A little background - I got a 5D Mk 3 in December of 2012, and in May of 2013, I sent the camera in for service under warranty as occasionally (seemingly randomly) when shooting, the top half of the frame would just come out black. I got the camera back (they never said what the issue was), and it worked great.
Fast forward to July 2014, and the same issue popped up again. I'll be sending it in to Canon again after I return home from a trip, but was advised that I would need to pay as the camera is out of warranty. Upon protesting, I was told I could talk to customer service after they receive the camera and send me an estimate.
Has anyone had this issue before or know what the technical problem wrong with the camera is? Does anyone think Canon will waive the repair costs being this is the same issue that the product was sent in for during warranty? It would sure appear that I got a lemon...
Thanks!
Fast forward to July 2014, and the same issue popped up again. I'll be sending it in to Canon again after I return home from a trip, but was advised that I would need to pay as the camera is out of warranty. Upon protesting, I was told I could talk to customer service after they receive the camera and send me an estimate.
Has anyone had this issue before or know what the technical problem wrong with the camera is? Does anyone think Canon will waive the repair costs being this is the same issue that the product was sent in for during warranty? It would sure appear that I got a lemon...
Thanks!