New EOS 7D Mark II Firmware Available Tomorrow

Lots of autofocus bugs that need to be addressed, but no fixes yet, or any acknowledgement that they even exist.

How about if Canonrumors compiles a list of described faults and forwards it to Canon?

Here are 3 for starters:

1 - My 7DMkii is generally extremely fast and accurate regardless of which focus area or case is selected, provided that I shoot in ONE SHOT or AI FOCUS mode, and single shot drive. It is extremely fast and accurate, switching instantly from macro subjects to distant objects and back again, with my 100mm IS macro fitted. Even with the 180mm macro it is pretty fast. Never misses focus. On the other hand, if I set SERVO focus and continuous drive (with focus priority selected) the camera locks onto the subject for the first frame, and then completely loses the plot. It couldn't keep up with a slow-moving tortoise at 3fps, let alone an athlete at 10fps! My 5DMkiii is MUCH better for action subjects, and it isn't even a "sports" camera!

2 - In 65 point focus zone, and AI FOCUS or ONE SHOT focus, my 7DMkii always locks onto the nearest object, regardless of where it is in the frame. But in SERVO mode the camera ignores the nearest object and focuses on the centre point. I've experimented endlessly with all the myriad of focus options, but none of them work satisfactorily when the camera is set to SERVO focus and continuous drive.

3 - The focus screen is slightly out of alignment with the sensor plane in my camera. Meaning that if I focus manually using the viewfinder, the resulting image is back focused. When focusing manually in live view, the resulting image is tack sharp. When using autofocus (spot) via the viewfinder, the resulting images are tack sharp, but the viewfinder image is slightly out of focus. This is not fixable with AFMA.

Just to clarify, I'm not a novice, I'm a pro wildlife photographer with several years experience of Canon cameras (40D & 50D then 7D & 6D then 5DMkiii & 7DMkii). Having used the 5DMkiii I'm fully experienced with "cases" and all the other focus options. These all work fine on the 5DMkiii, but there are definite issues with the 7DMkii.

Unfortunately I'm stuck with these problems as the camera was a grey import, and in any case Canon don't seem to accept there is a problem.
 
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entoman said:
2 - In 65 point focus zone, and AI FOCUS or ONE SHOT focus, my 7DMkii always locks onto the nearest object, regardless of where it is in the frame. But in SERVO mode the camera ignores the nearest object and focuses on the centre point. I've experimented endlessly with all the myriad of focus options, but none of them work satisfactorily when the camera is set to SERVO focus and continuous drive.

It's like endlessly experimenting to get the camera to automatically set the aperture in Av mode. You're not buying yourself much credibility by highlighting normal and expected behavior as a 'bug'. I guess it's one of those RTFM things... ::)
 
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3 - The focus screen is slightly out of alignment with the sensor plane in my camera. Meaning that if I focus manually using the viewfinder, the resulting image is back focused. When focusing manually in live view, the resulting image is tack sharp. When using autofocus (spot) via the viewfinder, the resulting images are tack sharp, but the viewfinder image is slightly out of focus. This is not fixable with AFMA

there have been what seems to be some legitimate reports of 7dii's with af problems. posters here said they returned the camera for service and had the mirror box/af module replaced and then it was fine. that is not a firmware problem. if your cameras image in the viewfinder does not match the captured image then send it in for service or return it.
 
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Don Haines said:
bluemoon said:
Canon1 said:
I hope that this firmware update corrects for the incompatibility I am experiencing between my 7DII and Nikkor lenses. I'm going through a lot of duct tape....

well, the duct tape is the issue, you are supposed to use the hot glue!

pierre

Two problems here....

First, it is called DUCK tape, not duct tape.... as the original fabric used on the tape backing was canvas duck....

Second, you don't use it on a camera.... this is the proper usage.....

Both duck and duct are accepted usage: http://en.wikipedia.org/wiki/Duct_tape
 
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candc said:
3 - The focus screen is slightly out of alignment with the sensor plane in my camera. Meaning that if I focus manually using the viewfinder, the resulting image is back focused. When focusing manually in live view, the resulting image is tack sharp. When using autofocus (spot) via the viewfinder, the resulting images are tack sharp, but the viewfinder image is slightly out of focus. This is not fixable with AFMA

there have been what seems to be some legitimate reports of 7dii's with af problems. posters here said they returned the camera for service and had the mirror box/af module replaced and then it was fine. that is not a firmware problem. if your cameras image in the viewfinder does not match the captured image then send it in for service or return it.

Hopefully one would check the diopter adjustment before sending it for service...
 
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flyingSquirrel said:
One simple question about the updating process for firmware (which is NOT answered in any instructions that I can find)... To anyone that has actually updated firmware on a recent canon camera....Will all camera settings be reset to default and require me to go through all menus to set things back to how I want? Thanks for any help

It used to be recommended that you reset your camera after a firmware update, and its still a very good idea. Software is very complex, you might just have the one in 50 million combination of settings that will cause a issue.
 
