Free 1DX2 AF guide from Canon

[LordofTackle]

I don't really get it either. Maybe their reasoning was that someone who uses BBF only wants the AF to jump into action when focus button is pressed and thus just implemented this behavior for live view too...

 

[Jack Douglas]

I don't really get it either. Maybe their reasoning was that someone who uses BBF only wants the AF to jump into action when focus button is pressed and thus just implemented this behavior for live view too...

Then make it an option. Someone slipped up, or maybe Canon doesn't have much touch expertise in their ranks.

Jack

 

[Viggo]

Does anyone know how, where and who we could contact to give suggestions for firmware upgrades?

I mean, if no one tells them, the chances are zero they'll fix it.

 

[Jack Douglas]

I have requested a contact via:

[email protected]

Will let you know the result of my inquiry. I briefly described the issue in the email.

Jack

 

[Viggo]

I have requested a contact via:

[email protected]

Will let you know the result of my inquiry. I briefly described the issue in the email.

Jack

Superb! If you get a chance tell them to stop the stabilizer at least in playback mode, lol

 

[Jack Douglas]

I have requested a contact via:

[email protected]

Will let you know the result of my inquiry. I briefly described the issue in the email.

Jack

Superb! If you get a chance tell them to stop the stabilizer at least in playback mode, lol

I only had asked about the AF issue but the good news is that a reply came quickly. Not sure if this is of help, but it's the reply. I've always received good support via this Canadian link.

Jack

Dear Mr. Jack Waller

Thank you for your E-mail inquiry.

I have tested your issue here. I have the camera with AF-ON as Autofocus and exposure. When in Live View you have to methods to focus:

1. AF method is Face + Tracking, when you touch, you will only select the AF point, then you can press the AF-ON to focus on that specific point.

2. AF method FlexiZone AF, when you touch, the camera will focus on that point.

If the problem persists, please contact our Customer Information Centre at your earliest convenience at 1-800-OK CANON [1-800-652-2666]. We are available Monday through Friday from 9:00am to 6:00pm EST (excluding holidays) and would be more than happy to assist you.

Should you require further assistance, please feel free to email us or visit our customer support website at http://www.canon.ca

 

[Viggo]

I have requested a contact via:

[email protected]

Will let you know the result of my inquiry. I briefly described the issue in the email.

Jack

Superb! If you get a chance tell them to stop the stabilizer at least in playback mode, lol

I only had asked about the AF issue but the good news is that a reply came quickly. Not sure if this is of help, but it's the reply. I've always received good support via this Canadian link.

Jack

Dear Mr. Jack Waller

Thank you for your E-mail inquiry.

I have tested your issue here. I have the camera with AF-ON as Autofocus and exposure. When in Live View you have to methods to focus:

1. AF method is Face + Tracking, when you touch, you will only select the AF point, then you can press the AF-ON to focus on that specific point.

2. AF method FlexiZone AF, when you touch, the camera will focus on that point.

If the problem persists, please contact our Customer Information Centre at your earliest convenience at 1-800-OK CANON [1-800-652-2666]. We are available Monday through Friday from 9:00am to 6:00pm EST (excluding holidays) and would be more than happy to assist you.

Should you require further assistance, please feel free to email us or visit our customer support website at http://www.canon.ca

Nope, it still doesn't focus when I use FlexiZone. Did you have any luck with that?

 

[Jack Douglas]

Sorry, not yet. I don't have a history of using live view but I'll try to play with it soon.

Jack

 

[LordofTackle]

Nope, it still doesn't focus when I use FlexiZone. Did you have any luck with that?

I just gave it a short try and for me it doesn't work either. Doesn't matter whether I use flexizone or face+tracking: when AF start is attributed to AF-ON button instead of shutter button it only starts focussing when AF-ON button is pressed, and NOT on touch.

-Sebastian

 

[Viggo]

Nope, it still doesn't focus when I use FlexiZone. Did you have any luck with that?

I just gave it a short try and for me it doesn't work either. Doesn't matter whether I use flexizone or face+tracking: when AF start is attributed to AF-ON button instead of shutter button it only starts focussing when AF-ON button is pressed, and NOT on touch.

-Sebastian

Thanks for joining in, that means that I'm not crazy, always good to confirm.

I just started to go into user defined buttons from my custom INFO-menu and put AF on the shutter, when using LV and then it works, even if I don't remove AF from the AF-ON button. An extra step, but at least it's no too much hassle.

I still have the IS running when in playback from Live View, that's even worse....

 

[DaveGershon]

Thank you for sharing the guide.
Dave