The round metal plate with AV, TV etc painted on it at the top of the knob used to switch between those modes has fallen off my 5DIII, and is lost.Is it easy to get a new one from Canon, or do I have to get the whole knob, or do I have to send it back to Canon?
Metal disk with exposure settings fell off 5DIII
- Thread starter AlanF
- Start date
Hi Alan,
I did suffer same issue as you, i sent my 5D MK3 in to Canon and they replaced it for free, however, mine was even worst, the knob got stuck and could not change shooting modes ... very annoying, for the records, my 5DMK3 was already out of warranty when that issue happened.
Regards,
I did suffer same issue as you, i sent my 5D MK3 in to Canon and they replaced it for free, however, mine was even worst, the knob got stuck and could not change shooting modes ... very annoying, for the records, my 5DMK3 was already out of warranty when that issue happened.
Regards,
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Just call them, they'll likely send you a replacement. They are adhesive backed, just stick the replacement in place.
Otherwise, just spin the dial and take pot luck
Otherwise, just spin the dial and take pot luck
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Canon refuses to send me the part, says the whole top cover will have to be placed, and I'll have to send the camera for it to be repaired under warranty. They don't have the "mode dial cap" listed as a separate part. I can get one on line for £19 and am tempted to buy one to save the hassle of posting the 5D.
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AlanF said:
That's a bummer. I'm not sure why you can get one online, is it from Hong Kong? Apparently the dial is permanently attached to the top cover, so if they don't stock the cap, I'd be tempted to buy one elsewhere as well.
Try one of the authorized repair places in the UK. If there is one close, you might be able to drive there.
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