Rubber covering loose on zoom of 24-70 II - advice?

[[email protected]]

Colleagues:
The rubber grip or cover that fits on the zoom ring on my 24-70 II has come loose and become very slightly stretched out. At this point it is a minor annoyance, not a disaster, though I am going overseas next week and don't like surprises. Any suggestions for managing this problem? Or should I send it back to CPS (after I return) and get it replaced? Thank you for your time.

 

[Jim Saunders]

I've heard of this before; the rubber part is just a big rubber band and an average person should be able to (carefully) replace it if Canon will send you another. That said it should be a free fix if you want to send it back; I'd rather do it myself than spend for shipping & insurance and be out of a lens for weeks.

Jim

 

[markko]

Colleagues:
The rubber grip or cover that fits on the zoom ring on my 24-70 II has come loose and become very slightly stretched out. At this point it is a minor annoyance, not a disaster, though I am going overseas next week and don't like surprises. Any suggestions for managing this problem? Or should I send it back to CPS (after I return) and get it replaced? Thank you for your time.

I have the exact same problem. As I don't want the hassle of shipping it, I just ordered a new ring yesterday. Apparently it's quite easy to change the rubber yourself...

In a thread on dpreview.com I encountered the part number: YB2-3754-000 . If you google something like "canon zoom ring YB2-3754-000" I'm sure you will find some useful references to where you can buy it.

The thread on dpreview is this one: http://www.dpreview.com/forums/post/52949053

Cheers,

Mark.

 

[zlatko]

The exact same thing has happened to my 24-70/2.8 II.

 

[Mt Spokane Photography]

Lens Rumors listed this as one of the issues. Its very easy to replace, its just a big rubber band. I put a long slim screwdriver under one, stretch it out, and then pull it off. The new one can be stretched and pulled on like a rubber band.

The issue is defective rubber, its losing its strength and will continue to sag.

Call Canon and ask them to send you one. Have your serial number ready.

 

[cid]

same here and I'm glad to hear it's easy to replace

 

[[email protected]]

Thank you each and all. I called the NJ CPSUSA (couldn't, inexplicably, get through to Irvine) and was very very well-treated by John DiMauro, one of their contacts. I ordered the ring, part # YB2-3754-020, confirmed that this was for Model 2 ZOOM ring, and paid all of $6.15. The real test will be whether my klutzy fingers can get this puppy on. Given my (remote past) extreme difficulty correctly applying condoms, I am worried about this; but the consequences of failure with the lens-collar are less severe, and less expensive.