Canon EOS 5D Mark IV to Start Shipping Tomorrow

dwklink said:
I was on the phone with B&H today to ask them about their return policy on my 5DmkIV preorder and the associate informed me that there was a delay and that shipments would not be going out until 9/12.

So I'm not sure how accurate this post is...


And what did they say there return policy is on 5DmkIV?

I would assume it's the same as with any camera purchase there.

I'm so on the fence about checking it out... or cancelling my order. Many of the pre-release samples (from various sources) seem a little soft and underwhelming.
 
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I talked to B&H today and they said they haven't even received them yet and they aren't planning on getting them until the 12th, which means they probably won't be going out until the 13th or 14th, which is unfortunate since it was suppose to ship out the 8th.
 
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I have a feeling that there will not be a shortage of 5D4 like there was for the 5D3 at the beginning of sales. I know that this is the first time I am not upgrading. I have 5D3, and 5Dsr, along with a 7D2. There is not enough new tech on the 5D4 to lure me to it. I find that my sentiments are usually the same as thousands of others.
 
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1DX2Uncut said:
dwklink said:
I was on the phone with B&H today to ask them about their return policy on my 5DmkIV preorder and the associate informed me that there was a delay and that shipments would not be going out until 9/12.

So I'm not sure how accurate this post is...


And what did they say there return policy is on 5DmkIV?

I would assume it's the same as with any camera purchase there.

I'm so on the fence about checking it out... or cancelling my order. Many of the pre-release samples (from various sources) seem a little soft and underwhelming.

Yup. 30 days to return with original packaging and new condition. I'm upgrading from a 7D so I want to make sure it's worth the money before committing. I'm assuming the full-frame, AF speed, etc. will be a dramatic improvement for me. Definitely would be waiting if I already owned a full frame body though.
 
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WeekendWarrior said:
I talked to B&H today and they said they haven't even received them yet and they aren't planning on getting them until the 12th, which means they probably won't be going out until the 13th or 14th, which is unfortunate since it was suppose to ship out the 8th.

I hope this is true. Because maybe Northrup and others will have more real world reviews (before B&H ships). I want to see more images. Stop the whining about lack of features or the new features (DP RAW) not living up to expectations. Just show me the money...shots!! If there are any.

Because so far, I haven't seen any images that can beat what my 1DX MKII delivers. Everything looks a bit soft... and I guess I want others to do the work for me. :-\
 
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I ordered mine (body only) on the 30th from Canon. I called today and the CSR said it's shipping on the 8th. I asked if mine is backordered, or not expected to ship on time, and she said no. I'll find out tomorrow I guess. :D
 
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tpatana said:
1DX2Uncut said:
Just show me the money...shots!! If there are any.

You can google for money shots. There's plenty of them out there.


How about somebody posting some links to shot they think look stunning? Because I can find any yet.

All the images on DP Review are ok or mediocre. I would like to see something mind blowing.

Links please!

By the way, B&H (on the phone) said today, as far as they know - tomorrow the 8th will still be the ship date.
 
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Here is a conversation with a B&H Rep for 11:45 EST on September 7th. Enjoy.



Question : There is many posts on sites saying BH hasnt received the new 5d's and wont ship until next week, there are others saying it is shipping today. Can you please update me on the status of this item? Thank you.

Cole W : Hello oooo, my name is Cole W and I'm looking forward to helping you today!
Me : Thanks. I am sure you are getting the same question a lot today
Cole W : I am checking into this for you.
Me : thanks
Cole W : Thank you for your patience. We are receiving limited quantities and shipping the item as we receive it based on the orders.
Cole W : The warehouse will ship the quantities available but not all orders are expected to be in stock.
Me : Right, I understand that. So are you shipping some of those limited quantities today?
Me : http://www.canonrumors.com/canon-eos-5d-mark-iv-to-start-shipping-tomorrow/
Cole W : I will check to see what notes I have on today.
Me : Thank you
Cole W : I do not see specifics from the warehouse except that we are shipping as it is available but did not specify the date.
Cole W : I apologize for any inconvenience this may have caused.
Cole W : The first shipping date is listed as tomorrow but the quantity and shipping information is provided per order.
Me : great, so how is my order looking?
Me : 10000000000
Cole W : I will check the details to see if yours is listed as shipping tomorrow.
Me : Thank you
Cole W : Unfortunately it does not look like this order is listed as shipping tomorrow.
Me : Ok. Im a bit confused. I ordered it on the 25th. Hours after posting. When will it ship?
Cole W : It will depend on the quantity received from the manufacturer.
Cole W : We are shipping it based on the orders received and as the manufacturer is listing it as initially having limited quantities, not all preorders will be able to ship tomorrow.
Me : This has been the most unhelpful conversation I think I have had
Cole W : I am sorry about that.
Cole W : Is there anything else I can help you with today?
Me : I just wish I ordered from someone else now. Thanks for no information. You don't know when you will ship them, if you have them and you have no information on my order which was placed in the first few hours.
Me : Ill make sure this is the information people know on the sites so they don't order form you
Me : That is everyones concern
Me : Thanks
Cole W : I understand. I am sorry about the frustration with this item.
Me : Ill check back tomorrow
Cole W : Thank you for choosing B&H. Have a nice day.
 