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candc said:
yes about the diopter adjustment. if its off then your display in the viewfinder should be blurry. if its sharp and the image you see is sharp then you diopter is adjusted correctly.
Btw does it matter where the diopter is adjusted if I just see the image clearly? It gets only blurry if I roll the diopter all the way to the one direction (on the other direction it's completely fine). //OT
 
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Proscribo said:
candc said:
yes about the diopter adjustment. if its off then your display in the viewfinder should be blurry. if its sharp and the image you see is sharp then you diopter is adjusted correctly.
Btw does it matter where the diopter is adjusted if I just see the image clearly? It gets only blurry if I roll the diopter all the way to the one direction (on the other direction it's completely fine). //OT

All the diopter does is compensate for your vision. Canon sells diopter adjustment lenses if the built-in adjustment isn't sufficient.
 
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entoman said:
2 - In 65 point focus zone, and AI FOCUS or ONE SHOT focus, my 7DMkii always locks onto the nearest object, regardless of where it is in the frame. But in SERVO mode the camera ignores the nearest object and focuses on the centre point. I've experimented endlessly with all the myriad of focus options, but none of them work satisfactorily when the camera is set to SERVO focus and continuous drive.

Please correct me if I'm wrong, but I actually think it's supposed to do that...? From what I understand, in Servo mode, when you select all points, zone or expansion point, the camera focuses center point first and then attempts to track from there.
 
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Act444 said:
entoman said:
2 - In 65 point focus zone, and AI FOCUS or ONE SHOT focus, my 7DMkii always locks onto the nearest object, regardless of where it is in the frame. But in SERVO mode the camera ignores the nearest object and focuses on the centre point. I've experimented endlessly with all the myriad of focus options, but none of them work satisfactorily when the camera is set to SERVO focus and continuous drive.

Please correct me if I'm wrong, but I actually think it's supposed to do that...? From what I understand, in Servo mode, when you select all points, zone or expansion point, the camera focuses center point first and then attempts to track from there.

You're not wrong. It's already been pointed out to him/her in another thread, but it didn't sink in, apparently.
 
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neuroanatomist said:
Act444 said:
entoman said:
2 - In 65 point focus zone, and AI FOCUS or ONE SHOT focus, my 7DMkii always locks onto the nearest object, regardless of where it is in the frame. But in SERVO mode the camera ignores the nearest object and focuses on the centre point. I've experimented endlessly with all the myriad of focus options, but none of them work satisfactorily when the camera is set to SERVO focus and continuous drive.

Please correct me if I'm wrong, but I actually think it's supposed to do that...? From what I understand, in Servo mode, when you select all points, zone or expansion point, the camera focuses center point first and then attempts to track from there.

You're not wrong. It's already been pointed out to him/her in another thread, but it didn't sink in, apparently.

There you go:
 

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Hi,
BigAntTVProductions said:
THIS FIRMWARE IS ONLY FOR WINDOWS
when can we mac users be able too extract it?
Canon Singapore had the mac version:
http://search-sg.canon-asia.com/canon__sg_en__sg_p_en/search.x?q=&ie=utf8&cat=0&d=DOWNLOADS&ct=Support&pagemax=10&imgsize=1&pdf=ok&zoom=1&hf=category%09zubaken&cf=model_sm%3AEOS+7D+Mark+II&modelName=EOS+7D+Mark+II&ref=support-sg.canon-asia.com&pid=VBnpD-_9POl-Wj6qS7GfLA..&qid=kFIbwrer4LpdSnbFQAxapLxcLC-J4L_N&page=2

Have a nice day.
 
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entoman said:
--snipped stuff--

3 - The focus screen is slightly out of alignment with the sensor plane in my camera. Meaning that if I focus manually using the viewfinder, the resulting image is back focused. When focusing manually in live view, the resulting image is tack sharp. When using autofocus (spot) via the viewfinder, the resulting images are tack sharp, but the viewfinder image is slightly out of focus. This is not fixable with AFMA.

--snipped stuff--
I do believe that the focus screen is removable on the 7dMII, thus it may not be properly seated in the camera assembly, if the focus screen is the element out of alignment. Short of using the appropriate tools to remove and re-seat it, there is no way to know if that's the only component out of alignment. Fortunately, since it is user replaceable, you should be able to get the components to work on the focus screen remove it and reinsert it without doing damage to your camera. Of course, I'd research that extensively before trying it, but it is worth a shot to see if it solves that particular problem you're having.

Besides, no firmware can fix a misaligned focus screen. Just like no firmware in the universe could have fixed the sensor vibration/alignment issues in my first 7DmII body. Reduced the effects... maybe. But fixed it? Hardly. You're very lucky your images are tack-sharp with the AF even in spot-one shot/AI focus.
 
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