1DX Problm with focusing

[cwietka]

Hi guys

Ive just done around 30K shoots on Canon 1DX and some disturbing issue come up.
Camera have recently a problem to focus right in central point. Its looks like cant pick sharp point like in situation when you focusing trough glass on far situated object. Or when you focusing in very low light conditions (all problems appear in typical shoots conditions)

1DX set up for central point focusing with servio or one shoot mode with variety of lenses (70-200 f2.8 IS, 100-400mm f 4.5-5.6 or 50mm 1.4 and 16-35 f2.8 MKII) and all of them freaking out and cant pick right focusing subject.
Its happening few times and always return back to a normal work after camera was switch off and strip from lens and battery (use only original one)

Its doesn't show any errors on camera. All lenses working fine with 5D MK3
Maybe somebody had similar issue?
Many thanks for help

 

[Richard Lane]

Welcome! In case you weren't aware there was a Product Advisory "Recall" on the 1DX. It sounds like the same problem that you're describing. I had the same problem develop at around 20,000 shots. Auto Focus fails to lock on the subject.

Here's the link describing the problem:

http://www.usa.canon.com/cusa/consumer/products/cameras/slr_cameras/eos_1d_x?pageKeyCode=prdAdvDetail&docId=0901e024809120b7

It's a free fix from the Canon Support Center.

Rich

 

[cwietka]

Thank you Rich for a news about it.
I totally missed out that and problem with my !DX just apear.
Ill contact Canon UK to resolve problem