Disappointed in Amazon 5D Mark III Preorder

[jpvonhemel]

Amazon still shows the camera as not released yet. We all know that to be false, or all the other major players are breaking the release date with Canon. I normally love Amazon, but they have failed on this preorder. I preordered about 0600 MST on the announce date and I have an estimated arrival date of April 3rd.

 

[CMI]

Amazon still shows the camera as not released yet. We all know that to be false, or all the other major players are breaking the release date with Canon. I normally love Amazon, but they have failed on this preorder. I preordered about 0600 MST on the announce date and I have an estimated arrival date of April 3rd.

Amazon = Epic Fail!
Your lucky I preorder March 2 at 0630 am and my still says preorder.
I don't know what to do should I order at other sites and cancel if others fill first?
If I wait on Amazon will I still be waiting in May?
They can't tell you $h^T, why have a costumer service at all?

 

[Waiting on Godot]

I feel you. I was a 6:57 AM EST pre-order. I finally broke down and ordered from a different retailer. They were able to tell me with certainty that it would ship today. Because the store is in a different state than me, I'm still avoiding sales tax (which basically pays for a warranty), but I did lose my cheap overnight shipping. The best way to send a message to Amazon is to (a) contact them and explain the situation and (b) vote with your feet (i.e., order elsewhere). It won't help you this go-round, but perhaps it'll prompt them to get their act in gear for the next big release.

 

[Canon Rumors]

Amazon began shipping bodies on the 21st, and lots went out yesterday. I expect more will leave today. Unfortunately, I don't have a contact at Amazon to give a better idea.

 

[PageWorks Studios]

They must not show availability until they actually have cameras in stock then (eg, pre-orders filled), because website still says "not yet released" and though I preordered the day it was announced, I can't get anyone there to even give me an ETA other than "we'll let you know when it ships."

 

[etx]

Ok, that's great to hear. Thanks for the info, I feel much better.

I'm on a budget, so I want to save the $210 in sales tax and I cant pay a ton for shipping. I think I paid $38 and they said it would be to Detroit by Wed of next week. What did overnight shipping with Saturday delivery cost? If it's not bad I may call and change it to that.

 

[CanonBo]

I'm extremely frustrated by Amazon's handling of this situation. There are plenty of people that already have their cameras shipped out from amazon so how can the customer service folks say that the camera has not been released yet. The person I chatted with asked me to call Canon to find out when the camera will released! Big mistake ordering through Amazon. I placed my order at 7:00AM CST on March 2nd. Still no status update from Amazon. I'll never use Amazon again after this epic failure on their part!

 

[okcamera]

I've had SO many problems with Amazon. I learned the hard way. haha

I ordered from Unique Photo. They are THE best. I absolutely love them. (It's just uniquephoto.com)

And I have a free next day air coupon for them if you want it... maybe you can just cancel with Amazon and get it from Unique by tomorrow! hah

 

[Fatalv]

Another disgruntled Amazon customer here. Preordered 12:15 EST March 2nd. Still at the "Not Yet Shipped" stage. If it wasn't for the 3% off for using the Amazon Visa ($105) I'd have gone elsewhere by now.

I'm also starting to wonder whether Amazon screwed people that chose free shipping. Although it seems like the majority of people are being screwed so it could just be that I'm paranoid.

If CR says things started to ship on the 21st why haven't so many people that ordered on day 1 , including myself, seen any estimate of delivery?

 

[Ew]

online w/ Amazon chat support right now:

Shyam Prasad:Thanks for the information.
I checked and see that this item Canon EOS 5D Mark III 22.3 MP Full Frame CMOS Digital SLR Camera (Body) has not yet been released.

Shyam Prasad:I'm sorry David, the item hasn't released yet, we haven't provide any tracking information for this item yet.

 

[PageWorks Studios]

JUST got my email that the camera has SHIPPED!! I'll try to update when it arrives but means probably Monday because I'm on Prime....

 

[Mt Spokane Photography]

The big camera sellers have fantastic shipping facilities, but shipping 10,000 or more takes time, I ordered from Adorama later on Mar 2, and they shipped mine on the 22nd rather than the 21st, probably because I was down on the list.

