The New Canon EOS R6 firmware v1.3.0 has been pulled globally

f119a · Apr 1, 2021

I heard when you record 4k60p or 50p in APS-C mode the camera will freeze or showing Err 70.
You won't be able to switch off the camera unless you remove the battery. And the screen will stay black after reinserting the battery (but you can enter the menu)
One of the solutions I heard is switching to photo mode, enter the menu and then reset all settings.

f119a · Apr 1, 2021

btruo292 said:
Wow, they even removed the product image saying "Firmware 1.3.0 Update Available". What could this mean?

There's a serious bug in it.

f119a · Apr 1, 2021

https://www.bilibili.com/video/BV1Nf4y1x7iA?from=search&seid=8672218267018754065

Someone sent me this video showing the problem (FYI it's in Chinese)...

miketcool · Apr 1, 2021

Important lesson on why firmware updates should be held off for a week or so to find potential bugs.

SnowMiku · Apr 1, 2021

If they release a firmware update for my 90D down the track I think I'll wait for a month before downloading it. I hope the R6 uses can get the problem sorted soon.

Kam · Apr 1, 2021

Lol, the ultimate cripple hammer.
"You don't want to pay an extra 1500 bucks for the R5?"
HAMMER. Clog 3 for you at a "later date"(read as after the Sony A7IV comes out).

HAMMER. No saving settings to SD.
HAMMER. No saving Video Functions to C1-3

**A light shines through the cloudy midday, growing brighter and brighter. The clouds then part and a Thor floats down holding a Mighty Hammer. The letters on the side written in blood. A crimson red. They read "Canon"

Suddenly the R6 you are holding in your hands is violently ripped from you. Thor looks at you, his eyes peering into your soul menacingly.

He raises his hammer, and brings it down swiftly, crushing your polycarbonate R6. Pieces of black plastic and magnesium alloy litter the ground. **

The last words your hear are "Canon sends their regards loser."

That is the story of the EOS R6 Firmware v1.3.0 release.

Tidy Media · Apr 1, 2021

This is interesting - I was having issues similar to this with my R5 on firmware 1.2.
The camera slowly degraded in performance over time and ended up essentially bricked until I got a replacement (thankfully still under warranty).

Needless to say I kept it on 1.1 until 1.3 was released.

Tom W · Apr 1, 2021

On the one hand, I'm fortunate to have an R5.
On the other hand, I jumped on the update as soon as it was available.

I should probably learn to be more patient - hope Canon fixes this issue quickly.

Canon Rumors Guy · Apr 1, 2021

A Twitter follower tried to install 1.2.0 in camera, no dice.

Chris.Chapterten · Apr 1, 2021

Tidy Media said:
This is interesting - I was having issues similar to this with my R5 on firmware 1.2.
The camera slowly degraded in performance over time and ended up essentially bricked until I got a replacement (thankfully still under warranty).

Needless to say I kept it on 1.1 until 1.3 was released.

Can you go please go into more details about the issues you had with FW 1.2 on the R5? I only just installed 1.2 last week... and now I am thinking I should wait again before installing 1.3

f119a · Apr 1, 2021

Canon Rumors Guy said:
A Twitter follower tried to install 1.2.0 in camera, no dice.

That is so sad.

Canon Rumors Guy · Apr 1, 2021

Chris.Chapterten said:
Can you go please go into more details about the issues you had with FW 1.2 on the R5? I only just installed 1.2 last week... and now I am thinking I should wait again before installing 1.3

Someone told me that a v1.3.2 version was coming for the R5, but I haven't been able to confirm that.

Ramage · Apr 1, 2021

As I posted in the firmware update thread this lines up with the info I was told be CPS Canada this morning.

They did not have a timeline for the fix.

vrpanorama.ca · Apr 1, 2021

Well 1.3 was installed yesterday, so much for being an early adapter, since I am not using the R6 for video, I will update to the fix as soon as it is available

jhpeterson · Apr 1, 2021

(looking at the calendar)

What time was this locally when posted? I'm really hoping that this is just someone's idea of (bad) joke.

Tidy Media · Apr 1, 2021

Chris.Chapterten said:
Can you go please go into more details about the issues you had with FW 1.2 on the R5? I only just installed 1.2 last week... and now I am thinking I should wait again before installing 1.3

Sure thing!

It was an issue that compounded over the course of a few days.

If I remember correctly I had a video shoot on the Wednesday, and the camera began to freeze up intermittently.
Nothing of major detriment as it was resolved by turning the camera off and on again.

I was shooting again that Saturday, this is when it became a big issue. After recording (at best) 5 minutes of footage the camera would freeze, and stay frozen on the LCD until I removed the battery (off/on switch became useless to fix the issue). It would become responsive for a few seconds after this (generous) before returning to the same issue.

The following Sunday I was shooting photos for a venue. After taking several photos the issue returned and the camera became unusable, now accompanied by a repetitive clicking sound (almost like the shutter opening and closing repeatedly in burst mode) until I removed the battery.

As the camera was not functioning for much longer than a few seconds at a time I was unable to unload the firmware and roll back to 1.1.

I've had a look online for other instances of these issues but haven't found much which makes me think it was an isolated issue.

I'm really just more curious why the issue got progressively worse over the course of a few days rather than just happening all at once.

landon · Apr 1, 2021

Canon Rumors Guy said:
Someone told me that a v1.3.2 version was coming for the R5, but I haven't been able to confirm that.

To fix the log3 screen brightness issue?

Chris.Chapterten · Apr 1, 2021

Tidy Media said:
Sure thing!

It was an issue that compounded over the course of a few days.

If I remember correctly I had a video shoot on the Wednesday, and the camera began to freeze up intermittently.
Nothing of major detriment as it was resolved by turning the camera off and on again.

I was shooting again that Saturday, this is when it became a big issue. After recording (at best) 5 minutes of footage the camera would freeze, and stay frozen on the LCD until I removed the battery (off/on switch became useless to fix the issue). It would become responsive for a few seconds after this (generous) before returning to the same issue.

The following Sunday I was shooting photos for a venue. After taking several photos the issue returned and the camera became unusable, now accompanied by a repetitive clicking sound (almost like the shutter opening and closing repeatedly in burst mode) until I removed the battery.

As the camera was not functioning for much longer than a few seconds at a time I was unable to unload the firmware and roll back to 1.1.

I've had a look online for other instances of these issues but haven't found much which makes me think it was an isolated issue.

I'm really just more curious why the issue got progressively worse over the course of a few days rather than just happening all at once.

Thanks very much for the details. That sounds like quite an extreme failure. I wonder if the firmware was to blame or if it was a horrible coincidence? Hopefully people with the R6 don’t run into camera failures because of this bug. Fingers crossed..

Mt Spokane Photography · Apr 1, 2021

I downloaded but have not updated my R5. I'm too busy right now, hopefully, its ok.

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