japhoto said:Maybe that's just me, but as consumers I think we should demand that the support from the manufacturer should be more than just incremental and trivial updates.
That's the well-known problematic point: demand how? Writing forum posts? Buy less Canon gear or switch to Nikon as a regular consumer? All of these won't be noticed or for the wrong reasons. The things that might work is cps professionals telling Canon they're considering to switch to another brand because of mediocre support.
japhoto said:And yes, I do see the reason why they do things this way, but it isn't necessarily the best way to do business.
I hate to say it, but personally I think Canon is rather clever engineering people into buying the most expensive stuff which they never though they'd to a short time ago. Canon now just has to meet the competition, i.e. upgrade their sensors like on the 1dx and do r&d on mirrorless.
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