7D Mark II Firmware update??

Mar 3, 2015
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Anybody know if there are any plans for a firmware update to address the focusing issues for the 7D Mark II? I recently upgraded and my images are just ok. Far from tack sharp. It seems Canon has sacrificed some image quality for speed :-\ I am trying to figure out if I want to sell and get the 5D Mark III or hold out for a firmware update. Kinda Bummed out as I waited so long for this camera.

Thanks!
 
Have you already tried doing a micro focus adjustment on your 7D MKII and lens combo? Do all your lenses seem soft? What camera body were you using before?

Can you sharpen the photos some in post? Something such as Lightroom.

I would explorer some of the above before getting rid of the 7D MK II. It is a great camera and is tack sharp for me.

Kind regards,
Jason
 
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Are you using AI Servo or One Shot auto focus mode? If you're using AI Servo make sure you set "AI Servo 1st image priority" and "AI Servo 2nd image priority" to Focus priority.

[EDIT] There is also a One-Shot AF release priority setting that can be set to "Focus priority"

Cheers,
Doug
 
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Hi,
Rook said:
Anybody know if there are any plans for a firmware update to address the focusing issues for the 7D Mark II? I recently upgraded and my images are just ok. Far from tack sharp. It seems Canon has sacrificed some image quality for speed :-\ I am trying to figure out if I want to sell and get the 5D Mark III or hold out for a firmware update. Kinda Bummed out as I waited so long for this camera.

Thanks!
Have you compare the sharpness of Live View AF and normal viewfinder AF by shooting same object? May be you can post some images, so that some of us can help you take a look.

Have a nice day.
 
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I keep reading about lack of "sharp" in the 7D2, and I'm not experiencing that at all, not even a little. Shooting it with the 100-400 v1 earlier, now the 100-400 v2, and 70-200 f4 IS ... nothing but sharp images.

Of course, individual shots lack 'sharp', but when the set-up and timing and "me" are right, it blows images out of the water. I'm not so sure it's all about the camera design and technology as much as it may be about individual camera and assembly or manufacturing differences which occasionally happen in mass production -- and the complex nature of that camera itself and getting use to how it operates.

I have no doubt some of your got a camera that is 'out of spec', it happens. But I'm not ready to believe yet it's a design flaw. I can't imagine that I can be so lucky as to get the one of the few 7D2's that shoots sharp, and get the only lenses that fit well with it. Makes little sense to believe that.
 
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Every time a new higher MP camera arrives, we see posts about poor resolution. In some cases, the cameras will have issues, and in some cases, its a learning curve.

I've taken to making my first shots with a new camera using a tripod and carefully controlled conditions so that I can see what performance and sharpness the camera is capable of getting. I learned to do this many years back when I bought one of the first 7D's. My first shots were awful, so I spent a few hours reading and taking controlled shots, then went back to the same location the following week, and images were suddenly great.

So, first use a tripod, turn off IS, have good lighting and take some shots using live view and live autofocus of a object 7-15 ft away using a 30mm more or less focal length.

If the images are sharp then vary the settings one thing at a time. If not, I'd send the camera back for a exchange.

Assuming the image is sharp, turn off liveview, but leave the camera on the tripod with the same settings and compare. If images are poorer, than you need to use AFMA.

You can keep changing settings until you understand what is the cause of your issue.

In most, but not all, its just a matter of learning to use a new camera with much more complex options.

I have purchased many used DSLR's that were virtually unused from locals who switched from P&S bodies to DSLR and expected images to be perfectly in focus at all distances just like their old camera. They said the camera image is not sharp!
 
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monkey44 said:
I keep reading about lack of "sharp" in the 7D2, and I'm not experiencing that at all, not even a little. Shooting it with the 100-400 v1 earlier, now the 100-400 v2, and 70-200 f4 IS ... nothing but sharp images.

Of course, individual shots lack 'sharp', but when the set-up and timing and "me" are right, it blows images out of the water. I'm not so sure it's all about the camera design and technology as much as it may be about individual camera and assembly or manufacturing differences which occasionally happen in mass production -- and the complex nature of that camera itself and getting use to how it operates.

