B&H 1DX Order Fulfillment Tracking

[kowalski]

SWEEET
Thank you for your orderprint 420 Ninth Avenue New York, NY 10001 Toll Free: 1.800.606.6969 Phone: 212.444.6615 www.bhphotovideo.com
Date: 03/14/2012
Order #: 3801052xx Order Type: PHONE Order Status: In stock, order sent to warehouse Thank You For Your Order • Invoice #3801052xx

Ship To:
GARY SAMPLES GARY SAMPLES
Bill To:
GARY SAMPLES GARY SAMPLES
Payment:
CARD: Amount: $6846.15
CARD: ************
Order Details Canon EOS 1DX DIGITAL SLR CAMERA

B&H# CAE1DX : Mfr# 5253B002

Status: In stock, order sent to warehouse UPS 2-Day Air

Share this purchase:
Qty:1
price:$6799.00
Item Total:$6799.00
Orders consisting of two or more types of items may be shipped from multiple locations. All orders are subject to approval by our verification deptartment. We will notify you by phone or email should your order be delayed.
Sub Total:$6799.00
Shipping:$58.90
Sales Tax:$0.00

Which is strange, because it looks like I placed my order earlier - order # 3801043xx - but my order still shows backordered...

 

[DrDeano]

Adding some B&H information from another thread to try to keep it all in one place.

I also ordered the evening of the 14th and have been told that I won't make it out of the first shipment, and maybe not the next.

I also ordered mine on 3/14/12 in the evening (just after 9:30 CST). What I was told is it was after business hours, so they considered it ordered on 3/15/12. My order number is 101989xxxx.

They cannot give me any shipping or delivery date for my order. The fact of the matter is they don't know.

 

[DrDeano]

I would like to add some information to the top of this topic for new visitors that might also help.

From what I am hearing here; am I wrong to infer that B&H has been filling orders from two shipments from Canon?

This meaning that the third shipment they receive should serve those who ordered AFTER 6PM EST on 3/14.

Does this sound correct?

Also, please post if you have received a tracking number.. that would be most helpful!

 

[pup73]

I would like to add some information to the top of this topic for new visitors that might also help.

From what I am hearing here; am I wrong to infer that B&H has been filling orders from two shipments from Canon?

This meaning that the third shipment they receive should serve those who ordered AFTER 6PM EST on 3/14.

Does this sound correct?

Also, please post if you have received a tracking number.. that would be most helpful!

That sounds correct; that's essentially what I was told by a b&h csr. Seems like I missed the initial two allotments by 5 hours.

-c

 

[DHaass]

Just in pure numbers and times:
Lowest order number I've seen here from afternoon calls is 12:50pm EST with 1019886xxx.
My order number from 9:25pm CST with 1019892xxx.

That's in the order of 5,000+ camera bodies difference. That's a lot of camera bodies, and no one knows how big the shipments are until they hit the loading dock.

 

[DHaass]

Ahhh...I didn't think of that. Good point, but it seems like most of the volume for that day and evening seems to be 1D X related. Either way I'm still on back order, and I don't think I'll see it any time before the next two weeks.

 

[lethalfalcon]

It's also entirely possible that they don't use fully sequential ordering on their invoices. With larger sale systems, you have to worry about multiple systems all trying to add records at the same time, and they may have a database cluster, as well. So, different servers would use different numbers for the last digit. It may be that they only got 500 orders, and the last digit is there to ensure there are no collisions on the order number.

At least, I certainly hope so, or the order I placed on 3/16 might just be my Christmas present. :'(

 

[Loswr]

Just in pure numbers and times:
Lowest order number I've seen here from afternoon calls is 12:50pm EST with 1019886xxx.
My order number from 9:25pm CST with 1019892xxx.

That's in the order of 5,000+ camera bodies difference. That's a lot of camera bodies, and no one knows how big the shipments are until they hit the loading dock.

That would only be true if every single order placed with B&H that day was for a 1D X...I sincerely doubt that's the case.

 

[victorwol]

Order 10199208xx I might be lucky and get it before Christmas.

 

[DHaass]

Just in pure numbers and times:
Lowest order number I've seen here from afternoon calls is 12:50pm EST with 1019886xxx.
My order number from 9:25pm CST with 1019892xxx.

