New Canon USA Website
- Thread starter rfdesigner
- Start date
New site is useless. Until they realize it and change it back use this site:
http://cpn.canon-europe.com/content/product/lenses.do
http://cpn.canon-europe.com/content/product/lenses.do
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Kim Bentsen said:
Hadn't seen that before, that's a real breath of fresh air!, short text lines, all on one page, but no prices of MTF curves.... I don't know why, but on this side of the pond there seems to be an effort made to exclude all technical information, it's not just Canon.. it's why I use so many US sites.
The new style sites need an "Expanded Layout" button, perhaps even an option for "small images", so they become text dominated, then all these myriad of subpages could just be opened as one long page more or less like you've linked to.
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True - MTFs are missing.
Currently the best MTF's are on TDP. It is a new thing there, so not all lenses are included, but the MTFs are measured by 3rd party (Lensrentals.com) and are supposedly more trustworthy (opinion).
http://www.the-digital-picture.com/Reviews/MTF.aspx?Lens=977
http://www.the-digital-picture.com/News/News-Post.aspx?News=15481
Currently the best MTF's are on TDP. It is a new thing there, so not all lenses are included, but the MTFs are measured by 3rd party (Lensrentals.com) and are supposedly more trustworthy (opinion).
http://www.the-digital-picture.com/Reviews/MTF.aspx?Lens=977
http://www.the-digital-picture.com/News/News-Post.aspx?News=15481
rfdesigner said:
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old-pr-pix said:
This was the first thing I noticed. DSLR image to go to a section that doesn't contain DSLRs.
All in All, I'm not a fan of the new site. I hate nested designs and a lot of sites are going to them. It may seem neat-o to the web designer but it sucks for ease of use. I think many designers (and companies?) miss the point of their website.
Most customers go to the site for INFORMATION AND RESOURCES. They don't go there to window shop.
When was the last time you went to a primary manufacturer to shop at their website? Usually you just want facts, specs, PDFs or technical support / drivers. And you don't want to hunt and hunt, you just want to get what you came for and get back to what you're doing.
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Kim Bentsen said:
WOW!
You are right!
I had not surfed the Canon Site in a long time...I surfed the new one when I saw this CR post...and today I tried your link to the EuroSite. WHOA! The old site is WAAAAAAAAAAAAAAAY more surfable, and fun. Seeing all the lenses on the same page is a MUCH better experience and much more informative in a shorter period of time. DEFINITELY!
Plus...is has a much higher drool factor, which causes more G?A.S. attacks. Canon should want to optimize our G.A.S. attacks....right?...
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unfocused
Photos/Photo Book Reviews: www.thecuriouseye.com
Looks like they have fixed a lot of the problems with the site, making it easier to navigate and eliminating the nonsensical way they were grouping products before.
I'm a little surprised that a major corporation would launch a site with so many problems without thoroughly testing it out first.
I'm a little surprised that a major corporation would launch a site with so many problems without thoroughly testing it out first.
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I'm probably and outlier in this comment thread: but I don't mind the new site.
There are some good points being made about usability, and too much nesting, but I didn't have a hard time finding content. The clicks haven't gotten out of hand.
I would say I'm not a fan of the splash page: pictures are huge and dominate requiring me to scroll to see content options. I have a preference against the necessity of scrolling.
I did however find out that I hadn't registered a few of my Canon purchases over the last couple of years, so that's taken care of now!
There are some good points being made about usability, and too much nesting, but I didn't have a hard time finding content. The clicks haven't gotten out of hand.
I would say I'm not a fan of the splash page: pictures are huge and dominate requiring me to scroll to see content options. I have a preference against the necessity of scrolling.
I did however find out that I hadn't registered a few of my Canon purchases over the last couple of years, so that's taken care of now!
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"I have learned over the years that very few people like change when it comes to a web site they visit frequently"
Change for a change is always a waste of time. CR has certainly improved and the changes, once I got used to it, made sense.
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The Canon web-site, on [first glance] looks more like -- big picture, less usable information, and more clicks to get to the "real information". Taste is one thing, usability another, both should be balanced. In my book, this here is not an improvement. Lots of white space on my 27 inch iMac, it feels empty, kind of desperate even.
Well, to balance this first share of my impression, I have seen worse. (Which is easy, I use the web since over two decades.
All in all, not a good idea and not not appreciated.
Change for a change is always a waste of time. CR has certainly improved and the changes, once I got used to it, made sense.
=====
The Canon web-site, on [first glance] looks more like -- big picture, less usable information, and more clicks to get to the "real information". Taste is one thing, usability another, both should be balanced. In my book, this here is not an improvement. Lots of white space on my 27 inch iMac, it feels empty, kind of desperate even.
Well, to balance this first share of my impression, I have seen worse. (Which is easy, I use the web since over two decades.
All in all, not a good idea and not not appreciated.
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They have lost ALL of my registrations. Trying to register they require an office phone # and a home phone Number #. I have neither as I use a cell phone only and no place to enter it. They don't have all of my cameras listed to select or all of my products. To reregister it will take hours to go back to my files over the years and retrieve all the info they request. At least they have my account on file even if it is empty and I had to request a new password. Someone is incompetent at Canon.
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My biggest beef is in My Products page. Issues have been mentioned above, here are my problems.
1. Items I've recently registered are not showing up
2. Items deleted long ago are in the list
3. No way of seeing date purchased, at all
4. No way of seeing serial numbers, unless you have two copies of the same model (really weird)
4a.Even weirder, if you need to delete one of these serial numbers you can't - you can only delete them both
5. With lots of gear, it sucks that I have to do so much scrolling
6. The separation between My Products is confusing (there is none). I'm constantly having to scroll to the top to remember which comes first, the image or the menu choices.
Maybe I'm unique, but it was great being able to go to Canon's website and see all of my gear, serial numbers and when purchased in one table. I hope they bring this back, now the only consolidated list exists on CPS site, and this without purchase date.
1. Items I've recently registered are not showing up
2. Items deleted long ago are in the list
3. No way of seeing date purchased, at all
4. No way of seeing serial numbers, unless you have two copies of the same model (really weird)
4a.Even weirder, if you need to delete one of these serial numbers you can't - you can only delete them both
5. With lots of gear, it sucks that I have to do so much scrolling
6. The separation between My Products is confusing (there is none). I'm constantly having to scroll to the top to remember which comes first, the image or the menu choices.
Maybe I'm unique, but it was great being able to go to Canon's website and see all of my gear, serial numbers and when purchased in one table. I hope they bring this back, now the only consolidated list exists on CPS site, and this without purchase date.
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Tremendous amount of visual clutter & needless animations.
It's like trying to find information about a camera with a Twitter client.
They should just turn the old website into a "pro" website & let the consumers buying $75 inkjet printers continue to play with this toy.
It's like trying to find information about a camera with a Twitter client.
They should just turn the old website into a "pro" website & let the consumers buying $75 inkjet printers continue to play with this toy.
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slclick said:
a touch harsh, I think our number one concern is that the site should work and be easily navigable.
For my part and several other it seems, it simply doesn't work properly.. that's just poor however you look at it.
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Harsh, I do not think you know what that word means. ....Ok, now THAT was harsh. Here's the rub. Websites have grown splashier and more click through on image than they have been in the past, making navigation supposedly intuitive yet the photographer niche doesn't necessarily want a shopping tool to have the feature which a image gallery would use so we bitch about it. Plus then there's the whole humans love to complain angle.rfdesigner said:
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