I messed up and dropped my 70-200mm 2.8 MKII now it won’t zoom in or out an stuck at 90mm. I sent it off to Canon and they quoted $1000! Originally quoted $500. I have never heard of this issue so therefore I haven’t been able to find any information on how to fix it. Any help is greatly appreciated. Thank you!
HELP!! 70-200 stuck at 90mm
- Thread starter chrisphillipp
- Start date
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Loswr
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Sorry to hear that! Unfortunately, I'm not sure what help we can offer. We can commiserate or sympathize, but I would not call those helpful.
If you have insurance on your gear, you may want to consider if it's worth filing a claim. If it's a business policy, possibly worth it. If it's on a homeowners/renters policy (a rider, supplemental 'inland marine' policy, etc.), it's probably not worth it because of the deductible and the effect claims have on insurability.
Else, the repair will cost what Canon charges. Your only alternative is a used copy of the lens, for example they're $1100-1200 at MPB for excellent copies. But yours will come back from Canon like new and for less money.
I had the 70-200/2.8 II, it's an excellent lens. I did drop mine once, ironically was after i decided to sell it – it fell off a table when I was taking pictures of it. The fall cracked the focus distance window (with implications for weather resistance), but otherwise the lens functioned perfectly. I knocked $100 off the price and listed it with full disclosure and a pic of the damage in the listing. It sold fast.
If you have insurance on your gear, you may want to consider if it's worth filing a claim. If it's a business policy, possibly worth it. If it's on a homeowners/renters policy (a rider, supplemental 'inland marine' policy, etc.), it's probably not worth it because of the deductible and the effect claims have on insurability.
Else, the repair will cost what Canon charges. Your only alternative is a used copy of the lens, for example they're $1100-1200 at MPB for excellent copies. But yours will come back from Canon like new and for less money.
I had the 70-200/2.8 II, it's an excellent lens. I did drop mine once, ironically was after i decided to sell it – it fell off a table when I was taking pictures of it. The fall cracked the focus distance window (with implications for weather resistance), but otherwise the lens functioned perfectly. I knocked $100 off the price and listed it with full disclosure and a pic of the damage in the listing. It sold fast.
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Thank you for the response and that sympathy haha...unfortunately these things happen and it happened to me. I may just bite the bullet and pay up. Its too good of a lens not to.
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@chrisphillipp,
I'm sorry to hear of your accident. There isn't a whole lot you can do. The quote you received from Canon is below the cost to replace if you purchase used. If you don't have a CarePak, you'll have to decide if repair is within your means. When you purchase a lens or body new, a CarePak is a great way to protect your investment. While it adds to the overall cost, it provides great piece of mind for unexpected accidents or failures.
I'm sorry to hear of your accident. There isn't a whole lot you can do. The quote you received from Canon is below the cost to replace if you purchase used. If you don't have a CarePak, you'll have to decide if repair is within your means. When you purchase a lens or body new, a CarePak is a great way to protect your investment. While it adds to the overall cost, it provides great piece of mind for unexpected accidents or failures.
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Michael Clark
Now we see through a glass, darkly...
If you have enough "points", you should have joined CPS Gold. For $100/year it gets you 20% off repairs and free return FedEx shipping. The $227 you'd have saved would more than offset the $100, and you'd have it for the next year if you needed to send anything else in. Even for the $500 quote, CPS Gold would have saved you $127 for a $27 net savings.
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