MikeHit's Quote: "...The A9 is aimed at the pros and Sony have too many reputational disadvantages to get a wholesale shift in the pro market. ..."
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In Still Photos, ABSOLUTELY YES that Sony is atrocious at customer service!
With our Canon pro services we can get loaners on lenses, cameras and even
whole systems but of course we've got a ton of Canon gear!
On the Pro Video Side where we are paying $25,000 to $120,000 for Sony Betacam News Cameras and Sony F55/F65 4K/8K's, THEN their customer service experience is UTTERLY SUPERB and I can pretty much get anything I want from Sony Professional Broadcast so while Sony has a LOT of catching up to do when it comes to pro-level stills cameras, their broadcast video systems division is WELL POISED to handle the onslaught of customer service needs. They just need to transfer their video know-how to the still photos division which I think they are STARTING to get a handle on. I would say give it another 2 to 4 years and they will be getting close to Canon CPS levels of help!
I love the look of the A9 so far, so we MIGHT take a closer look at it in a test environment and if it's small size coupled with a good 50 or 95mm Cine Prime lens gives us good video, then we'll add it to our arsenal of stills and video gear. It's a GREAT START but we will do further reviews in June if we can get our hands on one.
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Again, this is a GREAT SONY camera but will it tackle the wants and needs of pros is yet to be seen....
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In Still Photos, ABSOLUTELY YES that Sony is atrocious at customer service!
With our Canon pro services we can get loaners on lenses, cameras and even
whole systems but of course we've got a ton of Canon gear!
On the Pro Video Side where we are paying $25,000 to $120,000 for Sony Betacam News Cameras and Sony F55/F65 4K/8K's, THEN their customer service experience is UTTERLY SUPERB and I can pretty much get anything I want from Sony Professional Broadcast so while Sony has a LOT of catching up to do when it comes to pro-level stills cameras, their broadcast video systems division is WELL POISED to handle the onslaught of customer service needs. They just need to transfer their video know-how to the still photos division which I think they are STARTING to get a handle on. I would say give it another 2 to 4 years and they will be getting close to Canon CPS levels of help!
I love the look of the A9 so far, so we MIGHT take a closer look at it in a test environment and if it's small size coupled with a good 50 or 95mm Cine Prime lens gives us good video, then we'll add it to our arsenal of stills and video gear. It's a GREAT START but we will do further reviews in June if we can get our hands on one.
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Again, this is a GREAT SONY camera but will it tackle the wants and needs of pros is yet to be seen....
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