EOS 1dx Problems

zellamsee said:
Thanks much. Body is being shipped to Canon later today. If major surgery is required, I will likely ask for a new one -- this camera is too new and too expensive -- I didn't pay almost $7k to end up with a "refurbished" camera a few months later. >:(

If Canon replaces the camera I doubt they will do it with a refurbished unit. I've had some experience with 1DX issues. PM me if you want details.
 
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Thanks. PM sent. Sorry, I think my post wasn't clear -- with my "fixed" camera back, I feel like I now have a "refurbished" camera in my hands. I agree that if Canon were to give me a replacement it would have to be a brand new one -- anything less would be unacceptable. The question I have is whether it is fair/appropriate to ask for a brand new 1DX from Canon. I am a bit spooked with my repaired camera -- it shouldn't need a replacement of the shutter assembly 6 months in to ownership (with only 4,000 shots on the clock).
 
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It is still a collection of parts, and some will fail.

What would prevent the possibility of a different part or assembly failing on a replacement camera?

If it had been in the shop several times for similar issues, yes, I would want a new one. I couldn't see Canon giving you a new camera for one failure any more than a car dealer giving you a new car if the transmission fails in 4000 miles.
 
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