That's in the order of 5,000+ camera bodies difference. That's a lot of camera bodies, and no one knows how big the shipments are until they hit the loading dock.

That would only be true if every single order placed with B&H that day was for a 1D X...I sincerely doubt that's the case.

I'm not saying it's so; it seems a pretty good possibility though, considering the angst that's been shown on this forum over one camera body. You would think half of the Canon owners ordered one. At $6800 I don't see how that many could afford it or could explain to their spouses why they needed it.

I hope your point is closer to being right.

 

[Loswr]

I really doubt there were a large number of 1D X orders. Consider - there are less than 20 people on CR forums (maybe 10 or less, I haven't counted) posting about preordering a 1D X on 3/14. That's out of close to 1300 members here counting only those with 10 or more posts.

Soon after 3/14 when people posted a few times and order numbers, I looked over my order history, and a back-of-envelope estimate showed that orders on 3/14 were at about the same pace as any other day.

 

[pup73]

I'm not saying it's so; it seems a pretty good possibility though, considering the angst that's been shown on this forum over one camera body. You would think half of the Canon owners ordered one. At $6800 I don't see how that many could afford it or could explain to their spouses why they needed it.

I hope your point is closer to being right.
[/quote]

Yeah it does seem like a surprising number of people placed Pre-orders for this camera; im number 50 on my local "small" dealer's list. 50!?!?

-c

 

[Loswr]

I should say, 'large number' is relative. Compared to the 5DIII, the numbers are small.

 

[DHaass]

I should say, 'large number' is relative. Compared to the 5DIII, the numbers are small.

At almost twice the price I guess it's not surprising. Plenty of griping over the $3500 too. Well, hope you get yours soon and mine follows not too far behind the rest.

 

[kowalski]

I just had a chat with someone at B&H and he said they are still waiting for the shipment that was supposed to show up on Tuesday.

Looks like I was misled to say the least. And as happy as I am for people that have or are about to receive their orders, as disappointed I am to see that B&H apparently is shipping weborders that have been posted after my phone order was placed, especially after being told last Tuesday that my order should ship either on the 5th or the 6th of July. And as a matter of fact, I don't recall seeing people with phone orders posting any shipping information, but I might have missed tha.

 

[vinfung88]

I just had a chat with someone at B&H and he said they are still waiting for the shipment that was supposed to show up on Tuesday.

Looks like I was misled to say the least. And as happy as I am for people that have or are about to receive their orders, as disappointed I am to see that B&H apparently is shipping weborders that have been posted after my phone order was placed, especially after being told last Tuesday that my order should ship either on the 5th or the 6th of July. And as a matter of fact, I don't recall seeing people with phone orders posting any shipping information, but I might have missed tha.

I am one of those with phone orders, and my status is now "new order processing". because of my dumbness of forgetting to change the address on my credit card, they put a pending hold on the product, and hence I will be calling them tomorrow to quickly process it. Hope that it will be shipping on monday!!I will keep you posted if mine ships.

 

[pup73]

So I wake up this morning to a new email from b&h...

The canned response you get informing you that one of your items remains on backorder. For a minutes my hopes were up

-c

 

[kowalski]

Got the same email this morrning...

 

[Loswr]

I didn't get that email. They pack on Sunday and Monday for shipment on Monday... that's two B&H business days for them to get my 1D X onto the loading dock...

 

[vinfung88]

I just had a chat with someone at B&H and he said they are still waiting for the shipment that was supposed to show up on Tuesday.

Looks like I was misled to say the least. And as happy as I am for people that have or are about to receive their orders, as disappointed I am to see that B&H apparently is shipping weborders that have been posted after my phone order was placed, especially after being told last Tuesday that my order should ship either on the 5th or the 6th of July. And as a matter of fact, I don't recall seeing people with phone orders posting any shipping information, but I might have missed tha.

I am one of those with phone orders, and my status is now "new order processing". because of my dumbness of forgetting to change the address on my credit card, they put a pending hold on the product, and hence I will be calling them tomorrow to quickly process it. Hope that it will be shipping on monday!!I will keep you posted if mine ships.

an update: My order went through now!
3801408** 03/14/2012 PHONE In stock, order sent to warehouse Pending... $6799.00
Tuesday delivery whoo!!