Focus problems with the Canon 7DII?

Don Haines said:
Has anyone else had this happen, and if so, what did you do?

Interesting, because I would have expected the exact opposite: My single-point 6d/60d completely screw up in falling snow because with just one piece of information, the camera cannot decide if it's a subject or "gras/snow/... in front of subject" lock. I'd guess that with multi-af, the camera should be smarter, at least in theory.
 
Upvote 0
Marsu42 said:
Don Haines said:
Has anyone else had this happen, and if so, what did you do?

Interesting, because I would have expected the exact opposite: My single-point 6d/60d completely screw up in falling snow because with just one piece of information, the camera cannot decide if it's a subject or "gras/snow/... in front of subject" lock. I'd guess that with multi-af, the camera should be smarter, at least in theory.

The camera did nothing when you pushed the shutter.... no hunting and no shutter release... It took me a minute or two to realize what was happening... If I pointed it at the deer, nothing. If I pointed it at a nearby tree, it worked. It was as if you had a distance switch set to focus on close objects only. (there is no such switch on the 17-55) I swapped lenses out for a 70-200 and it did the exact same thing. I tried manual focus and the shutter would release, but absolutely dead in auto-focus mode when you pointed it at a more distant object....

I am going to have to re-read the AF system manual and see if the various setting have any impact.
 
Upvote 0
MichaelTheMaven said:
UPDATE- Got my new 7Dii in today. Issue is resolved and I was able to complete my tests this afternoon, Ill let you guys know when the shootout vs the NX-1 is finished. Turns out there are many others who are having this issue: http://photography-on-the.net/forum/showthread.php?t=1406704&page=64, there is a guy in there who also had 2 bad 7Dii bodies, I do believe we will hear more about it in the future, and yes, perhaps a tutorial on how to troubleshoot it, MFA, etc is in order.

While most of you seem quite knowledgeable and helpful (Jrista is a good example), there are others who use their obvious intellectual gifts to belittle & ridicule others. Sometimes cameras don't work the way they should, and just because they don't it doesn't mean the photographer is always to blame, doesn't know how to use a camera, did it intentionally or you should assume the worst about that person.

I know many of you do not like what I do with my tests, and that is fine. I am not as smart as many of you, but I will use what I do know and learn about to help and inform those who might sincerely be seeking it.


I'm glad you got it resolved. It's crazy to me that you received 2 bodies in a row like that. Hopefully it'll be smooth sailing from here with it!
 
Upvote 0
Don Haines said:
I am going to have to re-read the AF system manual and see if the various setting have any impact.

Good idea, the detailed af settings are crucial when the af might be confused, either by objects getting in betweeen the camera and your subject, or when tracking losing sight of the tracked subject for some period.

I might add: In a two decades from now when we're all happy mirrorless shooters, you just install a software-addon module to your camera "snowflakes v2.3b" and all white points moving downwards are ignored :-)
 
Upvote 0
Lee Jay said:
Ryan85 said:
Sabaki said:
I'm wondering if the next firmware update will sort out some of these niggles
Hopefully
You guys are assuming the problems with some copies have nothing to do with hardware. Since a replacement seems to fix it, that's unlikely.

Well, one reason more to upgrade to the 7d3 once it's there :-) ... it's not like hardware is flawless, Canon also missed some things on the 5d3 (af pts when tracking, broken write speed with sd).
 
Upvote 0
Don Haines said:
Marsu42 said:
Don Haines said:
Has anyone else had this happen, and if so, what did you do?

Interesting, because I would have expected the exact opposite: My single-point 6d/60d completely screw up in falling snow because with just one piece of information, the camera cannot decide if it's a subject or "gras/snow/... in front of subject" lock. I'd guess that with multi-af, the camera should be smarter, at least in theory.

The camera did nothing when you pushed the shutter.... no hunting and no shutter release... It took me a minute or two to realize what was happening... If I pointed it at the deer, nothing. If I pointed it at a nearby tree, it worked. It was as if you had a distance switch set to focus on close objects only. (there is no such switch on the 17-55) I swapped lenses out for a 70-200 and it did the exact same thing. I tried manual focus and the shutter would release, but absolutely dead in auto-focus mode when you pointed it at a more distant object....