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Xero said:
Here is a conversation with a B&H Rep for 11:45 EST on September 7th. Enjoy.

Question : There is many posts on sites saying BH hasnt received the new 5d's and wont ship until next week, there are others saying it is shipping today. Can you please update me on the status of this item? Thank you.

Interesting. I ordered from Adorama probably 15 minutes after an announcement. So far no word on shipping though it should go overnight once they do ship. With B&H there is the issue with Saturday off, so wonder if that may delay further your order. Adorama or Amazon have the separation of church and business ;-) , but Amazon wanted tax in my state. Adorama did not.
 
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No shipping as per Amazon this AM but the day isn't over yet. I called about the $200 credit when buying a 5DMK4 and they told me it was only for orders after 1 September, advised me to cancel my pre-order and re-order which I did. Probably at the end of the list now for a camera, ho-hum....
 
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I can't speak definitively for B&H, but in many cases Live Chat operators are contractors and the information they have is limited, especially when it comes to "complex" issues like preorders. They might be able to tell you what shows "in stock" on existing products, etc., but typically aren't at the store and may not have additional information that isn't available through their computer system.

I also called B&H on the phone this morning and spoke to a CSR who was confident that they had received a large shipment of the cameras yesterday and that based on my order time (I happened to be home and awake in the East when the preorder went live) expressed confidence mine would ship tomorrow. He put me on hold to speak to one of their buyers to make sure he had his information right and came back and said that he wasn't able to make a promise to me that I'd make the first round of orders, but it looked very good.

I bet we'll both get ours on Friday.


Xero said:
Here is a conversation with a B&H Rep for 11:45 EST on September 7th. Enjoy.



Question : There is many posts on sites saying BH hasnt received the new 5d's and wont ship until next week, there are others saying it is shipping today. Can you please update me on the status of this item? Thank you.

Cole W : Hello oooo, my name is Cole W and I'm looking forward to helping you today!
Me : Thanks. I am sure you are getting the same question a lot today
Cole W : I am checking into this for you.
Me : thanks
Cole W : Thank you for your patience. We are receiving limited quantities and shipping the item as we receive it based on the orders.
Cole W : The warehouse will ship the quantities available but not all orders are expected to be in stock.
Me : Right, I understand that. So are you shipping some of those limited quantities today?
Me : http://www.canonrumors.com/canon-eos-5d-mark-iv-to-start-shipping-tomorrow/
Cole W : I will check to see what notes I have on today.
Me : Thank you
Cole W : I do not see specifics from the warehouse except that we are shipping as it is available but did not specify the date.
Cole W : I apologize for any inconvenience this may have caused.
Cole W : The first shipping date is listed as tomorrow but the quantity and shipping information is provided per order.
Me : great, so how is my order looking?
Me : 10000000000
Cole W : I will check the details to see if yours is listed as shipping tomorrow.
Me : Thank you
Cole W : Unfortunately it does not look like this order is listed as shipping tomorrow.
Me : Ok. Im a bit confused. I ordered it on the 25th. Hours after posting. When will it ship?
Cole W : It will depend on the quantity received from the manufacturer.
Cole W : We are shipping it based on the orders received and as the manufacturer is listing it as initially having limited quantities, not all preorders will be able to ship tomorrow.
Me : This has been the most unhelpful conversation I think I have had
Cole W : I am sorry about that.
Cole W : Is there anything else I can help you with today?
Me : I just wish I ordered from someone else now. Thanks for no information. You don't know when you will ship them, if you have them and you have no information on my order which was placed in the first few hours.
Me : Ill make sure this is the information people know on the sites so they don't order form you
Me : That is everyones concern
Me : Thanks
Cole W : I understand. I am sorry about the frustration with this item.
Me : Ill check back tomorrow
Cole W : Thank you for choosing B&H. Have a nice day.
 
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Labdoc said:
No shipping as per Amazon this AM but the day isn't over yet. I called about the $200 credit when buying a 5DMK4 and they told me it was only for orders after 1 September, advised me to cancel my pre-order and re-order which I did. Probably at the end of the list now for a camera, ho-hum....

That doesn't make since it's a pre order they have to give you any benefits listed I did mine the first day it was announced I called to make sure and the rep told me I would get the $200 credit after 30 days of receiving the Mark IV.

If you don't like the first response call a second time and ALWAYS ask for e-mail regarding the conversion amazon will honor anything a rep emails.
 
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I ordered immediately after announcement from Amazon. Woke up at 6:30am ET and thought I'd check B&H where I realized that I could save $250 in tax so I cancelled Amazon and ordered through B&H.

