5DIII pre-order thread

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Got an email from J&R a couple hours ago re: my 5DIII preorder with them:

Dear XXXXX XXXXX,

We are sorry to inform you that the following item(s) you ordered
are currently not in stock. We have these on order with the manufacturer,
and hope to have them available shortly. We sincerely apologize for any
inconvenience this may cause you. Please be assured that we are doing our
best to obtain these for you as quickly as possible. If this is a "special
order" or a "pre-order" item, please be aware that this email is
automatically sent on all orders that are waiting for stock to arrive.
There is no need to contact us for a substitution on pre-orders or special
orders. If you would like to contact us, please use the information below.

It states that this is an auto email, but not sure why this is coming today since I just preordered it maybe a week ago. Maybe to inform me that I won't be in the first batch of 5DIIIs?
 
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Order History is temporarily unavailable while we perform routine maintenance.

Please try back shortly.

To contact Customer Service call 1-800-221-5743 or email [email protected].

We apologize for any inconvenience.




The latest at B and H for checking your order status. Good, bad or indifferent... Who knows
 
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Cgdillan said:
I ordered my on the 6th from B&H... No new news yet. Can't wait!

Ordered on the 5th, got a downer email from them today saying

"Dear xxxxxx:

You placed order #1019783199 on 03/05/12.

One or more items from this purchase are still out of stock as we haven't
yet received the merchandise from our supplier. We are sorry for any
inconvenience this may have caused. We will keep you posted on a weekly basis."

Weekly basis? I check CR 30-40 times a day for updates .... weekly basis??
 
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"I ordered my on the 6th from B&H... No new news yet. Can't wait!"

K-amps said:
Cgdillan said:
I ordered my on the 6th from B&H... No new news yet. Can't wait!

Ordered on the 5th, got a downer email from them today saying

"Dear xxxxxx:

You placed order #1019783199 on 03/05/12.

One or more items from this purchase are still out of stock as we haven't
yet received the merchandise from our supplier. We are sorry for any
inconvenience this may have caused. We will keep you posted on a weekly basis."

Weekly basis? I check CR 30-40 times a day for updates .... weekly basis??
I also Ordered on the 6th. Actually it was on the 5th but somehow my CC info was not filled out and redid it on the 6th :( Anyway, it's all silent here. No email, no info on line with track order. I gave up chatting or even trying to call. Argghhh, the wait it killing me! Give us some scraps of info!!!
 
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I'm a bit of a bind. I ordered the first day like many of you. But, my wife is having a baby in two weeks. I was really hoping for the camera to arrive before then. (preferably way before then so I had some time to get used to it. That first day of a baby's life isn't one you want to get wrong with pictures.)

I may be calling around to local camera stores to see if I can't find one here. I'll have to pay the tax, but it may be worth it.
 
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unkbob said:
I would love to be able to track my order from DigitalRev, but I'm having trouble finding this delivery company called "Error" on the web. Anyone else have the same issue?

Just to let you know my 5D III body only was delivered today from DigitalRev, came from UK address not from HK direct so they must have imported them and then broken the shipment down in the UK, no issues with tax thats all fine and courier used was DPD, I'd think you'd get yours today as well.

Off to play with my new toy :)
 
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Lesson learned, B & H.

I just spoke to a poor besieged rep at B & H.

Here are some direct quotes.

"No, I wouldn't say it will be shipping in the next couple of days."
"Maybe end of March, beginning of April."

I mentioned units are showing up at local stores and some people on-line who ordered at B & H are feeling left at the back of the queue.

"Sorry".

I'm a march 2nd order.

Will go prowling today and cancel B & H at first opportunity.

_E
 
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Got mine, last one from Creve Coeur Camera in St Louis, cancelled my B&H

Ip09B.jpg
 
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Yeah, if I could get one locally I would pay the tax and cancel out on Adorama. I could see not giving estimated shipping info earlier this month; maybe the stock wasn't in, blah blah blah. But launch is effing THURSDAY! Surely they know by now who the lucky ones will be. Giving a heads-up to the first wave would prevent a bunch of cancellations, I would think. Those who ordered later are probably not as concerned about arrival dates.
 
