1DX2 battery issues

Apr 25, 2015
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A word of warning to anyone who buys a 1DX2. You can't use a third party battery with one. My Hahnel worked perfectly with the 1D4, gave a communication error message with the 1DX but worked other than giving a charge status level but it just won't even switch on the 1DX2.
I have tried another third party battery belonging to a friend and that turns on the camera and warns the battery is counterfeit. Proceeding further could cause serious problems. I did and it didn't, well other than turning the camera off.
It will of course use the previous Canon batteries that fit
 
People press the wrong button when that message pops up and the camera shuts down. It can be a bit confusing. Canon recognizes many third party batteries that send a message to the camera telling it that a Canon battery is installed. The warning pops up asking if the battery has a Canon Logo on it (Counterfeit if it does). People just like to press "YES" and then the Camera shuts down. If its a legitimate 3rd party battery, press "NO" and the camera operates.

Once you have pressed yes, a battery may be permanently identified as counterfeit and no longer work.
 
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The Hahnel one didn't work full stop.No messages, nothing. Not cheap either as they retail for around 80% of the Canon one.
The other one I can't remember the message it gave but I presume it warned you if you wanted to proceed.... then it shut down when you did. The alternative would have been not to proceed so you didn't get any power either way.
With previous Canon models the message simply says it can't communicate with the battery but it still powers on.
 
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neuroanatomist said:
DaveWales said:
Not cheap either as they retail for around 80% of the Canon one.

Which begs the question...why not just get the OEM battery?

Have to agree with neuro here. I always find it a bit puzzling why someone would spend so much on the best body money can buy and then try and save a few dollars on using a third party battery.

Anyway, neither of our comments really helped the OP.

Hope you get it sorted one way or the other, DaveWales.
 
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DaveWales said:
With previous Canon models the message simply says it can't communicate with the battery but it still powers on.

That changed with firmware updates about 2-3 years ago. Of course, if the camera does not detect the battery as not being Canon, you won't get the message.

The obvious question is why someone would pay all that money for a pro camera and not use Canon batteries. Its like buying a new Ferrari and using stove oil for fuel.
 
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Lots of people buy third party batteries so the warning was aimed at them. Brand loyal Canonites might feel the need to have the Canon logo on their battery and be prepared to pay the premium for just that.
The Hahnel was purchased as a back up to the Canon one for a used 1DMK4 I had bought and it has served me very well indeed. It performs just as well as the Canon version that came with the 1DX and a charge lasts just as long too despite it being a couple of years older.
The old saying is "look after the pennies and the pounds look after themselves."

I now have a 1DX2 in which it won't work. I rarely need a second battery for a days shoot but there are occasions when I might not have access to a charging point so it's worth keeping one. The 1DX2 is an excellent video camera too so perhaps energy consumption will rise in future.
My 1DX is being sold with the Hahnel because a) it works fine b) as a spare it's useless to me c) If I buy a Canon one it will cost me £129 ( or even £149 for the latest version) which represents another hit on my resale price.


Oh, and I fill up at my local supermarket where fuel is considerably cheaper than the service station across the road.

cheers
Dave
 
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DaveWales said:
The old saying is "look after the pennies and the pounds look after themselves."

Dave you are absolutely right. I now have 4 1DX batteries, all of them original and all will work with the 1DX Mark II (albeit it at just 14fps and not 16) when I get that, and believe me I am no Canonite - especially as I know only too well that Canon batteries are not covered by warranty!

How much are you offloading your 1DX for (with or without the Hahnel)? How many clicks?
 
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My 2 year old 1DX with a Hahnel is available for £2250 and has recently had a pro sensor clean and shutter mechanism check. All was fine. There are a couple of tiny blemishes to the body ( you have to look to find them)but no scratches to the glass.
Following the sensor clean there are four tiny particles of dust which are apparently on the prism. You see them in the viewfinder but not on the pictures and to be honest you forget that they are there when you are taking shots. It's not worth the expense of a full body strip down to remove them.
There have been 105,000 actuations and as I use it often but that represents many years of use still left on an average shutter life expectation.
It's been lightly advertised and there is someone on their way to look at it as I type this!
If I don't sell it it makes a great back up!!!!
 