I have no doubt some of your got a camera that is 'out of spec', it happens. But I'm not ready to believe yet it's a design flaw. I can't imagine that I can be so lucky as to get the one of the few 7D2's that shoots sharp, and get the only lenses that fit well with it. Makes little sense to believe that.

Those that are saying images are not sharp fall into several categories.

1) they need to make afma adjustments to match the lens to the body
2) are experiencing a hardware or firmware issue (fairly common)
3) are used to the image quality of 1dx or 5d3 and notice the faults with the 7d2.

Some people who are experienced with what it SHOULD deliver never know that the camera is not performing as it should.

The 7d2 is a complex camera with a steep learning curve. But it is evident that there are some that are just flat out bad and only produce about 5 to 10% keepers at a purely technical level. If you are happy with your model, feel lucky as there are plenty out here that are not happy with it.
 
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East Wind Photography said:
monkey44 said:
I keep reading about lack of "sharp" in the 7D2, and I'm not experiencing that at all, not even a little. Shooting it with the 100-400 v1 earlier, now the 100-400 v2, and 70-200 f4 IS ... nothing but sharp images.

Of course, individual shots lack 'sharp', but when the set-up and timing and "me" are right, it blows images out of the water. I'm not so sure it's all about the camera design and technology as much as it may be about individual camera and assembly or manufacturing differences which occasionally happen in mass production -- and the complex nature of that camera itself and getting use to how it operates.

I have no doubt some of your got a camera that is 'out of spec', it happens. But I'm not ready to believe yet it's a design flaw. I can't imagine that I can be so lucky as to get the one of the few 7D2's that shoots sharp, and get the only lenses that fit well with it. Makes little sense to believe that.

Those that are saying images are not sharp fall into several categories.

1) they need to make afma adjustments to match the lens to the body
2) are experiencing a hardware or firmware issue (fairly common)
3) are used to the image quality of 1dx or 5d3 and notice the faults with the 7d2.

Some people who are experienced with what it SHOULD deliver never know that the camera is not performing as it should.

The 7d2 is a complex camera with a steep learning curve. But it is evident that there are some that are just flat out bad and only produce about 5 to 10% keepers at a purely technical level. If you are happy with your model, feel lucky as there are plenty out here that are not happy with it.

The 7D II is very sharp when it hits. It isn't soft. This is the only reason I am still using mine on the 500mm.

Mine required a AFMA, from what I have read from others I think that is a common theme. Many might think the camera is soft because of this.

The 7D II AF system is not as precise as expected, that is why some may feel it is soft. This lowers your critically sharp keeper rate. The tests I have done so far with FoCal and Lens Align show my copies precision is on par with the original 7D and 5D II. My keeper rate is on par with the 5D II and the 7D as well, and precision and keeper rate are below the 1D IV.

I think if a person is moving from a 7D or 5D II you wouldn't think much about it at all. If you own a 1 series body or the 5D III the performance wouldn't feel right.
 
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takesome1 said:
East Wind Photography said:
monkey44 said:
I keep reading about lack of "sharp" in the 7D2, and I'm not experiencing that at all, not even a little. Shooting it with the 100-400 v1 earlier, now the 100-400 v2, and 70-200 f4 IS ... nothing but sharp images.

Of course, individual shots lack 'sharp', but when the set-up and timing and "me" are right, it blows images out of the water. I'm not so sure it's all about the camera design and technology as much as it may be about individual camera and assembly or manufacturing differences which occasionally happen in mass production -- and the complex nature of that camera itself and getting use to how it operates.

I have no doubt some of your got a camera that is 'out of spec', it happens. But I'm not ready to believe yet it's a design flaw. I can't imagine that I can be so lucky as to get the one of the few 7D2's that shoots sharp, and get the only lenses that fit well with it. Makes little sense to believe that.

Those that are saying images are not sharp fall into several categories.

