i.e. Euro 2,200 / £ 2,200. Canon warrenty in the UK is European wide to comply with EU laws of a single market. Judging by the number of cash-backs Canon and other companies offer they know incentives are a MUST if they are to sell in volume yet these schemes have a price to run better to competitive price in the first place otherwise consumers "expect" regular incentives and wait until they arrive.

 

[unfocused]

Personally, I find the thought of a 1Dx II in first quarter 2016 and a 5D IV around Photokina just fine.

As digital technology matures, we should expect the refresh cycles to grow and frankly I'd rather see more time between models and bigger changes. If the 5DIV vs. 5DIII is anything like the 7DII vs. 7DI, it will be well worth the wait.

For me, a late summer, early fall 2016 release of the 5DIV would mean I'll be considering the upgrade sometime in 2017 when the prices have stabilized. In the meantime, there are always lenses to consider.

 

[Memdroid]

...
The Nikon comment was just a personal anecdote that highlights the difference in Corporate responsibility between Nikon USA and Canon USA.

Let me refer you to Canon's statement on grey market goods:
https://www.usa.canon.com/cusa/consumer/standard_display/gray_market

If you bought a Canon DSLR while you were on holidays in China, came back to the USA and had a problem with it, would you expect Canon to service automatically (it won't have a US serial number) or is Canon more than likely going to ask for proof that you bought it on holiday and didn't buy through a grey market distributor? (Regardless of status relative to defectiveness.) Canon reserves the right to not honor warranty for items that are imported through the grey market, just as Nikon does. In this, both companies are the same.

Grey imports are generally not that big of a deal. People like to instill fear about those products but it just as serviceable as any other product. If you bought a Canon product you are a Canon customer and as CPS member Canon will honor the warranty no matter what. In fact almost every time they don't even ask for proof. At least in EU they don't.

 

[scyrene]

However, they are starting to close the gap (D810, and next year their D810s and D5 giant) and it makes me worried that Canon may not exceed the specs for the next 4 years.

Just wondering, how can you be confident the unannounced Nikons will be so good, and the unannounced Canons so bad?

 

[Loswr]

Canon reserves the right to not honor warranty for items that are imported through the grey market, just as Nikon does. In this, both companies are the same.

The State of Washington reserves the right to imprision you for not less than 24 hours and fine you not less than $250 if you are found in possession of drugs...or if you knowingly walk around in public with a cold. As is the case for Canon and Nikon, those rights are not equivalently exercised.

 

[pedro]

Just a question on camera development.
Which compoment will be developped first and lasts longest: sensor? so will this be the other possible cause, to get that one of the core units right along with Digics and all that? Thank you for any advice. Regards, pedro

 

[kevl]

The reason why Photokina is arguably "too late" for a 5DIV announcement is that the 5DIII has never been on top. It was nearly a generation behind in technology compared to the D800. The D810 has only widened the gap. If the current rumoured specs of the 5DIV are even remotely true it will be a generation behind the D810 so it will be WAY behind whatever Nikon has put out.

There comes a point when the cost of switching is out weighed by the benefits of switching. Someone above said that if the difference between the 5DIII and the IV is similar to the difference between the 7D and the 7DII that it will be well worth the wait. No not really. The 7DII would have been a great replacement 2 years ago, it is lack lustre and comes off as a bandaid right now. The same was true of the 70D from the 60D, though I think the 70D was a more worthy successor.

For me it isn't looking like the Sony will be a viable replacement, but switching to Nikon is becoming a real possibility. Since my 5DIII is good and I want to keep it I may just pick up a Nikon & 70-200 and just make anything new I buy be for the Nikon.

It would be so much easier for Canon to stop protecting their top products by crippling their mid range products that it will be for them to sell me a $4K camera which is 2 generations behind Nikon.

So frustrating. When we were waiting for the 5DIII I was insanely eager. I bought my 5DIII three weeks after release. There was a light leak issue that I wanted to wait to be fixed. I knew I would buy the Camera before it was announced. Amazing how things can change so quickly.

 

[sirnose66]

I've been waiting to make the jump from a 60D to full frame and have been upgrading my lenses over the last couple of years. Been waiting for a 5DIV as this felt like a once in a decade upgrade for me and I didn't want to spend all my money on 4 yr. old tech (5DIII). I know it's all rumours but this post has just encouraged me to start looking at the price of a used 5DIII with a view to upgrading to a 5DIV(always assuming the spec. is actually something I want) maybe early in 2017 when the price has stabilised. Does that sound like a good plan to anyone - I'm assuming the 5DIII will hold a decent amount of its value even after the successor has come out?

 

[Loswr]

The reason why Photokina is arguably "too late" for a 5DIV announcement is that the 5DIII has never been on top. It was nearly a generation behind in technology compared to the D800. The D810 has only widened the gap. If the current rumoured specs of the 5DIV are even remotely true it will be a generation behind the D810 so it will be WAY behind whatever Nikon has put out.

When you jot down ideas, do you use a scratchpad that's 2 cm wide? Your definition of 'on top' is quite narrowly restricted to mainly low ISO DR from the Sony sensors.

 

[rbielefeld]

The reason why Photokina is arguably "too late" for a 5DIV announcement is that the 5DIII has never been on top. It was nearly a generation behind in technology compared to the D800. The D810 has only widened the gap. If the current rumoured specs of the 5DIV are even remotely true it will be a generation behind the D810 so it will be WAY behind whatever Nikon has put out.

