Canon, STOP shipping defective products!!!

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jrista said:
Seriously, you guys are grabbing at straws for, apparently, SOMETHING to hate on. Grow up. Get a friggin life. And USE YOUR DAMN CAMERA FOR SOMETHING USEFUL! STOP BITCHING!

in the last several days that i've been reading your posts, this is the first time i see an un-jrista response from you.
a round of JD to cool off may be? :)
 
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llcanon said:
First, I'v shooting Canon for 15 years. I have two 5D3’s. Neither of them showed any “noticeable” effect. Both of them are still within 30-day return period. I AM packing them up today and sending them back for full refund.

Just love the logic there - 'couldn't find anthing wrong with the camera but I am going to send it back because I dont like how they treated people with a possible problem'
 
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Alright, my friends, I knew I would be stoned by our loyal Canon shooters. ;D

It's time to put a stop to this discussion. All of sudden, one consumer has become the target under attack by other consumers.

I will return mine and order a new one in a couple of months when Canon starts to ship the fixed ones.

You may keep yours and enjoy shooting.

If you haven't received yours, I bet you will do two things:

1. Check the series number
2. Press LCD light and check the reading.

Who discovered this issue in the first place anyway? I wonder if he/she still has his/her 5D3. ;)

Good day, everyone!
 
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This makes no sense at all. The camera is not "defective" in any way. The alleged "defect" doesn't affect anyone except those who photograph their lens caps.

Have you found any instance in which it affects a photograph? Have you, really?

Canon is being generous to even offer to inspect cameras. This is a huge tempest in a teapot, and nothing that affects any real photographer or photograph.

I am not sending the 5D3 back. I am not sending it anywhere, not even to be inspected. I've been using it and finding it to be the best, most capable camera I've ever used.

Every electronic product on the market likely has some comparable nonsensical "defect". Every machine in your home and garage probably has some comparable nonsensical "defect".

This notion of perfection is reaching a new level of craziness. Canon, STOP selling cameras to people who find nonsensical "defects"! The rest of us will use the cameras very well, as they were intended.

llcanon said:
I AM packing them up today and sending them back for full refund.
 
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I suppose the OP never took delivery of a new automobile until the manufacturer was able to certify that it had been tested for every conceivable set of circumstances that might slightly cause the automobile to perform less than perfectly and would never, ever need to be returned to the dealer for service or adjustment.

I suppose that the OP also performs perfectly in every way possible in his or her job or profession, each and every minute of each and every day of each and every year.

Listening to the rants about something that would never have an impact in any way 99.9999999% of the time blows my mind. And to read that an individual has 2 of these bodies that have been working great, is going to return them, makes me shake my head.

People..... instead of sitting at the keyboard typing this nonsense, GO OUT AND TAKE SOME PICTURES.
 
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sach100 said:
jrista said:
Seriously, you guys are grabbing at straws for, apparently, SOMETHING to hate on. Grow up. Get a friggin life. And USE YOUR DAMN CAMERA FOR SOMETHING USEFUL! STOP BITCHING!

in the last several days that i've been reading your posts, this is the first time i see an un-jrista response from you.
a round of JD to cool off may be? :)

Yes! At least one other person on this thread believes in my recipe!


But seriously, I have a few of questions for all those who are upset/mad at Canon for the light leak issue.
Any of you been in product development or manufacturing of something that is a complex piece of hardware or software - or worse - a combination of the two including firmware? Have you been in positions that include bug triage? How many bugs did you have "Open" when the product released?

I suspect none of you will have had this experience and hence you think it is the end of the world and that Canon has r@^%d you... They have not. I have been in PD since 84. It is hard to pull off a product like the 5D3 especially if you have to do the most important pieces in-house as your hands are tied. May be 5D4 will be a better camera. May be they will get a fabulous sensor either in house or from a third party. But remember! This is 1012! the world is about to end! The sky is falling. Click, shoot, print, share, enjoy before it all ends!
 