1) they need to make afma adjustments to match the lens to the body
2) are experiencing a hardware or firmware issue (fairly common)
3) are used to the image quality of 1dx or 5d3 and notice the faults with the 7d2.

Some people who are experienced with what it SHOULD deliver never know that the camera is not performing as it should.

The 7d2 is a complex camera with a steep learning curve. But it is evident that there are some that are just flat out bad and only produce about 5 to 10% keepers at a purely technical level. If you are happy with your model, feel lucky as there are plenty out here that are not happy with it.

The 7D II is very sharp when it hits. It isn't soft. This is the only reason I am still using mine on the 500mm.

Mine required a AFMA, from what I have read from others I think that is a common theme. Many might think the camera is soft because of this.

The 7D II AF system is not as precise as expected, that is why some may feel it is soft. This lowers your critically sharp keeper rate. The tests I have done so far with FoCal and Lens Align show my copies precision is on par with the original 7D and 5D II. My keeper rate is on par with the 5D II and the 7D as well, and precision and keeper rate are below the 1D IV.

I think if a person is moving from a 7D or 5D II you wouldn't think much about it at all. If you own a 1 series body or the 5D III the performance wouldn't feel right.

I suppose, based on all of the reports here, that we are just part of the too exacting crowd and expect our 7D2 to act like a 1DX. ;)

Seriously, all I have been saying is that there is a large contingent of owners that have experienced issues so severe that even after AFMA, the technical keeper rate is on par with 5%. 10% max if you lump in one shot AF which seems pretty decent after AFMA. However drop into AF Servo and the keeper rate goes down to 5% and sometimes the camera never gets a proper AF lock.

One of the really serious issues I've found and reported to canon is that even with 1st and 2nd shot AF priority has been selected, the camera will still fire on an out of focus image (incorrectly believes the subject is in focus) in fact NOTHING in the image is in focus. Further Zone AF is supposed to lock on the closest subject. This is not always the case. If there is sufficient background the camera will lose lock on the subject and lock solidly on the background.

These are not AFMA issues and there are numerous similar reports of the same. I sent mine into Canon with very detailed reports of the issues and still waiting for their evaluation. They have been closed a lot due to weather and cannot honor the CPS turn around times :(

I'm very happy that some of the units are working flawlessly. That gives the rest of us hope that there is a solution and we are not stuck with a badly designed camera body.
 
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East Wind Photography said:
takesome1 said:
East Wind Photography said:
monkey44 said:
I keep reading about lack of "sharp" in the 7D2, and I'm not experiencing that at all, not even a little. Shooting it with the 100-400 v1 earlier, now the 100-400 v2, and 70-200 f4 IS ... nothing but sharp images.

Of course, individual shots lack 'sharp', but when the set-up and timing and "me" are right, it blows images out of the water. I'm not so sure it's all about the camera design and technology as much as it may be about individual camera and assembly or manufacturing differences which occasionally happen in mass production -- and the complex nature of that camera itself and getting use to how it operates.

I have no doubt some of your got a camera that is 'out of spec', it happens. But I'm not ready to believe yet it's a design flaw. I can't imagine that I can be so lucky as to get the one of the few 7D2's that shoots sharp, and get the only lenses that fit well with it. Makes little sense to believe that.

Those that are saying images are not sharp fall into several categories.

1) they need to make afma adjustments to match the lens to the body
2) are experiencing a hardware or firmware issue (fairly common)
3) are used to the image quality of 1dx or 5d3 and notice the faults with the 7d2.

Some people who are experienced with what it SHOULD deliver never know that the camera is not performing as it should.

The 7d2 is a complex camera with a steep learning curve. But it is evident that there are some that are just flat out bad and only produce about 5 to 10% keepers at a purely technical level. If you are happy with your model, feel lucky as there are plenty out here that are not happy with it.

The 7D II is very sharp when it hits. It isn't soft. This is the only reason I am still using mine on the 500mm.

Mine required a AFMA, from what I have read from others I think that is a common theme. Many might think the camera is soft because of this.