Keeping my fingers crossed that that decision didn't cost me a spot in the initial shipments. The more I'm hearing the more I'm worried that it might have. Either way it's worth saving that much money - even if I have to wait another few weeks.

I'm also ordering a 24-70 2.8 II but I'm waiting for the last minute to pull the trigger on that so I can maximize my 30 day return window to make sure that I'm in love with my new investment before being fully committed. If I order the lens now and the body doesn't arrive for a month then I'm "stuck" with the lens.

First world problems...
 
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JUST CHATTED WITH B&H at 12:30 pm EST NYC TIME
heres my chat transcript
Dave R: Hello Anthony, my name is Dave R and I'm looking forward to helping you today!
Me: hi dave id like too know when my order will ship
Dave R: Please allow me a moment while I look into this for you.
Dave R: I have looked into this for you and currently your order is estimated to arrive at our warehouse by 9/12. As soon as we receive it in stock we will ship your order to you, and e-mail you with the tracking information. I apologize for this delay and any inconvenience it may have caused you.
Me: wow is this the 1st or 2nd shipment?
Dave R: 1st
Me: also yess big inconvenience i have too arrange for someone too be home since its not being shipped thurs
Me: so all your 1st shipments of 5D4 body only come 9/12?
Dave R: correct
Dave R: I'm very sorry, but are we still connected?
Me: yes
Me: ok so all ya 5d4 shipment preorders come 9/12 mine being 1 and shipped the same day
Me: ?
Dave R: yes
Dave R: You will be on the first batch
Me: ok thks is the shipping option i have the fastest u have and is it ups or fedex
Dave R: Its 1 day delivery. Most probably UPS, but it can be any carrier.
Me: ok no overnight option?
Dave R: This is the fastest
Me: ok thanks very much u guy sneed too update ya shipping date then too 9/12 on your sites
Dave R: Yes
Dave R: Is there anything else I can help you with today?
Me: not at this time SO 9/12 is the shipment? thks very much

Email: Email Chat Transcript
 
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You will LOVE that 24-70 2.8 II. I've been using it with my 6D for the past 6 months and barely use any of my other lenses. Fully understand waiting for the camera to arrive first if you don't have another Canon full frame body or you're thinking of switching systems if the mark iv doesn't work for you, but you cannot go wrong on that lens.

On another note, if you want to save some money on it, you might want to keep an eye on the refurb sales that Canon runs from time to time directly on their site. Can save a few hundred dollars and get the same warranty.

dwklink said:
I ordered immediately after announcement from Amazon. Woke up at 6:30am ET and thought I'd check B&H where I realized that I could save $250 in tax so I cancelled Amazon and ordered through B&H.

Keeping my fingers crossed that that decision didn't cost me a spot in the initial shipments. The more I'm hearing the more I'm worried that it might have. Either way it's worth saving that much money - even if I have to wait another few weeks.

I'm also ordering a 24-70 2.8 II but I'm waiting for the last minute to pull the trigger on that so I can maximize my 30 day return window to make sure that I'm in love with my new investment before being fully committed. If I order the lens now and the body doesn't arrive for a month then I'm "stuck" with the lens.

First world problems...
 
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Thanks!

I currently have a 7D and use the 17-55 2.8 IS all the time. I was finally looking to bump up to FF and wanted a lens that could provide me with a similar experience. Seems the 24-70 2.8 II was the closest I could find (unfortunately without the IS).

Between the body, lens and other accessories it's a 5500 investment - so I just want to make sure it's worth it for me to upgrade. Otherwise I'll just stay where I am with the 7D. I have 2 other L lenses so I'm not leaving Canon anytime soon - and I've been happy with the 7D so far.

And thanks for the reco on the refurbished lenses... I'll check that out.

dwill17 said:
You will LOVE that 24-70 2.8 II. I've been using it with my 6D for the past 6 months and barely use any of my other lenses. Fully understand waiting for the camera to arrive first if you don't have another Canon full frame body or you're thinking of switching systems if the mark iv doesn't work for you, but you cannot go wrong on that lens.

On another note, if you want to save some money on it, you might want to keep an eye on the refurb sales that Canon runs from time to time directly on their site. Can save a few hundred dollars and get the same warranty.

dwklink said:
I ordered immediately after announcement from Amazon. Woke up at 6:30am ET and thought I'd check B&H where I realized that I could save $250 in tax so I cancelled Amazon and ordered through B&H.

Keeping my fingers crossed that that decision didn't cost me a spot in the initial shipments. The more I'm hearing the more I'm worried that it might have. Either way it's worth saving that much money - even if I have to wait another few weeks.

I'm also ordering a 24-70 2.8 II but I'm waiting for the last minute to pull the trigger on that so I can maximize my 30 day return window to make sure that I'm in love with my new investment before being fully committed. If I order the lens now and the body doesn't arrive for a month then I'm "stuck" with the lens.

First world problems...
 
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