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Zlatko said:
Have you found any instance in which it affects a photograph? Have you, really?

Actually, if you shoot in fairly low light AND either in Av/Tv mode then you can see the camera 'correcting' the exposure when the top LCD is switched on. There could be very few occasions when this could be a potential problem.
Am i worried about this issue? - Hell No!
Am i unhappy about it? - i would have to say yes. Not because this problem could affect my photos (now that i know of the *issue* i should remind myself to review the photos in those very few occasions or alternatively shoot in M mode) but because i don't want anyone opening up my brand new camera that is < 1 month old. If only this *issue* wasn't there at all to start with.
 
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llcanon said:
jrista said:
It will affect a miniscule minor fraction of 5D III users who have bought one of the cameras with the specified serial numbers, and anyone who buys a camera with a 3 or greater in the 6th digit of the serial number will NOT experience the problem because it has been fixed. This is NOT a recall-worthy issue. It is a minor service call issue that can be fixed IF YOU CHOOSE TO!!

Well, I sincerely hope the one you will be receiving has a series number with a "3 or greater". I expect you and many others will receive a "1" or "2". The only thing I asked Canon to do is from now on, only ship the fixed units.

At least on Chinese market, Canon decided to put a white mark inside the cf door for the unaffected cameras to tell the customers who get the cameras with "1" or "2".

index.php
 
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The only problem I see for those who own he affected cameras is that one day, when they are going to sell them on EBay or Craigslist, they may have a harder time selling them or getting the same amount of money for them. Chances are, someone is going to ask you, is this one of the first ones or has it been fixed? For that and only that reason would I have my 5DIII fixed or return it for a newer one. I'm not saying it's justified, I'm just saying that is what may happen.
 
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Canon says: Regarding Canon 5D Mark III “Light Leak” ...

Under ALMOST all shooting conditions (including dark environments) this phenomenon will not affect your captured images. In extremely dark environments, if the LCD panel illuminates, the displayed exposure value MAY change. However, based on the results of extensive testing this change in exposure value will NOT NOTICEABLY affect the captured image. .... almost, may, noticeably ... no absolutes here.

Canon is basically saying no big deal.

I'm not sure how to respond to that ...
 
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For me it's a non issue. A camera meter is never 100% accurate which is why I often carry an incident meter (I sometimes shoot 120 roll with a Fuji or a Mamiya 6 x 7 rangefinder without a built in meter. Incident meters are usually far more accurate.

I'm not going to send mine in specifically. I might, however just mention on a routine service that it hasn't yet had the fix. After all if they are going to open it up anyway....
 
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itsnotmeyouknow said:
For me it's a non issue. A camera meter is never 100% accurate which is why I often carry an incident meter (I sometimes shoot 120 roll with a Fuji or a Mamiya 6 x 7 rangefinder without a built in meter. Incident meters are usually far more accurate.

I'm not going to send mine in specifically. I might, however just mention on a routine service that it hasn't yet had the fix. After all if they are going to open it up anyway....

120! I like the sound of that. These days when I say 120 most folks think I am talking about the time and they wonder about the acuracy of my watch...
 
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rpt said:
itsnotmeyouknow said:
For me it's a non issue. A camera meter is never 100% accurate which is why I often carry an incident meter (I sometimes shoot 120 roll with a Fuji or a Mamiya 6 x 7 rangefinder without a built in meter. Incident meters are usually far more accurate.

I'm not going to send mine in specifically. I might, however just mention on a routine service that it hasn't yet had the fix. After all if they are going to open it up anyway....

120! I like the sound of that. These days when I say 120 most folks think I am talking about the time and they wonder about the acuracy of my watch...

I have the Pentax 645N (as well as the digital version) Mamiya Super Press 23 and the Fuji GX 67. The Pentax is particularly good and the meter on it is great. With Reala 100 you get some stunning colour. Velvia 50 is more famous, but Reala has more range and lovely colours.
 
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