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DaveWales said:
Lots of people buy third party batteries so the warning was aimed at them. Brand loyal Canonites might feel the need to have the Canon logo on their battery and be prepared to pay the premium for just that.
The Hahnel was purchased as a back up to the Canon one for a used 1DMK4 I had bought and it has served me very well indeed. It performs just as well as the Canon version that came with the 1DX and a charge lasts just as long too despite it being a couple of years older.
The old saying is "look after the pennies and the pounds look after themselves."

I now have a 1DX2 in which it won't work.

So...it doesn't perform just as well as the Canon version, because the latter would work in the 1D X II.

Let's do the math:
  • £99 for a hähnel HL-E4 that you used for a while but doesn't work in your 1D X II
  • £129 for a Canon LP-E4N that you could have used all along and will work in your 1D X II

Therefore:
  • £129 total cost to have had a second battery for the past few years and still have one for your 1D X II, if you'd bought a Canon LP-E4N to start
  • £228 total cost to have had a second battery for the past few years and still have one for your 1D X II, having initially bought the 3rd party battery

The more relevant old saying is, "Penny wise, pound foolish."
 
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neuroanatomist said:
DaveWales said:
Lots of people buy third party batteries so the warning was aimed at them. Brand loyal Canonites might feel the need to have the Canon logo on their battery and be prepared to pay the premium for just that.
The Hahnel was purchased as a back up to the Canon one for a used 1DMK4 I had bought and it has served me very well indeed. It performs just as well as the Canon version that came with the 1DX and a charge lasts just as long too despite it being a couple of years older.
The old saying is "look after the pennies and the pounds look after themselves."

I now have a 1DX2 in which it won't work.

So...it doesn't perform just as well as the Canon version, because the latter would work in the 1D X II.

Let's do the math:
  • £99 for a hähnel HL-E4 that you used for a while but doesn't work in your 1D X II
  • £129 for a Canon LP-E4N that you could have used all along and will work in your 1D X II

Therefore:
  • £129 total cost to have had a second battery for the past few years and still have one for your 1D X II, if you'd bought a Canon LP-E4N to start
  • £228 total cost to have had a second battery for the past few years and still have one for your 1D X II, having initially bought the 3rd party battery

The more relevant old saying is, "Penny wise, pound foolish."

Well that is of course because Canon have moved the goal posts. However, I have just sold my 1DX with the Hahnel battery and kept the Canon one as a back up.
The more relevant saying is "Penny wise, pound sound!"

Everyone is happy and I have taken the time to ring the UK's biggest online dealer and informed them about Hahnel 3rd party batteries which they suggested as accessories for the 1DX2 and they were not aware of the situation. It has now been removed.

At the end of the day, my post was intended as a warning to anyone thinking of buying a 3rd party battery for their 1DX2 not an analysis of my own spending habits but there you go.
 
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DaveWales said:
Well that is of course because Canon have moved the goal posts.

Frankly, that's not Canon's problem, it's yours and/or the 3rd party manufacturers. You could choose a Tamron or Sigma lens for your camera - in the case of many of them, with the T6i/s and 5Ds/R they were not fully compatible (didn't work in Live View), and while the issue was eventually fixed that took time to come out with the firmware update and required the lens to be sent in for service, rather a PITA. That's not the first time there have been compatibility issues with 3rd party photo gear, and it won't be the last.

As a general recommendation, people should understand that buying a 3rd party substitute for an OEM item doesn't guarantee it will be compatible with future cameras, and they should consider whether that risk is warranted.


DaveWales said:
At the end of the day, my post was intended as a warning to anyone thinking of buying a 3rd party battery for their 1DX2 not an analysis of my own spending habits but there you go.

Well, that's the Internet for you. ;)
 
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