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I just canceled my order at B&H (Mar 1, 2012 at 10:06 PM PST) in order to order the bundle at ADORAMA, the free SD from Sandisk and the other goodies changed my mind.

I am really impatient but the free stuff made a difference.

I had a chat with a B&H rep and he told me that B&H may also offer bundles when the 5D3 will be in stock but no guarantee.

However, I would disagree with Astrogarden on B&H. All B&H representatives I had to deal with were courteous and helpful (even the guy I had on the phone to cancel my order, they do not cancel orders through the chat).
B&H has a really good customer service when you have issues (I had to exchange lenses several times).
It is true that they do not provide a lot of info on the 5D3 availability but neither does Amazon nor Adorama (where I just ordered the bundle).

It is hard to be patient, especially after such a long wait since the 5D2 release. Nevertheless, I will continue doing business with B&H.

I hope that I will receive my bundle soon. If not, I will continue using my 7D while waiting. I am optimistic though since it seems that there will be plenty of stock in the upcoming weeks.
Maybe it is the same as at Gamestop where they "insist" for you to preorder a game but I never had any issue to have one without preorder (even Skyrim or other big hits).
 
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nickashley said:
unkbob said:
I would love to be able to track my order from DigitalRev, but I'm having trouble finding this delivery company called "Error" on the web. Anyone else have the same issue?

Just to let you know my 5D III body only was delivered today from DigitalRev, came from UK address not from HK direct so they must have imported them and then broken the shipment down in the UK, no issues with tax thats all fine and courier used was DPD, I'd think you'd get yours today as well.

Off to play with my new toy :)

Cheers Nick, got mine today as well :) I asked the courier if it was from HK and he said "No, Bolton" - I was heartbroken until I opened the package!
 
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Astrogarden said:
OK, Bye Bye B&H.

I just found a body at Shutterbug in Portland. Called them and the CS checked with their buyer and they have enough bodies coming in today that they will have one for me to ship tomorrow or Thursday at the latest. I will pay shipping but just ground from there which is one day so no big deal and faster than if B&H shipped right away anyway.

I also cancelled the 24-70 II and ordered that out of Shutterbug.

I told the B&H guy why I cancelled and he said that there was no way Shutterbug could get me the camera that soon. Somebody is full of crap and I will find out in the next few days just who that is. I would bet on B&H. The Shutterbug CS was very helpful and said he would check with the buyer and call me right back. He did exactly that.

Looks like the right decision at this point, I will keep you guys posted.

Good luck!! Hope it arrives quickly!! Keep us posted.
 
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Astrogarden said:
I told the B&H guy why I cancelled and he said that there was no way Shutterbug could get me the camera that soon. Somebody is full of crap and I will find out in the next few days just who that is. I would bet on B&H. The Shutterbug CS was very helpful and said he would check with the buyer and call me right back. He did exactly that.

The question I have -

Does BH, Adorama, and other large volume shops have their stock yet?
Are they ordering container/semi-size volumes and are those trailers still in transit from the west coast (by rail or truck)?
Did they just get undercut by less-than-trailer size shipments (carton size) that may have left the docks by carrier late last week and arriving at smaller shops throughout the US. Seems so.

Maybe the March 22 date was based on an intermodal shipping calculation.

Seems Adorama made the move to try to keep if not attract orders with the new bundle.

This cant be lost on them, even if the sales room doesnt have the full picture.
 
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As I said before, I'm not in the US until April 5th, so can wait a week or so before I get too antsy. I really hope B&H notice the number of people leaving them on this. I'd imagine they don't care, due to having a great track record, I'm sure they have pre-orders out the wazoo, but it's not unreasonable to ask for an estimate if other sites are shipping, and people are calling all day every day. Just a simple email with "stock expected by the end of the wek" or something semi-vague would calm people.

The other thing to bear in mind is that it isn't the 22nd, which was the originally slated release date that we were all fine with. If it ships friday, that's hardly the end of the world.
 
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