I am going to have to re-read the AF system manual and see if the various setting have any impact.
Hi,
My country don't snow, so can't test, but will rain very heavily... hmm... may be I'll test shooting the rain and see what happen (don't ask me to test the weather sealing of 7D2 because I'm not weather sealed... ha ha ha ) :P Anyway, there are so many possible condition out there that the camera AF will face, not surprise if there are certain condition that the testing procedure miss that will cause the AF system to be confuse.

By the way, this guy 7D2 seem ok shooting in blizzard... http://www.foto-buzz.com/index.php?script=page&id=77&type=fotoskool

Have a nice day.
 
Upvote 0
Lee Jay said:
Ryan85 said:
Sabaki said:
I'm wondering if the next firmware update will sort out some of these niggles

Hopefully

You guys are assuming the problems with some copies have nothing to do with hardware. Since a replacement seems to fix it, that's unlikely.

There are multiple issues being reported. The obvious ones such as AF way front or back focused are likely hardware issues. The others such as phase discrimination issues, lack of obtaining a consistent lock, favoring background, are likely fixable in firmware. Still making some assumptions, however similar issues with other models have been resolved in the past with an update. Such as 5D3 ability to AF with lower light which in effect also improved the AF lock in normal light with low contrast targets.

So based on past history AF capability can be improved with software refinements. People shouldn't wait though to contact Canon about issues. They are eagerly taking in all of the reports to identify issues, prioritize updates and correlate with serial numbers. Let them know ASAP of any issues you all have.
 
Upvote 0
Re: Focus problems with the Canon 7DII? (yes, controlled example tests included)

Part 1

Found this, and similar, thread after having concluded my own 7D II is so unreliable in focus, I have to return it for a fix / swap. Tried ignoring it to start with, to maintain satisfaction of the new workhorse, but not possible anymore, as it sometimes lets me down big time, both for pro work and leisure. Frustrating to work with, and the chimping gets out of control when not relying on basic AF anymore.
Luckily I see some have had succes with a new copy of this body, so I cross my fingers, as everything else is nice about it, except that current copy is useless...
But first I wanted to document it here, and for the shop I return it to. A pain, but hopefully useful for others.

I have done some thousands of shots now, covering events with the newly aquired 7D II now included, and have noticed unacceptable focus inconsistencies unlike other used bodies like 5D III and 50D backup (to include another crop sensor body for tests with same EF-S lenses). Lots of it trivial AF work with one-shot, point focus (surrounding also tried, with no more luck).

Tried it a little locally also with birds (BIF) to stress test the claimed superb AI servo tracking. But focus keeper rates across usage has also here been lower than expected - although focus point tracking seems very responsive and promising! If fixed or new body fixes inconsistency it looks like a 100-400 II needs to be coupled with it too :)

More controlled testing has been done for documentation and verification that the body indeed has a temperamental AF. The very basics: Static scene, tripod, one shot, center focus, focus priority, RAW, tests that should of course be no issue to get consistently in sharp focus.

Primary lenses have been 17-55mm f2.8 IS and 70-200 f4 L IS. Both potentially capable of some nice sharp results if AF is accurate. AFMA adjusted as good as the focus inconsistency has allowed. FoCal and own double checks made. Adjustments seem valid enough. 17-55 has +6/+7, 70-200 is at +9 for tested 200mm IIRC.

1)
First example set is with 17-55mm, f2.8 at around 2 meters. Static scene, tripod, repeated "one shot"s, center focus, focus priority, no or infinity defocus after each shot. Head to head against the old and more trusted 50D (same setup, slightly lower exposure though).

7D II:

1/80, f2.8, ISO 640, 55mm

Optimal focus plane (live view / contrast detect):

_M9A0109_reference.jpg

Then phase detect:

7 out of 22 is in focus, example:

_M9A0141_sharp.jpg

15 out of 22 were not in focus(!), examples:

_M9A0140_unsharp.jpg
_M9A0142_unsharp.jpg

Focus plane all over the place. I can sometimes hear the AF readjust, and see the distance scaling jumping a little nervously, sometimes obviously ending in a new position, even though scene and camera are static. No consistency, and impossible to rely on.

