I killed my brand new 7D MK2 today

[privatebydesign]

C'mon. Saying that because the CF card can be inserted sideways there is a design flaw is nonsense. That's like saying that Nissan did not design my car correctly because if I drive it off a cliff it won't run any more. You can probably destroy most things by using them in ways that were not intended, much less in ways that you have been warned not to do (i.e., RTFM).

This was an accident. An unintentional mistake. But it was a mistake, and not on Canon's part, but on the user's. This does not make the user stupid, just unlucky. It just ain't Canon's fault.

Better analogy might be if you put your key in upside down one time your car would never run again. Not saying they didn't make a mistake. I'm saying good design attempts to anticipate and prevent simple mistakes from having catastrophic consequences. That's why dangerous roads usually have guardrails. The CF has a flawed physical design but for now they are the best option available so we all just deal with it.

No, it would be like you put your keys in the wrong way round and broke it off, now you need to get towed and get a new ignition switch, oh, and I expect it to be done for free, just because.

The car or camera are not a write off, they both just need fixing. My point is, who would expect the car dealer to pay for the new ignition switch?

 

[Viggo]

When people can't smash a nail into a pile of cow droppings without ruining both, what do you expect?

 

[tphillips63]

Since it happens, I guess it could be considered a design 'flaw', but I have never even accidentally tried to put a CF into any slot sideways, maybe flipped the other way but not upside down or sideways.
Even with my old eyes that need a lot more light than in the younger days have I done that.

 

[Keith_Reeder]

On the Internet Tubes, common courtesy is like common sense: It ain't very common.

Don't do that - you're defending and reinforcing dishonesty, carelessness, and the nauseating habit of abrogating personal responsibility.

 

[Keith_Reeder]

I am all for good service, but when we expect things like this we all pay, and I don't want to contribute to fix other peoples stupidity, I never expect others to contribute to mine.

...Is the correct answer.

 

[Keith_Reeder]

If the card went in backwards

It will not - I've just checked my 7D Mk II, and it is impossible to put a CF card in backwards or upside down without a huge amount of force (if even then), and without being able to tell that something is going horribly wrong.

 

[Keith_Reeder]

C'mon. Saying that because the CF card can be inserted sideways there is a design flaw is nonsense.

Precisely.

This does not make the user stupid, just unlucky.

Debatable: it feels so different putting the card in sideways (again, just tested it) that it's obvious something's not right.

 

[zim]

The CF has a flawed physical design...

So you're saying SanDisk or Lexar broke his camera. I smell a lawsuit... :

Yeh, thankfully the 7D2 doesn't have cruise control

 

[ifp]

C'mon. Saying that because the CF card can be inserted sideways there is a design flaw is nonsense. That's like saying that Nissan did not design my car correctly because if I drive it off a cliff it won't run any more. You can probably destroy most things by using them in ways that were not intended, much less in ways that you have been warned not to do (i.e., RTFM).

This was an accident. An unintentional mistake. But it was a mistake, and not on Canon's part, but on the user's. This does not make the user stupid, just unlucky. It just ain't Canon's fault.

I would say it's not a design flaw, per se, since I'm sure Canon is aware of the possibility of CF cards being inserted sideways. It's much more likely a design choice and it was decided that it was less expensive to go the route they chose and deal with warranty claims (whether denied or accepted) and associated loss of goodwill.

 

[RustyTheGeek]

1st, if only the lawyers would fix this, we could all enjoy reading a lengthy written warning on the door of every camera card slot door.

2nd, a design flaw exists if the design allows a failure. Period. Good design requires the accurate prediction of user error or the possibility of a failure for any reason. This is typically determined by sufficient testing during the prototype stage. So IMO, the CF package design has a flaw because a failure (sideways insertion) can easily occur through user error, thus it is a fault prone design. This is why I mentioned the manhole cover. If manhole covers were not round, people would be hurt, killed or maimed by falling manhole covers due to user error. It doesn't matter the reason, the outcome would be the same and the design would need to be changed to prevent injury. It's just that simple.

A good design doesn't require any caveats that sound like, "Just don't do that and everything will be fine!". You know, like pressurized doors on airplanes, space capsules, etc...

 

[privatebydesign]

The only other slot I can think of which is designed for inserting the long side is a toaster. The toaster is probably the most dangerous household item ever invented. If you invented and tried to market the toaster today they would probably hold you over for psychiatric evaluation. Just sayin

Kinda pathetic really, people are so dumb we have to worry about them using a toaster, I give up................