Now we see through a glass, darkly...
- Apr 5, 2016
Hi everyone, if you’re interested, here’s a status update on my trials and tribulations with my Canon R3.
If anyone from Canon is reading this thread, the serial number of my camera is: 0220310000474, which I received on December 16th.
First, the great news:
Second, the greater news:
- I was neither hallucinating, nor sleep deprived from loving my first newborn baby and wife at all hours of the day.
- All my focusing troubles were real, as well as my flash troubles when using my Canon 600 EX-RT directly on the multi-function shoe (without the AD-E1 adapter attached).
Now, the bad news:
- I know my first premise is true because my camera is now operating noticeably better, and it’s behaving a lot more intuitively (and reasonably) for me.
- While I do remain nervous (and not so good) about the possibly of my having randomly bought a proverbial lemon that's not fully up to spec — which I suppose is entirely possible from a statistical perspective — my camera now appears to be operating a bit more consistently as I would expect it to. But, I certainly haven't had a great honeymoon with my new (and very expensive) camera gear.
- If any of you guys happen to live in, or nearby Ottawa, then it would be awesome if I could drop by your place (public health conscious of course) and have us quickly compare it next to your model. At my local camera store this wasn’t an available option, so I have nothing other than my own 1Dx history, YouTube videos, and forum posts to compare it to. And, I've been forewarned about quoting, or referencing you know who here, so I will attempt to be more scholarly in what I read, watch and share online. The simple reality is neither the R3 nor the 1Dx Mark III (or R5 for that matter) were readily available in my community to see and touch on a display before purchasing such things.
So, what could it have been?
- I have absolutely noooo idea what caused the litany of adverse issues I was intermittently experiencing, but after taking a full day to go through every single menu option (line-by-line) and not being able to figure it out, I just took the advice of so many here and performed a “factory reset” on my R3 and my Canon 600 EX-RT flashes.
- Perhaps the wiser course of action would have been to just have the model exchanged/replaced, but I’m under a lot of personal pressure to start photographing my newborn child's first moments, and I made the very stupid mistake of selling my beloved 1Dx before my child was born, and before I got my hands on the R3, which then became delayed in coming out. But I will atone for those nasty sins later and never do that again.
- If what I did was “software” related, and I somehow, someway created “user-error” conflicts by combining various options (or pushing buttons) in ways they shouldn't have been, then it’s entirely possible others may come across my experiences too. Or, they may pop up again for me. I certainly hope not for either of our sakes. But moving forward I will certainly not be changing any camera settings before any paid, or major once-in-a-lifetime events. And, when I do, I will only change one thing at a time, then work the camera.
- Looking back, the only thing I recall touching that was completely new to me was the stuff in the a) networking menus; b) the eye control/calibration menus; c) the silent shutter option; and the d) anti-flicker/autodetection menus (which I still do not entirely understand, and fear going back into).
- A few people have noted that maybe I somehow, someway, had multiple focusing systems operating at the same time, or near same time. I don’t know, but that may seem plausible looking back. Perhaps the camera was somehow trying to use my eye to move the focusing point while my thumb was trying to move the focusing point with the “multi-controller” (my older 1Dx habit), and that either locked up the system, made it behave erratically, or both. I do not know. All I know is that I didn’t consciously have “eye control” on during most of my focusing problems.
Question: What was the source from which you received your camera on 12/16?
Is it possible the dealer from which you bought it might have pulled it out and tested it, changed a few settings, then changed them back before shipping it to you?
The reason I ask is because recent firmware updates for several of Canon's MILC models seem to have glitches so that if conflicting settings are selected, even after the settings are changed back the problem persists. After doing a full factory reset and then updating settings, the problems mostly seem to go away.