50D:

1/125, f2.8, ISO 640, 55mm

Optimal focus plane (live view / contrast detect):

_MG_7401_50D_reference.jpg

Phase detect:

Around 26 of 28 are in focus, example:

_MG_7404_50D_sharp.jpg

The few debatable look like this, worst case:

_MG_7403_50D_less_sharp.jpg
_MG_7418_50D_less_sharp.jpg

That’s how I expect it to be for such a trivial job. Just nailing them (except the two almost there). Not a single one close to how unpredictable my 7D II can be at times. 50D has way less variance and nice accuracy. Not once did I notice a refocus/readjustment attempt as I observed the 7D II sometimes did at same setup.

I will note that the runs above for the 7D II were particularly bad. I have normally not seen _that_ many way out of focus, but often still way too many, and when it’s in a particularly bad mood it can go all crazy like shown here.

Ironically I bought the 7D II for it's claimed much improved AF, so having it fail that much compared to the old 50D is not good. Is the 50D always perfect? Not at all, that's why I got this newer crop body. But no luck on this one.

Part 2 coming up with FoCal consistency tests and comments (need split to more than 8 files, trying to avoid zips).
 

Attachments

  • _M9A0109_reference.jpg
    _M9A0109_reference.jpg
    461.5 KB · Views: 214
  • _MG_7418_50D_less_sharp.jpg
    _MG_7418_50D_less_sharp.jpg
    496.9 KB · Views: 172
  • _MG_7403_50D_less_sharp.jpg
    _MG_7403_50D_less_sharp.jpg
    494.5 KB · Views: 174
  • _MG_7404_50D_sharp.jpg
    _MG_7404_50D_sharp.jpg
    497.1 KB · Views: 222
  • _MG_7401_50D_reference.jpg
    _MG_7401_50D_reference.jpg
    449 KB · Views: 197
  • _M9A0142_unsharp.jpg
    _M9A0142_unsharp.jpg
    446.7 KB · Views: 195
  • _M9A0140_unsharp.jpg
    _M9A0140_unsharp.jpg
    448.4 KB · Views: 217
  • _M9A0141_sharp.jpg
    _M9A0141_sharp.jpg
    462.2 KB · Views: 202
Upvote 0
Re: Focus problems with the Canon 7DII? (yes, controlled example tests included)

Part 2

Now for some "Reikan FoCal Focus Consistency Test Report” results illustrating and confirming observed real work impression of the sometimes severe inconsistency of my 7D II. Recommended target setup followed. Notice the scale of the vertical axis on each graph.

70-200 f4 IS

7D II, examples:

FoCal, focus consistency, 70-200, 7D II, take 1.png
FoCal, focus consistency, 70-200, 7D II, take 2.png

Huge variance, and over 100 points between peak and mean.

50D:

FoCal, focus consistency, 70-200, 50D.png

Little variance, all close to peak. Less than 20 points between peak and mean.

17-55 IS

7D II:

FoCal, focus consistency, 17-55, 7D II.png

Huge variance, and over 150 points between peak and mean.

50D:

FoCal, focus consistency, 17-55, 50D.png

Much less variance, all closer to peak. Around 40 points between peak and mean.



With a focus inconsistency of the experienced caliber the new body is unfortunately a no go for any kind of serious work.

Are tests with this same body sometimes better? Yes. It’s not always as crazy as documented here, but often enough that it’s blacklisted for further use now.

I sincerely hope I will get the issue sorted out without any trouble. For a crop body, I love the nice viewfinder. And the speed, point coverage, customizable options etc. How nice, if only it could be used reliably. I want this to work out.

The time consumed for this, and the already missed unsharp moments are not fun at all. The worst part is I have to go through the same tests and uncertainty again when getting it back, or receiving a new copy. Canon, please improve QA, so we can focus on making nice pictures instead of worrying about the gear working or not.

