I am done with B&H

[EvilTed]

Adorama are a bunch of clowns.
Don't get me started on them...

ET

 

[hoghavemercy]

Kenmore Camera is a fine company. We also have a gread local dealer, and Glaziers camera is good too. B&H is pretty good, but for new models, I've always received mine from Adorama quickly.

B&H is a victim of their success. So many were referred to them that they were swamped and did not get nearly enough cameras to fill orders. That puts them in a tough situation. Likewise for Amazon.com, I avoid them for orders of popular new cameras as well.

yup Adorama got their stuff together ordered on April 4, got an email on the 10th and says it's packed and shipping on the 16th when they open as soon as i get a tracking number i will cancel my B&H pre order which i placed on March 13th, almost a month and no word if they get shipment or what, it's probably not their fault but to be so secretive about how many are scheduled to be delivered is a bit ridiculous at least I spoke to Mike F. at Adorama before i placed an order on the 4th and he gave me a good idea on How many days will i get mine.

 

[Quasimodo]

I live in Norway, and in July I will attend a weeklong course at Harvard. Apparently the course is so tight, that I will not have the chance to take a trip to B&H. You seem to know your camerastores. Do you know any good one in Cambridge MA or in Boston that I can visit while there?

Gerhard

You ought to consider Newtonville Camera in Newton, not far at all from Cambridge. they have a good selection and do a lot of business with pros. I haven't been there in a while and have no affiliation, but I was impressed with their store.

http://www.nvcamera.com/index2.html

Contact them first and tell them what you are looking for and see if they will set one aside for you.

Thank you both to you and Wick

 

[henryp]

We're very sorry to have caused your dissatisfaction. We've received and shipped quite a few EOS 5dMk III cameras and the camera+lens kits. In fact there was a period of time when we had more kits than orders and made them available in our store and online to anyone shopping for one.

We processed numerous orders yesterday and are processing more at this moment. We will continue to fill every order in the order we received them and appreciate our customer's patience. Like you, we wish Canon had supplied more to us and had done so more quickly. We are in contact with them almost daily and continue to press them for merchandise

Henry Posner
B&H Photo-Video

 

[henryp]

But because I ordered a 50mm f/1.2, they shipped it, and it had a huge crack in one of the lens pieces! I had to mail it back, and the shipping to me wasn't reimbursed. Apparently, they state emphatically that they never open the boxes of photo equipment.

It is possible this was mishandled. Please email me with your B&H order information so I can look into this for you.

Henry Posner
B&H Photo-Video

 

[crash]

Henry,
Thanks for the updates - glad to hear that you are sending out orders again. I have had nothing but good experiences with B&H for ~15 years and so am patiently (well, not really) waiting for my 5Dm3 that I ordered a little late.

Joe

 

[sanyasi]

I noticed that you said you asked this other store to match the price. That certainly is your right and I have no problem with you doing that. However, I would suggest you think twice about that in the future if you really like the small store feel. Smaller retailers simply don't have the volume that Amazon or B & H has. Moreover, on a dollar volume basis, I suspect they have more overhead.

I have started buying at a local store with very knowledgeable sales staff that has saved me lots of money because they point me in the right direction as far as equipment that will meet my needs. l notice that they sometimes charge $20 or $40 more on a Canon lens, or 10% more on a box of paper. At the end of the day, I want the extra attention and service, so I am gladly willing to pay slightly more. I still use the large mail order places for specialized items that this store does not stock or is unable to obtain.

As others have said, price isn't the only consideration.

Best regards.

 

[Renato]

It is possible this was mishandled. Please email me with your B&H order information so I can look into this for you.

Henry Posner
B&H Photo-Video

Henry,
What 5D Mark III orders (date) is B&H shiping now? I have asked B&H but no answer. I have one on order but probably will cancel depending on Canon answer about product advisory. Any news from Canon regarding that issue?

 

[rocketdesigner]

I agree with some of the above, you cannot judge B&H on the Mk III issue. Plus, I have to laugh aboout comments like "the guy was a jerk" or the "phone rep was rude."

There are rude people everywhere, you cannot judge a company on one or two calls with their phone reps. And as they were closed for passover (and for other JEwish holidays) this could explain some of the issues people have run into.

I have bought and will continue to buy my gear at B&H. They have virtually everythng I need usually in stock (OK, maybee not the MK III) they have the most competitive prices, and I have never had one problem with a return or a shipment.

 

[JR]

I agree with some of the above, you cannot judge B&H on the Mk III issue. Plus, I have to laugh aboout comments like "the guy was a jerk" or the "phone rep was rude."

There are rude people everywhere, you cannot judge a company on one or two calls with their phone reps. And as they were closed for passover (and for other JEwish holidays) this could explain some of the issues people have run into.

I have bought and will continue to buy my gear at B&H. They have virtually everythng I need usually in stock (OK, maybee not the MK III) they have the most competitive prices, and I have never had one problem with a return or a shipment.

+1

 

[ramon123]

I love B&H ;D