There comes a point when the cost of switching is out weighed by the benefits of switching. Someone above said that if the difference between the 5DIII and the IV is similar to the difference between the 7D and the 7DII that it will be well worth the wait. No not really. The 7DII would have been a great replacement 2 years ago, it is lack lustre and comes off as a bandaid right now. The same was true of the 70D from the 60D, though I think the 70D was a more worthy successor.

For me it isn't looking like the Sony will be a viable replacement, but switching to Nikon is becoming a real possibility. Since my 5DIII is good and I want to keep it I may just pick up a Nikon & 70-200 and just make anything new I buy be for the Nikon.

It would be so much easier for Canon to stop protecting their top products by crippling their mid range products that it will be for them to sell me a $4K camera which is 2 generations behind Nikon.

So frustrating. When we were waiting for the 5DIII I was insanely eager. I bought my 5DIII three weeks after release. There was a light leak issue that I wanted to wait to be fixed. I knew I would buy the Camera before it was announced. Amazing how things can change so quickly.

With all the doom and gloom about how far Canon is behind and will fall further behind as the next iteration of bodies comes out from the various companies, it is probably best if you just go for it and switch full on to Nikon right now.

However, for the price point is there a camera that can do what the 7DII can do available from any other manufacturer? Does any other manufacture have a body that can do what the current 1Dx can do? I shoot both bodies and I have shot many of the Nikon bodies. For fast action photography the Canon bodies are tops in my opinion. I am hopeful the new 1Dx II will be the new best action body.

 

[bdunbar79]

The reason why Photokina is arguably "too late" for a 5DIV announcement is that the 5DIII has never been on top. It was nearly a generation behind in technology compared to the D800. The D810 has only widened the gap. If the current rumoured specs of the 5DIV are even remotely true it will be a generation behind the D810 so it will be WAY behind whatever Nikon has put out.

When you jot down ideas, do you use a scratchpad that's 2 cm wide? Your definition of 'on top' is quite narrowly restricted to mainly low ISO DR from the Sony sensors.

Who cares? That's all that matters. Never mind the fact that it trounced the D8xx in sales. That means nothing in the business world.

 

[Dphotos]

I have been a Canon user for over 20 years and I have always stuck with Canon. I shoot with two 5D Mark lll bodies and I have all Canon glass. The problem is that Canon is doing everything they can to deplete their market share. Yes Sony has taken a big bite out of the Canon 5D Mark lll market. I shoot a lot of TV set photography and 1/2 the guys in my line of work have sold their Canon and Nikon gear in favor of both the Sony and the Fuji cameras. In low light the Nikon D810 is a much better camera than my Canon. Canon still has a mind set that they are the best cameras around but they are not. The new Sony is a wonderful camera and the Nikon's beats Canon in low light high ISO. Canon needs to come out with a whole new line of professional still cameras this spring with a great number of improvements not just little improvements. All their cameras will have to shoot 4K. They need cameras that will hit a homerun this time. They also have to stay in the price range of both Sony and Nikon.

 

[scyrene]

The reason why Photokina is arguably "too late" for a 5DIV announcement is that the 5DIII has never been on top. It was nearly a generation behind in technology compared to the D800. The D810 has only widened the gap. If the current rumoured specs of the 5DIV are even remotely true it will be a generation behind the D810 so it will be WAY behind whatever Nikon has put out.

There comes a point when the cost of switching is out weighed by the benefits of switching. Someone above said that if the difference between the 5DIII and the IV is similar to the difference between the 7D and the 7DII that it will be well worth the wait. No not really. The 7DII would have been a great replacement 2 years ago, it is lack lustre and comes off as a bandaid right now. The same was true of the 70D from the 60D, though I think the 70D was a more worthy successor.

For me it isn't looking like the Sony will be a viable replacement, but switching to Nikon is becoming a real possibility. Since my 5DIII is good and I want to keep it I may just pick up a Nikon & 70-200 and just make anything new I buy be for the Nikon.

It would be so much easier for Canon to stop protecting their top products by crippling their mid range products that it will be for them to sell me a $4K camera which is 2 generations behind Nikon.

So frustrating. When we were waiting for the 5DIII I was insanely eager. I bought my 5DIII three weeks after release. There was a light leak issue that I wanted to wait to be fixed. I knew I would buy the Camera before it was announced. Amazing how things can change so quickly.

:

 

[PureClassA]

Folks frustrated should take their ball and go home then. The sales figures of Canon vs. everyone else say they are in the very small minority and only largely exist in forums like this one. The 5DII was a sales monster. The 5DIII was/is a sales monster. The 5DIV will be, get ready..., another sales monster. The number of Canon rigs on pro-sports sidelines? Still something obscene like 5 to 1 vs Nikon. Award winning photography? Still mostly being shot by Canon bodies and glass. Yes, Canon bodies are behind Sonikon in LOW ISO DR (they are AHEAD in upper ISO ranges), but that doesn't equate to "2 generations behind" or whatever other hyperbole you choose to toss out. This year I've bought a 5D III and a 5DSR. I'm quite happy with both as are the overwhelming majority of pro photographers. If you like Nikon better. Go buy it. God Bless. But that doesn't mean Canon sucks or is woefully behind.

 

[Jack Douglas]

Any thoughts on whether a 1DX II will have an RT flash trigger internal?

Jack