helpful said:
......they quoted me a price on each individual item, and I accepted three of their prices (D90 for $450, 50mm f/1.4 for $175, etc., all in mint condition). ......I think I saw my exact same D90 on sale at their website for $800 the next day).
Our turnaround isn't that fast - all items go to be inspected by a minimum of 2 people for grading purposes, cleaning and packaging, before they are posted onto the website. The pictures that you see are stock photos provided by the manufacturers.
We receive several hundred items for evaluation every single day, and there are currently 25 - 26,000 used items in our distribution center right now.
helpful said:
......I would never use Adorama again to sell my used equipment to.
I was really very sorry to read of your experience, and do understand why you would be reluctant to consider trading with Adorama in the future.
I can't ID your transaction from the information you have given. If you would like to email me:
[email protected] with your transaction number I will certainly go over the figures and check whether an error was made.
Just a note about why selling to Adorama is never going to achieve the same results as selling privately:
we cover the cost of customers mailing their gear in for evaulation (and sending it back if we can't agree a price); time taken for repairs / servicing / cleaning; warehousing & advertising; our 30 day returns period - and on most gear, a 6-month warranty.
On the plus side, if you trade up, then you can offset the sum offered by Adorama against a new item - for tax purposes.