PS. Comment to part 1. See _M9A0142_unsharp_dpp_info.png (attached) for DPP info, in case you doubt the used settings.
 

Attachments

  • FoCal, focus consistency, 70-200, 7D II, take 1.png
    FoCal, focus consistency, 70-200, 7D II, take 1.png
    226.6 KB · Views: 194
  • FoCal, focus consistency, 70-200, 7D II, take 2.png
    FoCal, focus consistency, 70-200, 7D II, take 2.png
    280.7 KB · Views: 207
  • FoCal, focus consistency, 70-200, 50D.png
    FoCal, focus consistency, 70-200, 50D.png
    282.1 KB · Views: 203
  • FoCal, focus consistency, 17-55, 7D II.png
    FoCal, focus consistency, 17-55, 7D II.png
    278.9 KB · Views: 192
  • FoCal, focus consistency, 17-55, 50D.png
    FoCal, focus consistency, 17-55, 50D.png
    310.8 KB · Views: 206
  • _M9A0142_unsharp_dpp_info.png
    _M9A0142_unsharp_dpp_info.png
    1.7 MB · Views: 213
Upvote 0
GraFax said:
I didn't design it, I'm just pointing out the spec. The 300/400 2.8 are also used with teleconverters when reach limited and for sports are often used natively on full frame 1DX's which are optimized for fast lenses and have many more f2.8 AF points.

Many more? 5 (of 61) instead of 1. In other words, not many. All the f/5.6 points (of which 41 of 61 are cross type on the 1DX but all 65 are on the 7DII) will AF on f/2.8 lenses.

As an engineer, I look for the "tells" that other engineers leave behind in order to understand their design intent. In this case I think the intent is pretty clear. Others may see it differently. Canon, as usual, isn't saying much.

As an engineer and scientist, I'm often annoyed at how much stuff people will make up and believe in despite having little or no real information or evidence.
 
Upvote 0
GraFax said:
AshtonNekolah said:
Do you guys think a firmware update will clear these bodies that gets these kind of images up?

Depends on what you mean by "these images" i suppose. The 7D2 is clearly optimized for using long, relatively slow, lenses. All but one of the AF points are f5.6. There is only one f2.8 AF point. That is a very important design characteristic. There is a reason why they built it that way. Long lenses with/without tele-converters typically have maximum apertures of f5.6 to f8. Clearly they did not intend for the 7D2 to be uses with fast primes.

If you are expecting "full frame" images from fast full frame EF lenses on a 7D2 you are probably going to be disappointed regardless of firmware updates.

It is a very purpose driven camera IMO. The purpose being to extend the reach of long lenses. That's why you should be buying it IMO. It's not a good camera for general photography. There are much better Canon bodies for that.

I'm a little confused about this. So do lenses like the 70-200 2.8 or 3002.8 not focus aswell or as fast on the outside focus points compared to the center point ? Ive never researched the 2.8 and 5.6 focus point thing.
 
Upvote 0
GraFax said:
Ryan85 said:
After editing are they still not very sharp? Are we taking about jpgs or raws?

Raws at 100% in Lightroom or Photoshop. I'd say they they just aren't as tack sharp as a full frame image from my 5D3. It's not that they aren't in focus. Sharpness might not be the best word. More like a 5D3 file that's been cropped and then rez'd back up to a higher resolution. 7D2 files are a 60% magnification of 5D3 files so its no surprise that it shows. I'm sure lots of folks won't agree, but I'd say the 7D2 vs 5D3 gives you an additional 20% increase in resolution (7D2 vs croped 5D3) but magnifies your files by 60%. So the extra 40% shows up as a lack of sharpness if that makes sense. There is a price to be paid which can be seen at 100%. Sorry about all of the %'s. ;)

edit...this is just for 100% pixel peepers. Normal size prints and electronic files for distribution look fine. But, if you won't be happy with anything less than the highest possible IQ. Well...do you need me to say it...1DX, Big Whites and a bird blind to hide in...

your right, I was expecting some very tack sharp images, they are good at there normal sizes but you can see the separation vs the 5D line up. I am not happy about this but i am happy of catching moving objects.
 
Upvote 0