Canon EOS R

Canon USA officially responds to concerns about shipping delays of the Canon EOS R5

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Canon USA has made an official statement and it has been published on PetaPixel about rumored shipping delays for the Canon EOS R5, they do not touch on concerns about the performance of the EOS R5.

From Canon USA:

Orders of the EOS R5 are scheduled to be delivered as initially stated at launch. The first set of cameras shipped from our warehouses this week. We eagerly await the content that will be produced by talented creatives using this camera to be shared with the world.

That’s it, that’s all.

I think it’s best if I just let each individual translate this official statement from Canon USA for themselves.

marathonman

EOS 90D
CR Pro
Aug 29, 2016
150
723
Well that's clearly going to be disappointing for a lot of YouTube Vloggers. What will the Internet write about this weekend then?
 
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skp

5DIV, 7DII, 60D
CR Pro
Sep 20, 2014
52
58
Wow. In terms of PR strategy, that was almost worse than not putting out a statement at all. I don't believe the theory that's floating around that Canon is withholding the second batch of shipments because they're planning a recall, but this statement certainly did nothing do tamp down that rumor.
 
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Kit Lens Jockey

EOS R
CR Pro
Nov 12, 2016
891
603
Yeah, what an incredibly odd and pretty much content-less statement to make.

The fact that you can't even order one on Amazon right now speaks volumes to me, and that doesn't seem like a good sign.
 
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tolmasky

I'm New Here
Jul 11, 2020
9
5
As someone waiting for their preorder, this does little to make me feel better. Given the rumors of a *November second batch*, stating only that the "current batch" has shipped as expected seems like the weakest possible response. It's not like any of us know what that initial number was supposed to be, so it doesn't add any new meaningful information. It's equivalent to saying "the current number of backorders is the correct number of backorders". OK, great.
 
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Reactions: 2 users
Jul 31, 2020
2
4
They literally said nothing here...everyone knows the first batch of the R5 shipped and people have them, I'm just not sure what the point of this statement is.
 
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Silverstream

EOS M50
Dec 11, 2011
48
32
61
My local store has not received their shipment yet. They are the major pro dealer for a large city. They are looking into it. I have boutght several bodies from them on the first day of release in the past. Its unusual.
 
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Reactions: 1 user
Jul 31, 2020
2
4
Well that's clearly going to be disappointing for a lot of YouTube Vloggers. What will the Internet write about this weekend then?

This will only add fire to those questioning Canon. There are rumors/concerns around delayed second shipment, and all this statement confirms is what we already know—the first shipment went out.
 
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davidhfe

EOS RP
CR Pro
Sep 9, 2015
311
471
Wow. In terms of PR strategy, that was almost worse than not putting out a statement at all. I don't believe the theory that's floating around that Canon is withholding the second batch of shipments because they're planning a recall, but this statement certainly did nothing do tamp down that rumor.

It's definitely worse than not putting out a statement at all. Wowza.
 
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BakaBokeh

EOS RP
CR Pro
May 16, 2020
217
482
You gotta read between the lines.

"Orders of the EOS R5 are scheduled to be delivered as initially stated at launch. The first set of cameras shipped from our warehouses this week. We eagerly await the content that will be produced by talented creatives using this camera to be shared with the world. [...So all you dumb asses can focus on what the camera can actually do and not this overheating nonsense.]"
 
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Max TT

Canon 60D / Canon 6D
Feb 9, 2020
114
135
They said nothing here, but still much better than the dismissive Canon Australia statement.

I am kinda happy about the possible delay, I am choosing too take it as a positive thing. Hoping that it means they are working on a solution for those concerned about the current issues.
 
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marathonman

EOS 90D
CR Pro
Aug 29, 2016
150
723
This will only add fire to those questioning Canon. There are rumors/concerns around delayed second shipment, and all this statement confirms is what we already know—the first shipment went out.
Unfortunate choice of word there (fire) given the heated nature of the debate surrounding the R6 / R5. ;-)
 
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navastronia

EOS RP + 5D Classic
Aug 31, 2018
802
991
There's so much precedent for camera recalls, dating back even to the original 5D, in which the mirror would detach, in some bodies, I don't know why everyone seems up-in-arms about it this time.

Though, with non-committal press releases like this one, Canon sure is . . . stoking the flames ;)
 
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Eclipsed

EOS R5, "Hefty Fifty" and more.
Apr 30, 2020
143
147
If it were a mediocre product no one would care.
 
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Jan 16, 2014
1,329
296
www.kbvp.com
Canon PR:
PR v.2: We greatly underestimated the popularity of the EOS R5 and we are vigorously working to meet the demand.
PR V.3: Canon will be delaying further releases of the EOS R5 to address customer concerns about overheating issues.
PR V.4: There is new firmware coming that will address the overheating shutdown. The warning and overheating shutdown will be eliminated.
PR V.5: Canon is attempting to rewrite the "Laws of Thermodynamics" for a future firmware update.
PR V.6: The EOS R5 robotic production line had to be shutdown due to a software virus. The robotic software engineers are quarantined due to the Covid-19 virus.
PR V.7: The CMOS masking machine is shut down due to a shortage of masks.
 
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