I would not be surprised if it took 3 or more days to ship the huge number of cameras Amazon sells. This is in line with past introductions, I seem to recall that 5D MK II buyers were really unhappy because Amazon got their allocation of bodies in a second wave of shipments, 2 weeks later than B&H or Adorama.

 

[SeanNY]

AMAZON CUSTOMER SERVICE SWEARS THEY HAVE NOT RECEIVED A SINGLE UNIT YET

Sorry for the all caps but I am an Amazon super-user and I get top-quality customer service from them. I just spoke with a US-based representative, who confirmed three times that Amazon has not received any units at all and does not expect to get any soon.

I ordered my unit at 2:30 am PST on March 2nd. She say her best entimate is that I will receive it on May 2nd.

Note, I should ahve asked her if there was a difference between kits and body only. I ordered body only.

 

[gwineman]

Yep - I had an order for a body that I placed on March 3 and never heard anything (crickets). I just found an online retailer in Ohio that had bodies in stock... I canceled my Amazon order and I'll have the camera on Tuesday. #Amazon #Fail

 

[randplaty]

I placed an order on March 2nd and got overnight shipping. Nothing has been updated at all on my account.

It still says "Not yet shipped" with no shipping estimate.

My friend who ordered the morning of March 3rd already has a shipping estimate.

I called Amazon and the lady thought that the camera had not yet been released. She couldn't give me any more information on shipments or anything besides what the website already says. She even seemed to suggest that because I ordered overnight, that they would send out my 5D3 later in order for all of the 5D3s to arrive at the same time. Ridiculous.

 

[PageWorks Studios]

It will be interesting to see if anyone else gets a shipping notice today - I can't imagine I'm the only one who is getting their preorder filled. Here's the email:

Hello todd page,
Thank you for shopping with us. We thought you'd like to know that we shipped your item, and that this completes your order. Your order is on its way, and can no longer be changed. If you need to return an item from this shipment or manage other orders, please visit Your Orders on Amazon.com.

Your estimated delivery date is:
Monday, March 26, 2012

Your order was sent to:
Todd Page
----
-------
---------
United States

Your package is being shipped by UPS and the tracking number is [cut]. Depending on the ship speed you chose, it may take 24 hours for your tracking number to return any information. Please note that a signature may be required for the delivery of any package where the value of the contents is greater than $700. If no one will be available to sign for this package, you may wish to make alternate delivery arrangements with the carrier.

Shipment Details

Canon EOS 5D Mark III 22.3 MP Full Frame CMOS Digital SLR Camera (Body)
Sold by Amazon.com LLC (Amazon.com) $3,499.00


I really hope the rest of you hear from them sooner than later - but it's amazing to me, that the amazon call center still says it's "yet to be released" when they're shipping them out the door.....

 

[The19th]

They're trickling out. My Body Only order from Amazon just now arrived from UPS. Charging the battery atm.

Order placed: March 2, 6:51am Pacific
Shipping notification received: March 22, 10:31am Pacific
Shipped from the Fernley, NV distribution center to Sacramento, CA
Delivery: March 23, 2:40pm Pacific

 

[Nick888]

They're trickling out. My Body Only order from Amazon just now arrived from UPS. Charging the battery atm.

Order placed: March 2, 6:51am Pacific
Shipping notification received: March 22, 10:31am Pacific
Shipped from the Fernley, NV distribution center to Sacramento, CA
Delivery: March 23, 2:40pm Pacific

Can you please provide us your packaging slip? I want to show it to the Amazon CS cuz they keep saying it's not release yet and they haven't have any yet.

 

[brandonm]

Just got the email that Amazon shipped my camera. "Your Amazon.com order of "Canon EOS 5D Mark III 22.3..." has shipped!" I preordered early am on March 2nd, order the kit and shipping to Bay Area in California. Tracking shows in "Shipped on March 23, 2012"

 

[m3tek44]

I too placed ordered 3/2 living in Bay Area but body only. I see that CC is pending for charges which means i expect Amazon to ship out my new toy soon. In addition amazon order status is now changed to "shipping soon".