I am not in Canada, and have not yet sent mine in yet. No reason other than I just have not had time. Will be doing so in the next couple of weeks though.
17 days later [2 days after there turn-over time] I recieved mine in the mail.
They said they had carried out the necessary repairs, no cost to me and I had my baby back. Also, it now has the black mark on the inside of the battery compartment.