The 7D II AF system is not as precise as expected, that is why some may feel it is soft. This lowers your critically sharp keeper rate. The tests I have done so far with FoCal and Lens Align show my copies precision is on par with the original 7D and 5D II. My keeper rate is on par with the 5D II and the 7D as well, and precision and keeper rate are below the 1D IV.

I think if a person is moving from a 7D or 5D II you wouldn't think much about it at all. If you own a 1 series body or the 5D III the performance wouldn't feel right.

I suppose, based on all of the reports here, that we are just part of the too exacting crowd and expect our 7D2 to act like a 1DX. ;)

Seriously, all I have been saying is that there is a large contingent of owners that have experienced issues so severe that even after AFMA, the technical keeper rate is on par with 5%. 10% max if you lump in one shot AF which seems pretty decent after AFMA. However drop into AF Servo and the keeper rate goes down to 5% and sometimes the camera never gets a proper AF lock.

One of the really serious issues I've found and reported to canon is that even with 1st and 2nd shot AF priority has been selected, the camera will still fire on an out of focus image (incorrectly believes the subject is in focus) in fact NOTHING in the image is in focus. Further Zone AF is supposed to lock on the closest subject. This is not always the case. If there is sufficient background the camera will lose lock on the subject and lock solidly on the background.

These are not AFMA issues and there are numerous similar reports of the same. I sent mine into Canon with very detailed reports of the issues and still waiting for their evaluation. They have been closed a lot due to weather and cannot honor the CPS turn around times :(

I'm very happy that some of the units are working flawlessly. That gives the rest of us hope that there is a solution and we are not stuck with a badly designed camera body.

Just a follow up. Found out from canon today that they replaced the mirror box, AF sensor, and recalibrated everything back to factory specifications.

Here's hoping for success.
 
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Hi all of my L lensens needed some corrections, and they are on focus almost every time.. but my sigma 50mm 1.4 art is pretty much useless on the 7d mkii.. the AF is very unstabile... I already had it look at where they corrected it + 11 in the micro adjustment. Plus i also have it on +10 in camera... but the focus jumps around if i take the same picture.. anyone else have the 50 mm 1.4 art on the 7dmkii?
 
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I love my 7d2! But coming from a 350d I think I'd love a faulty 7d2 too! :D

I feel like my keeper rate has increased quite alot but I suppose that should be the case compared to 350d.

However Im not getting THAT much more sharper pictures I imagined and the keeper rate is not something one might assume after getting one of the best AF systems Canon has to offer.

Anyway - Im happy with my money spend! At the beginning I found myself looking for softness in my pictures but luckily my good friends told me not to pixel peep and now it's all good!

Dunno if I see or should see any difference between my shots with the 350d and 7d2. 7d2 just makes everything easier and gives me more of those keeper shots! Feel free to take a look at my photostream if you can pick the difference! https://www.flickr.com/photos/129552137@N04/

-Dan
 
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Hi, thank you all for the great response. I am pretty much a novice but learning fast. I have tried many different lenses with all kinds of settings. I am learning to do dog photography at dog shows and portraits. It seems on movement shots I am getting maybe 1 out of 4 sharp images outside. Inside forget about it. When I try a still shot you would think all images would be in focus but they are not. Very inconsistent. I shoot mainly on AV but get the same results on full auto and others. I am mostly shooting with a 50mm 1.4f USM and a 100mm 2.0f USM and on occasion a 70-200 2.8f IS. This weekend I am going to reset the camera back to factory specs and start over. I have talked to Canon and am probably going to send the camera back to get checked out.

I moved up from a Rebel T2i, lol

Thanks again!
 
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I would send it in. I got mine back a couple of days ago. Seems a lot better behaved and seems to take and hold AFMA now. They replaced the mirror box and AF sensor. I think they are integrated.

Hopefully this weekend I can give it a shake down on some flying birds. Shots of the dog are not a real test.

However just based on shooting a spider lens call, it is very stable in its lock. Even with servo AF. No jumping around on a static target. I'm cautiously optimistic.

So don't fret too much. Seems maybe some of these issues might be bad mirror boxes.
 
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